1. Name: Rashid Abbas
Mobile: +968 98586342
Email: rashidjafri110@hotmail.com
Skype: syed.jafri14
Position Sought: IT Administrator, System Administrator, IT Support Engineer
Objective:
• Having 11 years of IT experience in Pakistan/Oman/UAE would like to get a challenging position in IT
Infrastructure field under efficient and professional management so as to extend my knowledge and skills
that can be utilized to fullest of its growth.
Professional Skills / Awareness:
• IT Planning, IT Infrastructure Management, IT Support ,IT Budget, Project Planning ,Datacenter Design and
Planning , Hardware Sizing
• Administration, Installation and Maintenance of Windows Server 2003, 2008 ,Ms. Exchange Server 2007 and
2010,Configuration of Active Directory, DNS,DHCP,VMware Virtualization ,SAP ERP–Server Administration,
Installation and Maintenance of SAP ERP ECC 6.0 Server, Microsoft Dynamics GP , SQL Server 2005
• Installation of Linux Centos , Ubuntu , Debian ,Suse Open Exchange , Citrix XenApp 5.0
• Installation and Configuring of Cisco Routers, Switches,RAID,LAN, VLAN, WAN, Firewall, Access Point, VoIP
Phone, Avaya IP Office, Access Control Security Systems, SAN and NAS,CCTV,NVR and MDVR. Backup
Planning.
Educational Qualifications:
• Bachelor of Electronics
• Diploma In Hardware and Network Engineering
Certifications:
• DIT
Professional Training Received:
• MCITP,MCTS,MCSA,SAP ERP – SAP Basis, CCNP , Firewall
Professional Experiences:
Emirates future LLC IT Support Engineer/ IT Manager
UAE - Abu Dhabi Jan 2011 – December 2014
• IT Planning, IT Infrastructure Management, IT Support ,IT Budget, Project Planning ,Datacenter Design
• Installation and Configuration of Win. Server 2003 - Active Directory Users and Computers, Group Policy,
DNS, DHCP, LAN, VLAN. And Wireless System, Routers, Switches, Firewalls.
• Administration of SAP Server - User , Roles and Profiles ,Client , SAP System Monitoring ,
• Installation and Configuration of SUSE Linux Open Exchange Server. Administration and Maintenance of
Companies Website like News update, Jobs Advertisement update and Managing POP3 Email System.
• I was doing different tasks in ERP like User Creation, Users Rights, Table Information, Form Modification etc.
• Troubleshooting of remote branches using Remote Desktop, Team Viewer and VNC.
• Enhanced network security by implementing firewalls FortiGate 60c, effective corporate antivirus solutions,
and eliminating spy ware issues.
• Implementing different policies for the incoming and outgoing traffic through FotiGate 60 Firewall.
• Installation and configuration of Network IP printers A4 (HP color LaserJet 4540) and A3 (HP color LaserJet
5250 etc) and Applying different network access policies for different group of users.
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Resume of Rashid Abbas

2. • Administration and overall control of Network of more than 200 computers and 3 remote branches all over
the GCC
SOGEX OMAN IT Administrator/IT Manager
Oman – Muscat - QURUM March 2009 – December 2010
• Generated statistical report, displaying all the necessary information on various activities of the company
and report the same to the senior management on various developments of the company for effective
business planning.
• Orion Databases support.
• Manage computer installations along with all related accessories and networking to ensure hassle
free functioning of system. Updated users on maintenance tips for prolonged service life of machines.
• Manage system administration, networking and hardware management & maintenance.
• Plan, Design, install, configure, maintain, schedule and troubleshoot the network user management and
facilities management on platforms, governed by communication protocols.
• Responsible to identify basic hardware parts for installation of telecom network.
• Accountable for problem cause analysis, resolution of customer problems and complexity resolution.
• Accountable for handling and assembling of desktop, server computer.
• Install, administer & monitor network (LAN, WLAN).monitors WAN while administering & monitoring between
sever and clients (windows –xp, Vista and windows server)
• IT Infrastructure Management, Administration , Installation and configuration of Windows Server 2003 and
2008 .- Active Directory ,Group Policy, DNS ,DHCP, Exchange Server 2010
• Installation and Configuring of Cisco Routers, Switches, VLAN, WAN, DLS, Satellite, Firewall, Wireless Access
Point, Point to Point Wireless, Telephone EPBX ,Access Control Security Systems, ,NAS,CCTV and MDVR.IVMS.
Configuration of Citrix XenApp and Centos ,Backup Planning ,Managing Website and email
Expert Software LLC Support Executive
Oman – Muscat - CBD June 2007 – February 2009
• Expert software LLC id complete solution providers in the field of time attendance, providing solution
through biometric time attendance devices.
• Technical support executive- reporting to: manger operation responsibility includes
• Providing technical support to customers.
• Heading new implementations.
• Responsible for overall customer satisfaction.
• Coordinating with clients, performance of technical dept.
• Updating application user manual.
• System administration and h/w support.
Projects Completed:
• Server installation 2012 (Microsoft Server 2012 Ad server)
• ERP implementation
• Symantec Backup exec 2012 server
• Microsoft AX Dynamic
• Company websites PHP and .Net ww.arablinkdubai.com <http://www.arablinkdubai.com/>
• IP Phone's implementation (NEC, Avaya, Cisco)
• Call recording software implementation (Telefinity)
• CCTV camera fixing and implementation (proline UK) (Brickcom NVR)
• NVR Camera fixing and implementation
• Antivirus Install and conf Server and user
• Manage Networking pulling cable
• Visual Basic 2010 express
• Tally ERP 9 Install, server and User
Personal Background:
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Resume of Rashid Abbas

3. Nationality : Pakistani , Birth date : 07/04/1984, Marital Status: Married, Passport No : BM1010352
Languages : English, URDU and working knowledge of Arabic
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Resume of Rashid Abbas