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Amazon in India
What does this mean to UK Businesses?
Why India ?
• Rising standards of living with upwardly
mobile middle class with high disposable
incomes
• Low Language Barrier
• Approx 10 million online shoppers
• Growing at an estimated 30% CAGR vis-
à-vis a global growth rate of 8–10%.
• Electronics and Apparel are the biggest
categories in terms of sales
Need to Consider
• Languages
• Currency
• Customer expectation
• Local payment methods (cash on delivery)
• Duty
• Returns policy
• Prevailing fraud rates etc.
Easy Way In for UK Businesses
• Orders are eligible for FREE Delivery and
can be placed using Cash on Delivery
• Products are stored, packed and
dispatched by Amazon
• Order delivery tracking to your doorstep
• Products can be returned easily by visiting
our Returns Support Centre
• Amazon handles all customer service
What to sell ?
Electronics and Apparel are the
biggest categories in terms of
sales
Who is the Rival ?
• Similar to Amazon's strategy
Vast selection, low prices, & fast delivery
• Went public in 1997
• Revenue US$92 million 2011-2012
• Generated $2.25 billion of cash and invested $3.6
billion in 2012
• 2.6 million users
• Monthly Unique visitors 96K May 9, 2013 to Jun 7, 2013, Google Adplanner
Amazon Aim
• "The goal for us is how do we build the
largest book store in India," says Greg
Greeley, Vice President of Amazon.com
• Focused on the "long-term" in India and is
not bothered about early profitability. "We
price the offering to reach scale, not at our
current cost structure," said Agarwal

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Amazon in india easy way in for uk businessess

  • 1. Amazon in India What does this mean to UK Businesses?
  • 2. Why India ? • Rising standards of living with upwardly mobile middle class with high disposable incomes • Low Language Barrier • Approx 10 million online shoppers • Growing at an estimated 30% CAGR vis- à-vis a global growth rate of 8–10%. • Electronics and Apparel are the biggest categories in terms of sales
  • 3. Need to Consider • Languages • Currency • Customer expectation • Local payment methods (cash on delivery) • Duty • Returns policy • Prevailing fraud rates etc.
  • 4. Easy Way In for UK Businesses • Orders are eligible for FREE Delivery and can be placed using Cash on Delivery • Products are stored, packed and dispatched by Amazon • Order delivery tracking to your doorstep • Products can be returned easily by visiting our Returns Support Centre • Amazon handles all customer service
  • 5. What to sell ? Electronics and Apparel are the biggest categories in terms of sales
  • 6. Who is the Rival ? • Similar to Amazon's strategy Vast selection, low prices, & fast delivery • Went public in 1997 • Revenue US$92 million 2011-2012 • Generated $2.25 billion of cash and invested $3.6 billion in 2012 • 2.6 million users • Monthly Unique visitors 96K May 9, 2013 to Jun 7, 2013, Google Adplanner
  • 7. Amazon Aim • "The goal for us is how do we build the largest book store in India," says Greg Greeley, Vice President of Amazon.com • Focused on the "long-term" in India and is not bothered about early profitability. "We price the offering to reach scale, not at our current cost structure," said Agarwal

Editor's Notes

  1. http://en.wikipedia.org/wiki/E-commerce_in_India#cite_note-10
  2. http://en.wikipedia.org/wiki/E-commerce_in_India#cite_note-10
  3. http://en.wikipedia.org/wiki/E-commerce_in_India#cite_note-10
  4. Wikepedia http://businesstoday.intoday.in/story/online-retailers-india-struggle/1/24172.html
  5. http://businesstoday.intoday.in/story/flipkarts-biggest-rival-amazon-makes-india-entry/1/195622.html