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Navigating a Project to Product Shift - Walsh FiveWhyz LLC
1.
Navigating a Project to
Product Shift Strategies for Successful Transformation © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 1 Daniel Walsh
2.
If a Project
to Product Shift is the answer… then what is the problem we are trying to solve? 1. Lack of a holistic approach to develop products (e.g. balance new functionality with support) 2. Need to be more customer-centric to succeed 3. Need a nimbler budget and funding model 4. Org silos, “Us vs Them” (e.g. IT vs Business) 5. Something else [please add your idea to chat] © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 2
3.
proj·ect (n.) ˈprä-ˌjekt
: a specific plan or design : a scheme 1 • from Medieval Latin proiectum "something thrown forth” • use as "scheme, proposal, mental plan" from c. 1600 2 The PMI defines project as “a temporary effort to create value through a unique product, service or result.” 3 Projects are not products, but some projects build products Projects and project management as scaffolding © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 3 References: 1) https://www.merriam-webster.com/dictionary/project# 2) https://www.etymonline.com/word/project 3) https://www.pmi.org/about/learn-about-pmi/what-is-project-management
4.
prod·uct (n.) ˈprä-(ˌ)dəkt
: something produced 1 • from Medieval Latin producere ”bring forth” • use as ”anything produced" from c. 1570 2 A product is a tangible or intangible item that is produced, marketed, and exchanged to satisfy the needs or wants of a customer Products as • a collection of hardware, software, firmware, wetware3, and services • ingredients, platforms, solutions, ecosystem Product management as a different kind of scaffolding © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 4 References: 1) https://www.merriam-webster.com/dictionary/product 2) https://www.etymonline.com/search?q=product 3) Rucker, Wetware, 1998.
5.
Project to Product
as …a shift in orientation …a shift in scaffolding © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 5
6.
6 Waypoints
7.
Iteration Waypoint Ideal if
each phase is used in production © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 7 Initiation Planning Execution Monitor & Control Closure Total Project Duration Total Project Duration Phase 1 Phase 2 Phase 3 Feedback Feedback an iterative approach to projects (esp. when conditions and requirements are unclear, complex, and uncertain)
8.
Success Criteria Waypoint Project
success: meeting its objectives, within time, cost, and scope constraints Product success: meeting outcomes in terms of desirability, feasibility, and viability © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 8 References: 1) https://en.wikipedia.org/wiki/Project_management_triangle
9.
Success Criteria Waypoint Does
anyone recognize this framework? What is it about? Where is it from? When? © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 9 References: 1 Berkun, The Art of Project Management, 2005.
10.
Success Criteria Waypoint Project
success: meeting its objectives, within time, cost, and scope constraints PROJECT success: meeting outcomes in terms of desirability, feasibility, and viability © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 10
11.
Stable Teams Waypoint •
Team trust, cohesion, and performance takes time to develop • Fractional and fractured project teams © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 11 Khumbu Icefall
12.
12 Project to Product Shifts
13.
Skillset Shift Project Manager
to Product Manager © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 13 Balance T e c h n o l o g y Usage B u s i n e s s Value Ingredient Capability BOM Vendor Management Tech Stack Cost Estimate Funding Implementation Plan Specifications Requirements Business Goals Affordances User Experience JTBD Personas Value Proposition GTM Plan Service Design User Interface User Research
14.
Lifecycles Shift product lifecycles
provide a framework for managing the work related to taking a product from conception through obsolescence © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 14 Conceive Develop Realize Use Retire Product Lifecycle Image Attribution: Freeformer Image Attribution: Ia walsh
15.
Lifecycles Shift product lifecycles
provide a framework for managing the work related to taking a product from conception through obsolescence © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 15 References: 1) Simmons, Balanced Solutions: How to Deliver Winning Products and Services that Balance Business, Usage, and Technology, 2016. Conceive Develop Realize Use Retire Product Lifecycle
16.
Budget and Funding
Shift Funding project to funding products, product families, value-streams, business capabilities © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 16 References: 1) LeanIX EAM https://docs-eam.leanix.net/docs/business-capabilities-modeling 2) https://en.wikipedia.org/wiki/Business_capability_model
17.
Org Capability Shift ©
nuCognitive LLC & FiveWhyz LLC. All rights reserved. 17 PMO Services - Governance - Initiation and planning - Resource allocation and utilization management - Staffing and resource management - Portfolio management and prioritization - Risk management and mitigation - Budget, cost control, schedule, and timeline management - Quality controls and auditing - Stakeholder management and communication - Status reporting and progress tracking - Issue escalation and problem resolution - Change management and control - Documentation and knowledge management - Closeout and lessons learned database - Process improvement, standards, policies, procedures, and templates - Performance measurement and benefits evaluation - Mentorship for project roles - Training, professional development, competencies - Management tools and information systems - Benchmarking
18.
Org Capability Shift ©
nuCognitive LLC & FiveWhyz LLC. All rights reserved. 18 PMO Services ->Product Mgnt. Office or Product & Portfolio Office (PPO) - Governance - Initiation and planning - Resource allocation and utilization management - Staffing and resource management - Portfolio management and prioritization - Risk management and mitigation - Budget, cost control, schedule, and timeline management - Quality controls and auditing - Stakeholder management and communication - Status reporting and progress tracking - Issue escalation and problem resolution - Change management and control - Documentation and knowledge management - Closeout and lessons learned database - Process improvement, standards, policies, procedures, and templates - Performance measurement and benefits evaluation - Mentorship for product roles - Training, professional development, competencies - Management tools and information systems - Benchmarking
19.
Lean Portfolio Management •
Optimization not one size fits all (WSJF) • Three Horizons • H1: Maintain & defend core business • H2: Nurture emerging business • H3: Create genuinely new business © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 19 References: 1) The Alchemy of Growth, 2000.
20.
Power and Authority
Shifts Potential conflicts include: 1. Organizational design and reporting structures 2. Prioritization of resources, people, and budgets 3. Portfolio definition and product taxonomy 4. Risk management responsibilities 5. Change management responsibilities 6. Role definitions, career ladders, and performance management 7. Other [Insert Your Thought] © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 20 Potential countermeasures: • clarify why change is needed • establish clear lines of communication • develop and share strategy for how to navigate the transition • invest time and energy in building trust, respect, and strong relationships before they are needed • establish a clear, transparent, situationally appropriate approach to decision-making
21.
Non-Regrettable Moves 1. What
are your products? 2. Product feedback loops (e.g. benefits realization) 3. More iterations = faster feedback 4. More stable teams or crews 5. (Re)define success for products, delivery is only part 6. Get better doing small things © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 21
22.
QUANTUM OF VALUE © nuCognitive LLC
& FiveWhyz LLC. All rights reserved. 22
23.
Navigating a Project to
Product Shift Strategies for Successful Transformation © nuCognitive LLC & FiveWhyz LLC. All rights reserved. 23 Daniel Walsh
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