1. NITESH SINGH
HIG- 2/12, Rajnikhand,
Sharda Nagar, Lucknow- 226 002
Email – nitesh.jadon88@gmail.com
Phone No.-+91-9669885580
+91-8004997013
OBJECTIVE
Seeking a position to utilize my skills and abilities to maximum extent to grow as a professional
while being innovative and flexible.
To be the part of team contributing, learning and enhancing my development both as
professional and as human being.
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
ASSISTANT MANAGER (HOUSEKEEPING) - Taj Safaris & Beyond Pashan
Garh
Period- 1ST
November 2014 to till date
• Supervised this luxury property of 200 acres logistically complicated, including
guest’s LUXURY cottages, swimming pool, public area, staff village. I have
been successful in maintaining high standard to caterer high end league of
foreign travelers as well domestic..
• Handling Laundry operations which includes maintaining reports
• During my stint I used to directly report to General manager
• Maintaining cost, monthly reports of various aspects of operations
• Made all the special events like Christmas, New Year eve, Valentine Day, Holi
and Diwali very special with my creativity by doing special decoration and set
ups.
SUPERVISOR- Taj Safaris & Beyond Pashan Garh
Period- 20th
November 2013 to 31ST
October 2014
• Supervised this luxury property of 200 acres logistically complicated, including
guest’s LUXURY cottages, swimming pool, public area, staff village. I have

2. been successful in maintaining high standard to caterer high end league of
foreign travelers as well domestic.
• Handling Laundry operations which includes maintaining reports
• During my stint I used to directly report to General manager
• Maintaining cost, monthly reports of various aspects of operations
• Made all the special events like Christmas, New Year eve, Valentine Day, Holi
and Diwali very special with my creativity by doing special decoration and set
ups
TEAM LEADER – THE GRAND NEW DELHI
PERIOD – MARCH 2011 to 18th
November 2013
• Monitor Housekeeping personnel to ensure rooms, and particularly those of
priority members, known repeat guests and other VIP's receive special attention.
• Informs other operating departments of Housekeeping matters, which concern
notably the Front Office, to ensure accurate room status, in addition to
communicating with Engineering and the Laundry
• Inspects guest rooms in all Housekeeping areas on a regular basis to ensure
furnishing, facilities and equipment are clean and in good repair, well maintained
and replaced / refurbished as required
• Is responsible for the supervision and coordination of the housekeeping
attendants by making sure that these services are available and carried out with the
utmost efficiency.
• Interacts with suppliers and contractors.
• Helps in maintaining record of all deep cleaning work i.e. window cleaning, carpet
shampooing, drapery cleaning, mattress turning, Super cleaning and general rooms
cleaning.
• Follow-ups on all out of order rooms.
• Ensures correct distribution and control of master keys.
• Conducts inspections of corridors, public areas, back of the house and rooms to
ensure proper cleaning.
• Ensures that all equipment is well maintained and handled correctly.
• Handles guest complaints in accordance with the customer feedback SOP's.
reporting all complaints to the Executive/Deputy Housekeeper.
• Checks the logbooks and follows up on outstanding matters.

3. • Assists in taking various inventories.
• Communicating to colleagues the importance of meeting customer as well as
regulatory & statutory needs.
• Ensures the availability of resources to carry out all tasks
• Ensures customer requirements are determined & met.
• Actively promote an awareness of customer requirements throughout the
organization.
• Ensures that all colleagues report for duty punctually wearing the correct uniform
and nametag at all times.
• Ensures that all colleagues provide a courteous and professional service at all
times.
• Supervises the colleagues with the department ensuring that the correct
standards and methods of service are maintained.
• Maintains a steady flow of communication to the Executive Housekeeper on all
matters affecting the Housekeeping Department
• Shift Handling ( Afternoon / Night )
H.O.T (HOTEL OPERATIONAL TRAINEE) – THE GRAND NEW DELHI
PERIOD – FEB 2010 – FEB 2011
.
Primary responsibilities included:
§ Single point of contact for housekeeping queries from guests and other
departments.
§ Taking care of Maintenances and keeping track of stores.
§ Handling Housekeeping Control Desk.
§ Assigning duties to the public area staff.
§ Checking the Minibar on daily basis and refilling.
§ Updating the room status on Opera Property Management System.
§ Taking Care Housekeeping Store and makes sure all supplies will deliver to all
attendent
OTHERS
• Worked with Radisson Hotel New Delhi. as an intern for duration of 22 weeks.

4. • Worked With Kenilworth Beach Resort Goa as an Vocational Trainee for duration of 2
weeks
PERSONAL SKILLS
• Ability to cope up with pressure.
• Ability to listen to others.
• Ability to work efficiently in groups.
EDUCATIONAL QUALIFICATIONS
Courses Undertaken
Name of
course
Institution
Completio
n Year
Board/Institut
e
Divisio
n
Remarks
MBA IN
Hospitality
Management
(Dual
Degree)
Karnataka
State Open
University 2011-2013
Karnataka
State Open
University Pass
B.A in
Hospitality
Management
Institute of
Advanced
Management,
Goa
2009
Napier
University,
Scotland, U.K
Pass
Diploma in
Hospitality
Management
Institute of
Advanced
Management,
Goa
2009
Punjab
Technical
University
Pass
Senior
Secondary
Kendriya
Vidyalaya
2006 C.B.S.E. Pass
Higher
Secondary
Kendriya
Vidyalaya
2004 C.B.S.E. Pass
EXTRA CURRICULAR ACTIVITIES
• Received Appreciation Letter From The Lalit , Thte Grand Resort , Goa.,
• Hockey at Regional Level
• 16 days Tracking Tour in Kullu Manali, which includes Rock Climbing,
Rapling, Water Rafting, Water Sports and also covered 54 Kilometers.

5. References
1. Mr. Deepak Parashar ( Executive Housekeeper – (Taj Exotica Goa )
Mobile No. - +91-8411009590
2. Mr. Rohit Gupta ( Duty Manager – The Grand Hotel , New Delhi )
Mobile No. - +91-9899830604
LANGUAGES KNOWN
• English
• Hindi
INTERESTS
• Listening to music
• Net Surfing
(Nitesh Singh)

6. References
1. Mr. Deepak Parashar ( Executive Housekeeper – (Taj Exotica Goa )
Mobile No. - +91-8411009590
2. Mr. Rohit Gupta ( Duty Manager – The Grand Hotel , New Delhi )
Mobile No. - +91-9899830604
LANGUAGES KNOWN
• English
• Hindi
INTERESTS
• Listening to music
• Net Surfing
(Nitesh Singh)