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Fueling Collaborative
     Learning with Social Media

                     ASTD International Conference



© 2012 NetSpeed Learning Solutions. All rights reserved.   1
Key Questions

        • How does social learning
          provide strategic value?
        • How does that strategic
          activity translate to business results?
        • How does social learning support
          innovation and problem solving?
        • How does social learning provide rapid access
          to information? To experts?


© 2012 NetSpeed Learning Solutions. All rights reserved.   2
Tension

         Structured and Controlled?
         Unstructured and Unmonitored?




© 2012 NetSpeed Learning Solutions. All rights reserved.   3
Mindset

     “We have to bounce teachers and learners out of
     that mindset that sees teaching as one to many
     and adopt the wisdom of the network.”




                                                           Donald Clark
                                                           “7 Compelling Arguments for Peer Learning”


© 2012 NetSpeed Learning Solutions. All rights reserved.                                                4
Learning All Day

         “Learning practitioners are well-advised to start
         paying more attention to learning as it really
         happens—all day, as we interact with one
         another, as we go about the business of
         executing our job tasks or schoolwork.”
                                         Social Media for Learning
                                         E-Learning Guild




© 2012 NetSpeed Learning Solutions. All rights reserved.             5
Social Media in Learning




     Structured                                               Blended                 Unstructured

     Learning programs                                     Virtual learning designs     Social media tools
     delivered using                                       that include web             made available for
     social media,                                         conferencing, social         use by individuals
     including                                             media, and collaborative     when they choose
     scheduled                                             online assignments.            to access them.
     assignments and
     tests.




© 2012 NetSpeed Learning Solutions. All rights reserved.                                                     6
Barriers to Adoption

        What barriers to the adoption of social
        media in learning have you experienced?




© 2012 NetSpeed Learning Solutions. All rights reserved.   7
The New Blend




© 2012 NetSpeed Learning Solutions. All rights reserved.   8
The New Blend


                                                           Podcasting
                        E-learning                         Video
                        Virtual instructor-led             Wikis or Knols
                        Podcasting                         Blogs
                        E-books                            Micro-blogs



                        Instructor-led classroom           Brown-bag lunch seminars
                        Public speakers                    Book groups
                        Industry conferences               Mentoring
                                                           Consult a colleague




© 2012 NetSpeed Learning Solutions. All rights reserved.                              9
Just-in-time                                       Flexible




                                                           Peer-to-Peer



                    Blended
                                                                                 Collaborative



© 2012 NetSpeed Learning Solutions. All rights reserved.                                         10
Virtual Instructor-Led


     •     Contract with the instructor
     •     Deeper processing
     •     Greater learning transfer
     •     Better performance
           improvement




© 2012 NetSpeed Learning Solutions. All rights reserved.   11
Peer-to-Peer Learning


     •     Commitment to the group
     •     Deeper processing
     •     Enhanced critical thinking
     •     Social and communication
           skills




© 2012 NetSpeed Learning Solutions. All rights reserved.   12
Making the Business Case

     • Specify desired learning gains and goals
     • Determine on-the-job evidence that supports
       learning transfer
     • Blend instructor-led and social learning methods
     • Connect the blended solution to one or more
       business measures
     • Track and report on-the-job evidence




© 2012 NetSpeed Learning Solutions. All rights reserved.   13
Virtual Learning Evolves




            Social Learning is not Social Networking

© 2012 NetSpeed Learning Solutions. All rights reserved.   14
NetSpeed Fast Tracks™




© 2012 NetSpeed Learning Solutions. All rights reserved.   15
Integrated Learning System

      •     Keyword Searchable
      •     Video podcasting
      •     Podcasting with avatars
      •     Knols (web-based units of knowledge)
      •     Blogs
      •     Insights (expert interviews via podcast)
      •     Three authoring levels: content manager,
            designated authors, peer authors

© 2012 NetSpeed Learning Solutions. All rights reserved.   16
Video Podcasts


  • Discover
  • Watch
  • Listen
  • Read
  • Download as
    mp3 or mp4




© 2012 NetSpeed Learning Solutions. All rights reserved.   17
Podcasts with Avatars


        • Discover
        • Watch
        • Listen
        • Read
        • Download
          as mp3




© 2012 NetSpeed Learning Solutions. All rights reserved.   18
Knols

  • Authored web
    pages
  • Link to a specific
    author (SME)
  • Include text,
    audio and video




© 2012 NetSpeed Learning Solutions. All rights reserved.   19
Online Collaboration

                                                           • Host collaborative
                                                             online learning
                                                           • Link to videos,
                                                             knols and
                                                             podcasts
                                                           • Include a Class
                                                             Blog




© 2012 NetSpeed Learning Solutions. All rights reserved.                          20
“The central challenge for
                organizations today is how to
               leverage learning consistently,
                 quickly and effectively into
                   improved performance.”
                                                           Robert O. Brinkerhoff
                                                           Telling Training’s Story




© 2012 NetSpeed Learning Solutions. All rights reserved.                              21
Client Example




              • Repurposed a two-day training program.
              • Participants completed a compliance exam.
              • Highly interactive in face-to-face classroom.



© 2012 NetSpeed Learning Solutions. All rights reserved.        22
Pre-Webinar Assignments




© 2012 NetSpeed Learning Solutions. All rights reserved.   23
Series of Webinars




© 2012 NetSpeed Learning Solutions. All rights reserved.   24
Peers Present Research




© 2012 NetSpeed Learning Solutions. All rights reserved.   25
Tracking and Measurement




© 2012 NetSpeed Learning Solutions. All rights reserved.   26
Social Media in Learning


     Structured                                            Blended             Unstructured



                                                            Virtual learning
                                                           that includes web
                                                             conferencing,
                                                           social media, and
                                                             collaborative
                                                                  online
                                                             assignments.


© 2012 NetSpeed Learning Solutions. All rights reserved.                                      27
Thank You!




             28

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Social Media and Collaborative Learning at ASTD 2012

  • 1. Fueling Collaborative Learning with Social Media ASTD International Conference © 2012 NetSpeed Learning Solutions. All rights reserved. 1
  • 2. Key Questions • How does social learning provide strategic value? • How does that strategic activity translate to business results? • How does social learning support innovation and problem solving? • How does social learning provide rapid access to information? To experts? © 2012 NetSpeed Learning Solutions. All rights reserved. 2
  • 3. Tension Structured and Controlled? Unstructured and Unmonitored? © 2012 NetSpeed Learning Solutions. All rights reserved. 3
  • 4. Mindset “We have to bounce teachers and learners out of that mindset that sees teaching as one to many and adopt the wisdom of the network.” Donald Clark “7 Compelling Arguments for Peer Learning” © 2012 NetSpeed Learning Solutions. All rights reserved. 4
  • 5. Learning All Day “Learning practitioners are well-advised to start paying more attention to learning as it really happens—all day, as we interact with one another, as we go about the business of executing our job tasks or schoolwork.” Social Media for Learning E-Learning Guild © 2012 NetSpeed Learning Solutions. All rights reserved. 5
  • 6. Social Media in Learning Structured Blended Unstructured Learning programs Virtual learning designs Social media tools delivered using that include web made available for social media, conferencing, social use by individuals including media, and collaborative when they choose scheduled online assignments. to access them. assignments and tests. © 2012 NetSpeed Learning Solutions. All rights reserved. 6
  • 7. Barriers to Adoption What barriers to the adoption of social media in learning have you experienced? © 2012 NetSpeed Learning Solutions. All rights reserved. 7
  • 8. The New Blend © 2012 NetSpeed Learning Solutions. All rights reserved. 8
  • 9. The New Blend Podcasting E-learning Video Virtual instructor-led Wikis or Knols Podcasting Blogs E-books Micro-blogs Instructor-led classroom Brown-bag lunch seminars Public speakers Book groups Industry conferences Mentoring Consult a colleague © 2012 NetSpeed Learning Solutions. All rights reserved. 9
  • 10. Just-in-time Flexible Peer-to-Peer Blended Collaborative © 2012 NetSpeed Learning Solutions. All rights reserved. 10
  • 11. Virtual Instructor-Led • Contract with the instructor • Deeper processing • Greater learning transfer • Better performance improvement © 2012 NetSpeed Learning Solutions. All rights reserved. 11
  • 12. Peer-to-Peer Learning • Commitment to the group • Deeper processing • Enhanced critical thinking • Social and communication skills © 2012 NetSpeed Learning Solutions. All rights reserved. 12
  • 13. Making the Business Case • Specify desired learning gains and goals • Determine on-the-job evidence that supports learning transfer • Blend instructor-led and social learning methods • Connect the blended solution to one or more business measures • Track and report on-the-job evidence © 2012 NetSpeed Learning Solutions. All rights reserved. 13
  • 14. Virtual Learning Evolves Social Learning is not Social Networking © 2012 NetSpeed Learning Solutions. All rights reserved. 14
  • 15. NetSpeed Fast Tracks™ © 2012 NetSpeed Learning Solutions. All rights reserved. 15
  • 16. Integrated Learning System • Keyword Searchable • Video podcasting • Podcasting with avatars • Knols (web-based units of knowledge) • Blogs • Insights (expert interviews via podcast) • Three authoring levels: content manager, designated authors, peer authors © 2012 NetSpeed Learning Solutions. All rights reserved. 16
  • 17. Video Podcasts • Discover • Watch • Listen • Read • Download as mp3 or mp4 © 2012 NetSpeed Learning Solutions. All rights reserved. 17
  • 18. Podcasts with Avatars • Discover • Watch • Listen • Read • Download as mp3 © 2012 NetSpeed Learning Solutions. All rights reserved. 18
  • 19. Knols • Authored web pages • Link to a specific author (SME) • Include text, audio and video © 2012 NetSpeed Learning Solutions. All rights reserved. 19
  • 20. Online Collaboration • Host collaborative online learning • Link to videos, knols and podcasts • Include a Class Blog © 2012 NetSpeed Learning Solutions. All rights reserved. 20
  • 21. “The central challenge for organizations today is how to leverage learning consistently, quickly and effectively into improved performance.” Robert O. Brinkerhoff Telling Training’s Story © 2012 NetSpeed Learning Solutions. All rights reserved. 21
  • 22. Client Example • Repurposed a two-day training program. • Participants completed a compliance exam. • Highly interactive in face-to-face classroom. © 2012 NetSpeed Learning Solutions. All rights reserved. 22
  • 23. Pre-Webinar Assignments © 2012 NetSpeed Learning Solutions. All rights reserved. 23
  • 24. Series of Webinars © 2012 NetSpeed Learning Solutions. All rights reserved. 24
  • 25. Peers Present Research © 2012 NetSpeed Learning Solutions. All rights reserved. 25
  • 26. Tracking and Measurement © 2012 NetSpeed Learning Solutions. All rights reserved. 26
  • 27. Social Media in Learning Structured Blended Unstructured Virtual learning that includes web conferencing, social media, and collaborative online assignments. © 2012 NetSpeed Learning Solutions. All rights reserved. 27