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Master of Business Administration- MBA Semester 3
OM0011–Enterprises Resource Planning
(Book ID:-B1964)
Assignment (60 Marks)
Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each
Question carries 10 marks 6 X 10=60
Q1. Define Enterprise Resource Planning (ERP). Briefly explain the major benefits of an ERP system.
Answer. Enterprise resource planning (ERP) is a category of business-management software—
typically a suite of integrated applications—that an organization can use to collect, store, manage and
interpret data from many business activities, including:
 product planning, purchase
 manufacturing or service delivery
 marketing and sales
 inventory management
 shipping and payment
 finance
Q2. Write short notes on the following:
A. Decision Support System (DSS)
B. Executive Information System (EIS)
C. Customer Relationship Management (CRM)
D. Management Information System (MIS)
Answer. A. Decision Support System (DSS)

2. A decision support system (DSS) is a computer-based information system that supports business or
organizational decision-making activities. DSSs serve the management, operations, and planning
levels of an organization (usually mid and higher management) and help people make decisions about
problems that may be rapidly changing and not easily specified in advance—i.e. Unstructured and
Semi-Structured decision problems. Decision support systems can be either fully computerized,
Q3. Explain the different phases of an ERP implementation life cycle.
Answer. Initial investment in acquiring and implementing an ERP system is substantial in terms of
both human efforts and financial resources. After, successful implementation, the systemgoes to
maintenance mode and organizations start getting value out of their investment. The process of
reimplementation and beginning of a new cycle starts.
Q4. Explain the role of manufacturing and production planning module of an ERP system. Briefly
explain the sub-modules of the manufacturing module.
Answer. Functionalities of production module:
 Production order control.
 Production order planning.
 Production order statistics.
 Production order subcontracting.
 Production material issues
Q5. Explain the role of ERP in sales and distribution. Briefly explain the sub-modules of the sales
and distribution module.
Answer. To keep pace with rapid changes in the business world, companies need an integrated and
flexible enterprise systemthat supports all aspects of their business with state-of-the-art
functionality. This innovative solution should upgrade effortlessly and interface easily with third-party
applications as well as have the ability to incorporate existing systems while extending its reach to
the Internet and e-commerce. Eresource ERP systemis tightly integrated with the Sales and
Distribution module.

3. Q6. Define the role of vendors and consultants in ERP implementation.
Answer. Nowadays, the ERP market is facing stiff competition due to increasing number of vendors.
These vendors strive hard to fulfill the needs of customers by providing unique and innovative ERP
packages. Some of the renowned ERP vendors are:
 SAP-AG
 BAAN Company
 Oracle Corporation
 People Soft
 JD Edwards World Solutions Company
 Systems Software Associates Inc. (SSA)
 QAD
Summer-2016
Get solved assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490