SlideShare a Scribd company logo
1 of 3
Dear students get fully solved SMU MBA Fall 2014 assignments 
Send your semester & Specialization name to our mail id : 
“ help.mbaassignments@gmail.com ” 
or 
Call us at : 08263069601 
ASSIGNMENT 
DRIVE 
FALL 2014 
PROGRAMME/ SEMESTER MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / 
PGDISMN – (SEM 2) 
SUBJECT CODE/ NAME MI0038 ENTERPRISE RESOURCE PLANNING 
BOOK ID B1964 
CREDIT 4 
MARKS 60 
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately 
of 400 words. Each question is followed by evaluation scheme. 
Q. 1. Explain the relationship between business functions and business processes in the insurance 
sector 
Answer:Business functionis usually easier to identify separate functional areas because people work 
together in departments. Each department carries out the tasks that relate to its particular area. The 
main purpose of functional areas is to ensure that all important business activities are carried out 
efficiently. This is essential if the business is to achieve its aims and objectives. In addition, specific areas 
will be responsibility for supporting specific types of 
Q. 2. Explain ERP selection process.
Answer:Selecting the right business management solution is one of the most important business 
decisions you can make. Making the right decision can propel your company forward while the wrong 
decision may potentially be catastrophic. This article will delineate key steps in the ERP selection 
process. 
1. Define what you need: The easiest way to define your needs is to create ERP narratives. A narrative 
reads like a story: “When a client calls we do this, then we do that, then we do this if A is true or we do 
this if B is true.” This approach is easier and infinitely 
Q. 3. Earlier payroll systems used the systems which were more than process time sheets, print 
payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based 
system that optimises the collection, collation, transfer and presentation of information 
throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its 
advantages and disadvantages 
Answer: Organizations use different types of MIS for different needs and scenarios. At a given point of 
time an organization might be using several types in isolation and in combination. Organizations 
essentially use the TPS. TPS is the acronym for transaction processing system. The business tabulates all 
its recurring transactions like inventory and customer orders using TPS. The operations information 
system, or OIS, is used by managers to plan out their production and scheduling activities. The decision 
support systems, or DSS, is used by the top 
Q.4. Evaluate the role of vendor evaluation sub-module of the materials management 
moduleexplaining vendor evaluation 
Answer:SAP MM (Material Management) is the module that supports the procurement activities in an 
organization right from the planning and purchasing to inventory management and quali ty control. This 
module has several features and functionalities that are fully integrated with the other important 
modules like Finance and Control, Sales and Distribution, Production Planning etc. The procurement 
process consists of a chain of events that take place in order. Starting from the creation of a Purchase 
Requisition (PR), it moves to the authorization of PR and creation of a Purchase Order (PO). 
Subsequently, the Goods Receipt is generated on receipt of the goods ordered, Invoice Verification takes 
place and the Quality Control activities are set 
Q. 5. Write short notes on 
a. Sub-modules of CRM
b. Features of human resource management module 
Answer:Customer relationship is indeed one of the most important factors in the business equation. It is 
applicable for Sales Department to facilitate the process of preparing the quotation, getting the 
purchase order from the customer, preparing invoice or delivery order and keeping record of payment. 
CAMS gives you a 360-degree view of customers, prospec 
Q. 6. a. Explain some of the technologies provided by PeopleSoft Inc. 
b. Explain the different modules under MFG/PRO application 
Answer: 
Explain some of the technologies provided by PeopleSoft Inc 
PeopleSoft, Inc. was a company that provided human resource management systems (HRMS) and 
customer relationship management (CRM) software, as well as software solutions for manufacturing, 
financials, enterprise performance management, and student administration to large corporations, 
governments, and organizations. It existed as an independent corporation until its acquisition by Oracle 
Corporation in 2005. The PeopleSoft name and product line are now marketed by Oracle. 
PeopleSoft originally offered human resources and finance applications. Over the years, it has developed 
tools and applications for general business processes 
Dear students get fully solved SMU MBA Fall 2014 assignments 
Send your semester & Specialization name to our mail id : 
“ help.mbaassignments@gmail.com ” 
or 
Call us at : 08263069601

More Related Content

What's hot

5 Essential Features of Call Center CRM
5 Essential Features of Call Center CRM5 Essential Features of Call Center CRM
5 Essential Features of Call Center CRMKirti Khanna
 
The Basics Of CRM
The Basics Of CRMThe Basics Of CRM
The Basics Of CRMAmal Biswas
 
Making CRM Work. The 5 Critical Success Factors.
Making CRM Work. The 5 Critical Success Factors.Making CRM Work. The 5 Critical Success Factors.
Making CRM Work. The 5 Critical Success Factors.QGate
 
Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship ManagementRam Dutt Shukla
 
3 reasons why crm and cloud computing is critical for your business
3 reasons why crm and cloud computing is critical for your business  3 reasons why crm and cloud computing is critical for your business
3 reasons why crm and cloud computing is critical for your business SalesBabuCRM
 
The Value of Business Intelligence in Operations
The Value of Business Intelligence in OperationsThe Value of Business Intelligence in Operations
The Value of Business Intelligence in OperationsICFAIEDGE
 
Service marketing- customer relationship management
Service marketing- customer relationship managementService marketing- customer relationship management
Service marketing- customer relationship managementsksbatish
 
Customer Relationship Management (CRM) slides
Customer Relationship Management (CRM) slidesCustomer Relationship Management (CRM) slides
Customer Relationship Management (CRM) slidesLivia Oldland
 
Customer relationship management
Customer relationship managementCustomer relationship management
Customer relationship managementGautam Kumar
 
Crm strategy of call centre
Crm strategy of call centreCrm strategy of call centre
Crm strategy of call centresouravpati
 
Customer relationship management in mis (2)
Customer relationship management in mis (2)Customer relationship management in mis (2)
Customer relationship management in mis (2)Sahil Kamdar
 

What's hot (19)

CRM STRATEGY
CRM  STRATEGYCRM  STRATEGY
CRM STRATEGY
 
5 Essential Features of Call Center CRM
5 Essential Features of Call Center CRM5 Essential Features of Call Center CRM
5 Essential Features of Call Center CRM
 
Geeta Dedhia CV
Geeta Dedhia CVGeeta Dedhia CV
Geeta Dedhia CV
 
The Basics Of CRM
The Basics Of CRMThe Basics Of CRM
The Basics Of CRM
 
Making CRM Work. The 5 Critical Success Factors.
Making CRM Work. The 5 Critical Success Factors.Making CRM Work. The 5 Critical Success Factors.
Making CRM Work. The 5 Critical Success Factors.
 
Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship Management
 
3 reasons why crm and cloud computing is critical for your business
3 reasons why crm and cloud computing is critical for your business  3 reasons why crm and cloud computing is critical for your business
3 reasons why crm and cloud computing is critical for your business
 
The Value of Business Intelligence in Operations
The Value of Business Intelligence in OperationsThe Value of Business Intelligence in Operations
The Value of Business Intelligence in Operations
 
Crm
CrmCrm
Crm
 
Crm budgets
Crm budgetsCrm budgets
Crm budgets
 
Service marketing- customer relationship management
Service marketing- customer relationship managementService marketing- customer relationship management
Service marketing- customer relationship management
 
Atrc dcs crm_presentation_10_sep_2014-1
Atrc dcs crm_presentation_10_sep_2014-1Atrc dcs crm_presentation_10_sep_2014-1
Atrc dcs crm_presentation_10_sep_2014-1
 
Customer Relationship Management (CRM) slides
Customer Relationship Management (CRM) slidesCustomer Relationship Management (CRM) slides
Customer Relationship Management (CRM) slides
 
Customer relationship management
Customer relationship managementCustomer relationship management
Customer relationship management
 
Crm strategy of call centre
Crm strategy of call centreCrm strategy of call centre
Crm strategy of call centre
 
ERP And CRM
ERP And CRMERP And CRM
ERP And CRM
 
Customer relationship management in mis (2)
Customer relationship management in mis (2)Customer relationship management in mis (2)
Customer relationship management in mis (2)
 
Tips to getting that admin job
Tips to getting that admin jobTips to getting that admin job
Tips to getting that admin job
 
CRM Introduction
CRM IntroductionCRM Introduction
CRM Introduction
 

Viewers also liked (13)

Ginevra
GinevraGinevra
Ginevra
 
Teknik-El Corporate Catalogue
Teknik-El Corporate CatalogueTeknik-El Corporate Catalogue
Teknik-El Corporate Catalogue
 
Trabajo con texto
Trabajo con textoTrabajo con texto
Trabajo con texto
 
Never on sunday
Never on sundayNever on sunday
Never on sunday
 
Human Geography Intro
Human Geography IntroHuman Geography Intro
Human Geography Intro
 
Commercial office space for lease in udyog vihar gurgaon copy (6)
Commercial office space for lease in udyog vihar gurgaon   copy (6)Commercial office space for lease in udyog vihar gurgaon   copy (6)
Commercial office space for lease in udyog vihar gurgaon copy (6)
 
Space on lease for call center,bpo , kpo ,mnc & it companies in gurgaon
Space on lease for call center,bpo , kpo ,mnc & it companies in gurgaonSpace on lease for call center,bpo , kpo ,mnc & it companies in gurgaon
Space on lease for call center,bpo , kpo ,mnc & it companies in gurgaon
 
Contemporary traditional maori_culture_part_1_
Contemporary traditional maori_culture_part_1_Contemporary traditional maori_culture_part_1_
Contemporary traditional maori_culture_part_1_
 
Sales operator kp is
Sales operator kp isSales operator kp is
Sales operator kp is
 
Saebit led iintro(english)_final
Saebit led iintro(english)_finalSaebit led iintro(english)_final
Saebit led iintro(english)_final
 
Materi
MateriMateri
Materi
 
Artworks I - Sans Souci
Artworks I - Sans SouciArtworks I - Sans Souci
Artworks I - Sans Souci
 
My book
My bookMy book
My book
 

Similar to Mi0038 enterprise resource planning

Mi0038 enterprise resource planning
Mi0038   enterprise resource planningMi0038   enterprise resource planning
Mi0038 enterprise resource planningsmumbahelp
 
Om0011 enterprises resource planning 2
Om0011  enterprises resource planning 2Om0011  enterprises resource planning 2
Om0011 enterprises resource planning 2smumbahelp
 
Om0011 enterprises resource planning 2
Om0011  enterprises resource planning 2Om0011  enterprises resource planning 2
Om0011 enterprises resource planning 2Study Stuff
 
Om0011 – enterprise resource planning
Om0011 – enterprise resource planningOm0011 – enterprise resource planning
Om0011 – enterprise resource planningsmumbahelp
 
Mi0038 enterprse resource planning
Mi0038 enterprse resource planningMi0038 enterprse resource planning
Mi0038 enterprse resource planningconsult4solutions
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & toolssmumbahelp
 
Om0011 enterprises resource planning
Om0011  enterprises resource planningOm0011  enterprises resource planning
Om0011 enterprises resource planningsmumbahelp
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planningsmumbahelp
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planningsmumbahelp
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & toolssmumbahelp
 
Customer Relationship Management Unit-5 IMBA Osmania University
Customer Relationship Management Unit-5 IMBA Osmania UniversityCustomer Relationship Management Unit-5 IMBA Osmania University
Customer Relationship Management Unit-5 IMBA Osmania UniversityBalasri Kamarapu
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & toolsStudy Stuff
 
Om0011 enterprise resource planning
Om0011  enterprise resource planningOm0011  enterprise resource planning
Om0011 enterprise resource planningsmumbahelp
 
Om0011 enterprise resource planning
Om0011  enterprise resource planningOm0011  enterprise resource planning
Om0011 enterprise resource planningsmumbahelp
 
How To Write A Compelling LMS Business Case
How To Write A Compelling LMS Business CaseHow To Write A Compelling LMS Business Case
How To Write A Compelling LMS Business CaseAcorn
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planningsmumbahelp
 
Om0010 operations management
Om0010   operations managementOm0010   operations management
Om0010 operations managementsmumbahelp
 
Om0010 operations management
Om0010   operations managementOm0010   operations management
Om0010 operations managementsmumbahelp
 

Similar to Mi0038 enterprise resource planning (20)

Mi0038 enterprise resource planning
Mi0038   enterprise resource planningMi0038   enterprise resource planning
Mi0038 enterprise resource planning
 
Om0011 enterprises resource planning 2
Om0011  enterprises resource planning 2Om0011  enterprises resource planning 2
Om0011 enterprises resource planning 2
 
Om0011 enterprises resource planning 2
Om0011  enterprises resource planning 2Om0011  enterprises resource planning 2
Om0011 enterprises resource planning 2
 
Om0011 – enterprise resource planning
Om0011 – enterprise resource planningOm0011 – enterprise resource planning
Om0011 – enterprise resource planning
 
Mi0038 enterprse resource planning
Mi0038 enterprse resource planningMi0038 enterprse resource planning
Mi0038 enterprse resource planning
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & tools
 
Om0011 enterprises resource planning
Om0011  enterprises resource planningOm0011  enterprises resource planning
Om0011 enterprises resource planning
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planning
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planning
 
Annamalai mba solved assignments 2020
Annamalai mba solved assignments 2020 Annamalai mba solved assignments 2020
Annamalai mba solved assignments 2020
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & tools
 
Customer Relationship Management Unit-5 IMBA Osmania University
Customer Relationship Management Unit-5 IMBA Osmania UniversityCustomer Relationship Management Unit-5 IMBA Osmania University
Customer Relationship Management Unit-5 IMBA Osmania University
 
Mi0036 business intelligence & tools
Mi0036   business intelligence & toolsMi0036   business intelligence & tools
Mi0036 business intelligence & tools
 
Om0011 enterprise resource planning
Om0011  enterprise resource planningOm0011  enterprise resource planning
Om0011 enterprise resource planning
 
Om0011 enterprise resource planning
Om0011  enterprise resource planningOm0011  enterprise resource planning
Om0011 enterprise resource planning
 
How To Write A Compelling LMS Business Case
How To Write A Compelling LMS Business CaseHow To Write A Compelling LMS Business Case
How To Write A Compelling LMS Business Case
 
Mi0038 enterprise resource planning
Mi0038  enterprise resource planningMi0038  enterprise resource planning
Mi0038 enterprise resource planning
 
Om0010 operations management
Om0010   operations managementOm0010   operations management
Om0010 operations management
 
Om0010 operations management
Om0010   operations managementOm0010   operations management
Om0010 operations management
 
Unit V
Unit VUnit V
Unit V
 

Mi0038 enterprise resource planning

  • 1. Dear students get fully solved SMU MBA Fall 2014 assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601 ASSIGNMENT DRIVE FALL 2014 PROGRAMME/ SEMESTER MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / PGDISMN – (SEM 2) SUBJECT CODE/ NAME MI0038 ENTERPRISE RESOURCE PLANNING BOOK ID B1964 CREDIT 4 MARKS 60 Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Q. 1. Explain the relationship between business functions and business processes in the insurance sector Answer:Business functionis usually easier to identify separate functional areas because people work together in departments. Each department carries out the tasks that relate to its particular area. The main purpose of functional areas is to ensure that all important business activities are carried out efficiently. This is essential if the business is to achieve its aims and objectives. In addition, specific areas will be responsibility for supporting specific types of Q. 2. Explain ERP selection process.
  • 2. Answer:Selecting the right business management solution is one of the most important business decisions you can make. Making the right decision can propel your company forward while the wrong decision may potentially be catastrophic. This article will delineate key steps in the ERP selection process. 1. Define what you need: The easiest way to define your needs is to create ERP narratives. A narrative reads like a story: “When a client calls we do this, then we do that, then we do this if A is true or we do this if B is true.” This approach is easier and infinitely Q. 3. Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimises the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages Answer: Organizations use different types of MIS for different needs and scenarios. At a given point of time an organization might be using several types in isolation and in combination. Organizations essentially use the TPS. TPS is the acronym for transaction processing system. The business tabulates all its recurring transactions like inventory and customer orders using TPS. The operations information system, or OIS, is used by managers to plan out their production and scheduling activities. The decision support systems, or DSS, is used by the top Q.4. Evaluate the role of vendor evaluation sub-module of the materials management moduleexplaining vendor evaluation Answer:SAP MM (Material Management) is the module that supports the procurement activities in an organization right from the planning and purchasing to inventory management and quali ty control. This module has several features and functionalities that are fully integrated with the other important modules like Finance and Control, Sales and Distribution, Production Planning etc. The procurement process consists of a chain of events that take place in order. Starting from the creation of a Purchase Requisition (PR), it moves to the authorization of PR and creation of a Purchase Order (PO). Subsequently, the Goods Receipt is generated on receipt of the goods ordered, Invoice Verification takes place and the Quality Control activities are set Q. 5. Write short notes on a. Sub-modules of CRM
  • 3. b. Features of human resource management module Answer:Customer relationship is indeed one of the most important factors in the business equation. It is applicable for Sales Department to facilitate the process of preparing the quotation, getting the purchase order from the customer, preparing invoice or delivery order and keeping record of payment. CAMS gives you a 360-degree view of customers, prospec Q. 6. a. Explain some of the technologies provided by PeopleSoft Inc. b. Explain the different modules under MFG/PRO application Answer: Explain some of the technologies provided by PeopleSoft Inc PeopleSoft, Inc. was a company that provided human resource management systems (HRMS) and customer relationship management (CRM) software, as well as software solutions for manufacturing, financials, enterprise performance management, and student administration to large corporations, governments, and organizations. It existed as an independent corporation until its acquisition by Oracle Corporation in 2005. The PeopleSoft name and product line are now marketed by Oracle. PeopleSoft originally offered human resources and finance applications. Over the years, it has developed tools and applications for general business processes Dear students get fully solved SMU MBA Fall 2014 assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601