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Master of Business Administration- MBA Semester 4
MI0038-Enterprse Resource Planning
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10
marks 6 X 10=60.
Q1. Define Enterprise Resource Planning (ERP). Briefly explain the major benefits of an ERP system.
Answer. ERP is an integrated information systemthat controls and integrates all the business functions of
an enterprise. According to Nah and Lau (2001), “ERP is a packaged business software systemthat enables
a company to manage the efficient and effective use of resources (materials, human resources, finance,
etc.) by providing a total, integrated solution for the organisation’s information-processing needs.”
Q2. Explain ERP selection process.
Answer. The ERP selection process is an important step for the future growth of any manufacturing or
distribution organisation. ERP selection process has helped numerous manufacturers and distributors to
find the software provider and solution that best meets their organisation’s unique business software
requirements. The actual process of evaluating and selecting an ERP System is never the same for any two
companies. However some common steps and exercises that a company and its evaluation team should
take to evaluate the company’s requirements are:
Q3. Explain the various Roles of MIS. Explain decision support system (DSS) and its advantages and
disadvantages.
Answer. Role of MIS
1. Deal with business complexities: The business environment is changing constantly with continuous
advancement in technology. These changes have increased the complexity of different business functions.
For example, to gain hold in the market, most organisations have branches in different parts of the world.

2. In such a case, it is difficult for organisations to have control on operations performed at all the branches.
To deal with such complexity, MIS provides integrated information to all the branches.
Q4. Explain the role of manufacturing and production planning module of an ERP system. Briefly explain
the sub-modules of the manufacturing module.
Answer. Functionalities of production module:
 Production order control.
 Production order planning.
 Production order statistics.
 Production order subcontracting.
 Production material issues
Q5. Write short notes on:-
a. Sub-modules of CRM
b. Features of human resource management module
Answer. a. Sub-modules of CRM
1. Marketing module: The functionalities of marketing module of CRM comprises short term execution of
marketing related activities and long term planning within a company. It also helps in activities like
campaign management, lead management, and planning. Marketing module enables your company to run
marketing campaigns using different communication channels. This targets potential buyers using a
product or a group of products as a message. It generates sales related opportunities which then can be
converted into sales.
Q6. Define the role of vendors and consultants in ERP implementation.
Answer. Nowadays, the ERP market is facing stiff competition due to increasing number of vendors. These
vendors strive hard to fulfill the needs of customers by providing unique and innovative ERP packages.
Some of the renowned ERP vendors are:
 SAP-AG
 BAAN Company
 Oracle Corporation
 People Soft

3. Spring-2016
Get solved assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490