Back to Front Vision for Mithi's Collaboration Environment
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Mithi Software, an award-winning company, distinguishes itself in providing Cloud Email, Collaboration, and Archiving Solutions, which help substantially lower costs & improve productivity. Its software has been adopted by organizations of all sizes and spread across many enterprise segments such as healthcare, R&D establishments, financial services, education, government, BPOs, software, defense, manufacturing, banks, NGOs, Agro-industries, logistics, media, Internet Service Providers, infrastructure, retail, energy & power, transportation etc. Learn more: https://www.mithi.com/
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Back to Front Vision for Mithi's Collaboration Environment
- 1. Back to Front vision for Mithi’s Collaboration environment
- 2. Schematic of the Collaboration environment
- 3. Peripheral Security ClrStream Email Security & Disaster recovery Email-a vector of choice for hackers/malicious content Key Uses: Spam control Virus control Ransomware protection Mail Filtering Mail Routing Top Features: Reputation filtering Malware detection Spam management Mail Filtering Mail Policy Mail Routing Productivity Tools SkyConnect Email Platform Email is your 2nd ID after mobile number Key Uses: Corporate Email communication Top Features: Secure Reliable Scalable Durability 99.999999999 Co- existence Thunderbird Integration API integration Mobility Ideolve Collaboration Platform Un-complicating Team Collaboration Key Uses: Reduce Email clutter Manage Complexity & Open Ended Work Manage Ideas and Innovation Manage the Creative Processes Top Features: Context Based Collaboration Integration with Email Easy Activity Based Navigation Tag Based Organisation API integration Data Security Vaultastic Archival Platform Data is the new OIL Key Uses: Knowledge Base Compliance Migration Recovery Top features: Cross Platform API Integration Independent Data Durability 99.999999999 Secure Live Data Source with Ediscovery Integrates with Collaboration/KM Platforms Tamper proof end user self service portal Elastic
- 5. Data is the new OIL
- 6. 6 top reasons a business should archive email 60% Critical data is in Email. Do more with it. Discover useful information, Recover ‘lost’ information, Uncover valuable data, Gain insights Improve Mail service & End point performance Hierarchical Storage Architecture, to leverage hot, warm and cold store segments Hint: None of these can be achieved with backups
- 7. Manage Risks and ensure Compliance Store email in highly durable Tamper Proof vaults, Search and Export selectively. Simplify Email Data Management Durable and Elastic storages, DIY portals, automation and ediscovery are newer ways to manage email data 6 top reasons a business should archive email Hint: None of these can be achieved with backups
- 8. Email Data on Tap All mail across any period are available online, are maintained in a search ready format and can be found in a few seconds. No tapes to be restored, no disks to be mounted, no syncing to be done. 6 top reasons a business should archive email Hint: None of these can be achieved with backups Migrate with Ease Migrating Large Volumes of Data is slow, challenging and vendor dependent. Access archived email during Outages, Down times and Migrations
- 9. Your Vision for Data management You want to come to work every day and know that • A copy of your data has been automatically secured reliably • Your end users are empowered to help themselves locate, extract and use historical data, for improved productivity • You can scan data of all users in your entire organisation to find useful information, analyse communication for quality and other metrics and respond to compliance requests.
- 10. • Designing for Reliability, Security and Disaster recovery • Capex intensive with a High startup cost due to Upfront provisioning • No Elasticity, No Scalability • Manageability and 24/7 Monitoring The obstacles to realise your vision
- 11. Our Vision Data is Safe, Secure, Always Online & Useful based on fundamental principles of Easy Data in for storing it safely on the cloud as an immutable alternate copy Keeping all data online, search ready and accessible at all times Securing it with tamper resistant controls and Providing simple methods for Easy Data out of any size.
- 12. How does email archiving work?
- 13. Key considerations: Choosing an Email Archival solution Always Archive on a separate operational Infrastructure Go cloud to gain from Elasticity, Scale, Reliability, Security and Performance Go for Zero infrastructure and simplify management Go SaaS to gain from guarantees via SLA Ensure tools for easy data retrieval in bulk for any size Ensure Integration possibility using API to build specific business applications
- 14. Ensure all email always online and search ready Ensure data safety by storing all data in immutable and tamper proof vaults End user access via a self service portal to improve productivity Use Ediscovery regularly to leverage all that accumulated data Automate all integrations with primary mail platform. Recognise that Archive and Backup are different Integrate Discovery and Collaboration to share and discuss specific breaches and useful knowledge pieces Best Practices with Email Archival
- 15. Why Vaultastic?
- 16. • Pay as You Go • Self Service • No Hardware • Zero Management overhead • SLA backed warranties • Strong Data Integrity • Extreme Data Durability (99.999999999%) True SaaS
- 17. Growing rapidly at the rate of 3GB per second Hosted on AWS, leveraging core AWS services to achieve unprecedented scale, performance and reliability. Cloud Native Application
- 18. Secure Platform Strong Global Certifications, Millions of customers, SLAs, Shared Security Model, Encrypted Storage Secure Application Tamper Proof Archives, Encrypted Vault, Encrypted transmission, Role based admin, Strong Audit trails. Total Security
- 19. Works with Zimbra, Lotus Notes, Mdaemon, MS Exchange, Postfix, Office 365, G Suite and other on-premise as well as cloud email solutions Cross Platform
- 20. • Options for Bulk data import and Export using AWS Snowball • Individual users can Export data in PST or EML • Historical email data in EML or PST format can be uploaded to Vaultastic Easy Data in Easy Data out
- 21. • All mail always online, search ready • Search for any mail of any period in a few seconds Leverage all that accumulated data to drive decisions e EDiscovery
- 22. • Pay only for what you use • Unlimited storage on core plans to simplify provisioning Flexible Mixed Plans
- 23. Ediscovery in action Live uses
- 24. • Powerful Indexed search across archive mailboxes • Find any information, no matter how old, in seconds • Leverage all that accumulated data to drive decisions, gain insights • Respond to compliance requests instantly e What is Ediscovery?
- 25. • Show me all mail sent by Rohit to external domains and which contain a pdf attachment • Show me all inbound mail in April to my domain • Show me all communication between Mary and Acmecorp for the last 7 years. • Show me all mail where an attachment contains “contract” e Sample Ediscovery Queries
- 26. Analyzing quality of communication of customer facing staff Analysing and collaborating on search results using Ideolve Automated breach discovery, using stored queries with a large set of keywords Supervising communication by sales staff, by controlled group ediscovery A Wealth Management company in USA largest Mercedes Benz dealer Ediscovery in use by our customers
- 27. The Future of Email Archival “By 2019, 75% of organizations will treat archived data as an active and “nearline” data source, and not simply as a separate repository to be viewed or searched periodically, up from less than 10% today.” - Gartner
- 28. Team Productivity with SkyConnect and Ideolve
- 29. • <new infographic> • Email is part of your ID • 4 billion people use email • Most business is transacted on email • 126 messages are expected to be sent and received, on average, per business user per day, by the end of 2019 – Radicati Email is your identity
- 30. Bullet Proof Security Security Sky Connects offers bullet proof security with a Multi Layered Application and System security cover. • Authorization Control • Access Control • Password policies • Firewall • Mail Policy • Encryption Account Lockout • Best of breed Spam, Virus & Ransomware Protection • Audit trails, Activity Report • Secure Mail Relay (SMTP) • Role Based administration • Detecting & Neutralizing DDOS attacks • Spoof prevention • Tamper Proof Archival via Vaultastic
- 31. Guaranteed Performance SkyConnect offers high uptime, guaranteed and fast mail delivery with near zero false positives. • 99.9% Uptime • 99% + Spam blocking • False positive <0.0003% • Email delivery latency < 1min • 100% Virus blocking • Quarantine management • Mail trace for the domain • Zero Ransomware Data Durability of 11 9’s • AWS Cloud Native application Inbound/Outbound mail scanning • Lightning fast mail delivery • Class leading SLA with warranties • Cloud watch, Digital Eyes & Ears • Rapid recovery from breakdowns • Backups on ultra reliable AWS cloud
- 32. Coexistence for the Extended Enterprise Scenario #1 You are already using a cloud based service like Office 365 / G Suite but with limited coverage of your team and would like to extend it to cover all or most of the team without incurring high costs. Solution Extend your G Suite or Office 365 network with SkyConnect for a wider coverage for your enterprise. Gain productivity and lower your operational costs.
- 33. Simplifying & Fortifying your Email Set-up Scenario #2 You have an in-house set-up and would like to enhance it’s performance or gain the cloud advantage without having to overhaul the system. Solution Gain the cloud advantage by extending your Exchange / Lotus based email network using the co- existence support provided by SkyConnect.
- 34. Simplifying & Fortifying your Email Set-up Scenario #3 You’re looking to simplify your email setup and/or secure your email data for your existing set-up. Solution Do away with a ton of software and hardware devices with these security and archival services • ClrStream-Add Peripheral Security to your Mail setup with 99%+ Spam Blocking • Vaultastic-Most Secure Email Archiving Solution -Backup for Office 365, GoogleApps & Exchange mails on the cloud
- 35. SkyConnect - Email & Team Communications E Mail Accessible from popular chat apps on the desktop, mobile devices and via browsers. Chat Accessible from popular chat apps on the desktop, mobile devices and via browsers. Calender Accessible via popular calendar apps on desktop, mobile devices and via browser. Contacts Shared and Personal Contacts, Accessible via apps and browsers. Integration Open Standards & APIs based interface to integrate collaboration features with business apps.
- 36. SkyConnect - Distinguishing Features Assured Privacy High performance Quick Start Policy Easy Integration Easy Management Low Operational Cost Flexible Storage Option Flexible Purchas e Options No Virus No Ransomware Auto Scale Thunderbird Integration Mobility Guaranteed Delivery Access Control Low Maintenance Life Cycle Support Smart Pricing
- 37. Un-complicate Team Collaboration Using email for team collaboration creates a cluttered mailbox which severely impacts productivity
- 38. Reduce meetings & Make team collaboration more productive
- 39. Reduce mail traffic and cut time to find usable information
- 42. Build a deeper team engagement
- 43. Email security, continuity and durability solution for your MS ExchangeOffice 365, MDaemon, Postfix, PostMaster, Zimbra & other mail solutions ClrStream can protect your email servers from Spam, Virus, Ransomware and DDOS attacks. It can also provide email Continuity when the primary mail server is unavailable or down Fortify your email server setup with ClrStream
- 44. Cost effective Email Security + Email Service Continuity Reduced bandwidth consumption on primary data center Reduced Mail server load Zero hardware and software upgrade Assured 99.99% availability and 24x7 Support Can work for any mail servers including Office 365, MS Exchange, Zimbra, etc. Zero monitoring
- 45. Mail flows through SkyConnect and Trend Micro HES cloud into the on-premise mail server. Similarly, Outbound mail will be routed via the Sky Connect servers and Trend Micro HES onto the destination domain. The outgoing mail will be scanned for viruses.
- 46. Access to inbound and outbound email of the last 7 days, and the ability to reply/ forward these email, ensures that your business is operational even if your primary mail server is down
- 47. Products from Mithi Recent awards and Recognitions Core Partnerships Buy On Mithi is a Flexible, Stable, Technically sound Cloud Partner
- 48. • Vaultastic storage grows at 3GB/second • 500K business users globally trust Mithi • 2 million+ mails daily • Warranties on Spam, Virus, False +ves, Mail Latencies • Zero Ransomware or Malware reports from our customers Preferred by Leading Businesses
- 49. You Ask We Answer
Editor's Notes
- Explosive growth in storage of email and there seems to be no end in sight. Email is the de-facto tool for corporate communication. Its also a carrier for critical business information. Having a central access to all the email data also lets you find all data for contractual obligations, mandatory compliances and legal matters during internal audits. E-documents are scattered across locations including email servers, PST files on local desktops, laptops, mobile devices, backup devices and other removable media. An email archiving solution, ensures that all these email are collected and stored centrally, much before they are delivered to the user. A central access to all the information reduces internal inefficiencies of finding information across all these locations and dealing with deleted or lost emails. Besides recovering lost information, having all this email data at a single spot, allows you to do a host of high leverage analytics on the data to gain business insights, identify patterns, and learn how to optimize the business.
- E-documents are scattered across locations including email servers, PST files on local desktops, laptops, mobile devices, backup devices and other removable media. An email archiving solution, ensures that all these email are collected and stored centrally, much before they are delivered to the user. A central access to all the information reduces internal inefficiencies of finding information across all these locations and dealing with deleted or lost emails. Besides recovering lost information, having all this email data at a single spot, allows you to do a host of high leverage analytics on the data to gain business insights, identify patterns, and learn how to optimize the business. By keeping only recent mails on the live storage and moving older mails to a secondary storage, the mail service performance improves and email data management is simplified. Enterprises need to back up email data which is older and still necessary for future reference, as well as required for regulation compliance. Such email archives are indexed and have easy search to make discovery and retrieval easy. Protect your organization against all kinds of situations which cause data loss such as accidental or malicious deletion of mail, data corruption on desktops, laptops or loss of end point devices. If its a data driven economy, then the most crucial piece for business continuity is to ensure safety and security of the information. We spoke about how older methods are complex and have run their course. We are looking at simplifying the storage piece with all the heavy lifting done by the cloud player. AWS cloud offers storage in the sky with near 100% durability, which means that you never ever lose data once you write it to the cloud store. Krishnan will speak about how AWS achieves this in the latter part of the webinar. Traditionally ensuring safety of email/data required a lot of heavy lifting in terms of having a back strategy, backup tools, backup storage, processes and redundancy planning in case the backup itself is lost. Typically all this information was stored in a hierarchical form, in chronological order. Searching and finding information in these devices is next to impossible. Enter a new way of storing information on elastic, infinite storage mediums on the cloud, which are well leveraged by tools like Vaultastic, to simplify the entire strategy of having a copy of the data in a separate operational infrastructure with guaranteed durability. Once all your data, from the beginning of time is available to you, indexed and accessible in seconds, without needing to restore or locate tapes, you have ALL your information on a tap and have achieved 100x gains in productivity.
- What is your vision when it comes to data management and data mining? Our conversations with 100’s of decision makers in enterprises across industries and sizes, shows these 3 as the fundamental common outcomes required by all organisations. One the need to be ensured that, without lifting a finger, a copy of all your data is automatically ingested into a safe, secure and reliable platform Second the need to decentralise access to historical data so that end users are more productive with self service, when it comes to finding earlier data pieces and restoring them Third, having access to fast discovery tools, which can help you make meaning out of all this accumulated data.
- What are the bottlenecks and roadblocks in realising your ideal state for data management? Reliability of locally deployed infrastructure. You have to work hard and spend a lot to create a storage management infrastructure, which is dependable by design and delivers 99.99% and above uptime. In addition you have to work on planning for a disaster recovery. Elasticity of your in premise infrastructure. You have to provision extra capacity in advance to be ready for the growth. It wont grow on its own Security of your in premise infrastructure. Your efforts will start by ensuring security of your physical infrastructure, right upto the app access layers. Manageability of your infrastructure. This whole infrastructure would need regular upkeep, hygiene and 24/7 monitoring, In addition the backup will need to be backed up. Capex intensive since you have to provision compute and Storage well in advance
- Vaultastic vision was built around your vision or ideal state, where we see enterprises and businesses, rest assured that their data has been automatically ingested into an alternate immutable cloud storage, with very high durability and deep tamper resistant controls, which assures them nothing less than a 100% guarantee that their data is now safe. What next? Is only a safe backup of all the data, going to help the business improve its bottomline, topline or operations? Here is where the other part of the vision kicks in, where each and every data piece is always online and search ready to return results instantly, which in turn helps the business leverage all that accumulated wealth of information, carrying a large percentage of the organisation’s critical data. Also traditionally archival has been in the domain of compliance or IT services, which limits its use and puts pressure on the backend to respond to seek requests for historical data. By expanding the scope of usage, safely and securely to all the end users, the accumulated archived data suddenly unlocks trapped value for the business. Each user can leverage the knowledge discovery tools, to leverage trapped knowledge, intelligence and communication, to help deliver better outcomes for the business. Last but not the least, what goes in should come out as easily. We specifically focussed on tools to enable easy data out of information of any size (even if it means using physical means)
- The essence of email archiving is to ensure that a COPY of every mail sent and received by all users is stored on the archival store in the cloud. This copy should happen BEFORE the mail is delivered to the end user (in line archiving). Based on the policies applicable, different users can be given role based access to the Archive consoles
- A separate operational infra gives you an additional layer of safety since you now have a copy in another lcoation. In addition, knowing that a copy of your data is available elsewhere, you can freely trim your data on the primary mail platform to gain efficiencies. The cloud platform takes away all the heavy lifting of building a reliable and high performance infrastructure to support the archival application. The most important piece of technology here is the elastic storage, which gives immense flexibility to scale automatically on demand. There is a deliberate movement of IT workloads to the cloud and for good reason. The days of in premise are over. The cloud storage infrastructure is the most safest storage platform available today. With guaranteed uptime of the infrastructure and this extremely high durability, you are assured that once you put data on the cloud, you can forget about it. Forget means, no need to maintain or backup etc. Another big advantage that cloud has to offer is the tremendous on-demand compute necessary to process large data volumes
- Also available as a dedicated private deployment for organisations sensitive to data residency rules, and/or wanting complete control over their data.
- In essence it is the father of Search. Every mail in the archive store is indexed on the various attributes of an email from the headers and message body. Certain users in the system are given access to this tool, which allows them to run almost any combination of queries across the mailboxes of users to gain insights, and learn more about the operations.
- Virtually any combination of fields can be used to fire up a query. Ediscovery is a powerful search which supports boolean, grouping, partial matches, exact matches, date ranges, and many more. Behind this is a powerful highly scalable index which keeps track of every mail in the storage and can show the results in a few seconds, no matter how old the mail is. A cloud email solution offers an inline archive, where it stores primary and archived mailboxes in the same single environment. Thus making it more difficult to switch to another email environment or use tools offered by others – essentially leading to a vendor lock-in. Getting data IN is quite easy and builds up over time, but when you need to change your mail platform, you need to extract all the information in a short span of time, which makes it very challenging. Therefore storing archived email data in a separate platform and location, supports not just compliance and regulatory requirements, but also frees you from getting locked-in to a particular mail platform.
- Virtually any combination of fields can be used to fire up a query. Ediscovery is a powerful search which supports boolean, grouping, partial matches, exact matches, date ranges, and many more. Behind this is a powerful highly scalable index which keeps track of every mail in the storage and can show the results in a few seconds, no matter how old the mail is. A cloud email solution offers an inline archive, where it stores primary and archived mailboxes in the same single environment. Thus making it more difficult to switch to another email environment or use tools offered by others – essentially leading to a vendor lock-in. Getting data IN is quite easy and builds up over time, but when you need to change your mail platform, you need to extract all the information in a short span of time, which makes it very challenging. Therefore storing archived email data in a separate platform and location, supports not just compliance and regulatory requirements, but also frees you from getting locked-in to a particular mail platform.