Power up Digitalisation with Agile Business Communication and Data Management

In Partnership with
Power up your Business Digitalization with Agile
Business Communication and Data Management
TUE, JUNE 27 @ 12PM to 1PM IST
Sunil Uttamchandani
Co-founder and Chief Solution Architect at
Mithi
Can you scale your productivity without
a proportionate cost escalation?
Copyright Mithi Software Technologies | 2023

Some quick reminders
Welcome to a Mithi Webinar in partnership with Tikona
Please Participate in the polls
01
02 Keep asking questions as we go, via the Questions Panel
03 Do rate us and take the surveys during the webinar
04 We will be sending you the webinar recording

mithi + Tikona Better
together
Tikona has strategically partnered with mithi to bring world-
class cloud-based SaaS solutions for business agility to
customers in India.
This partnership marks a significant step forward in Tikona's
commitment to providing cutting-edge technology
solutions to our customers.
mithi’s ‘Business Agility solutions for every enterprise’ are
designed to help enterprises grow with confidence - reducing
the risks, costs and disruptions to businesses and
powering up productivity.
We are excited about the possibilities this partnership presents
and look forward to delivering exceptional value to our
customers in India.

About Mithi
100+
Man Years of Products Engineering Experience
1 Million+
Users Served
05+
Generations of Technologies
07+ products
Pioneering Products
10+
Awards
Pioneering Product Ventures
across multiple generations of
technology.
Building World-Class Software in
India for enterprises everywhere.

Business Agility tools for
Every Enterprise

Sunil Uttamchandani
Chief Solution Architect & Co-Founder at Mithi
Education & Experience
Computer Engineering
Ex-Wipro before co-founding Mithi
30+ years of experience covering Product development
Customer Service
Solution Design and Consulting
Marketing

Agenda The High Risks and Costs of Tech Debt
Drawbacks of falling back on Modernization
02
What Constitutes a Modern Digital Platform
Identifying the key features
03
Your Queries
07
04 Modernising Digital Communication & Data Management
Cut Risks, Costs, and Productivity Loss
05 Live Case Study 1: Mid-sized Consumer Bank
Improved protection against risks. 60%+ cost savings
06 Live Case Study 2: Large Diversified Group
Improved productivity. 70%+ savings on data management costs
Digitalisation the Big Opportunity
01
Challenges of the Hyper Digital World

Digitalisation offers the biggest
opportunity for Business Transformation
But what are the challenges of this Hyper Digital World?

Rapid adoption of Modern Digital
Technologies
The average enterprise
uses 1,295 cloud services.
The average employee uses
36 cloud-based services every
day.
Small businesses have
invested in SaaS options.
78%
Enterprises use cloud
services.
94%
Companies will use at least
one SaaS solution, by the
end of 2023.
99%
Businesses have a multi-
cloud strategy in place or in
the works.
92%

Poll
What solution do you use for
email communication and
data backup/archive?
(Select one)
01 Captive, Private On-premises (Exchange, etc)
03
Shared Hosting with an MSP (rediffmail, godaddy,
cpanel, rackspace, etc)
04 Cloud e.g. M365, Google Workspace
05 A Hybrid of On-Premise & Cloud
02
Captive, Private at a shared DC (Zimbra,
Exchange, etc)

The High Risks & Costs of Tech Debt
Drawbacks of falling back on the Modernization curve

Poll
Do you experience any of
these symptoms with your
email & backup solution?
(Select all that apply)
01 Downtime which disrupts business
02 Viruses, Spam, Malware, Phishing are big
concerns
03
Cannot find & recover accidentally or intentionally
deleted data
04 Slow and unreliable mail delivery
05 Difficulty complying with regulatory audits

The lack of Adaptability and Adequate Data Protection can result in…
• Poor data visibility and viability
• Difficulty in maintaining operational transparency.
• High Manual effort for routine operations.
• Poor Integrations needing customizations.
Productivity Loss
• Increasing security threats via viruses,
ransomware, DDOS attacks, phishing, etc.
• Disruption in business continuity due to system
downtime.
• Difficulty in ensuring protection against data loss
and thefts.
Growing Risks
• Increasing cost of subscription licenses.
• Unnecessary cost of paying for what you don’t need.
• High cost of maintenance, management, & monitoring.
• Unexpected cost of downtime, upgrades, & security
attacks.
Rising Costs
Productivity Loss
Time
Quantity Growing Risks
Rising Costs

Compliance Defaults
Litigations
Business Disruption
Loss Of Trust
Loss Of Reputation
Wastage
Rising Costs
Poor Customer Service
3
CyberCrime driven Financial
Fraud (WEF)
$2Tn / year
The average cost of network downtime,
highlighting the potential financial
impact of email service disruptions.
(Gartner)
$56k / min
of an average employee's
workweek is spent on
managing emails.
(McKinsey Global Institute)
28%
Cyber Attacks Target small
businesses (Fundera)
43%
Users experience Data Loss on
SaaS Apps (InfoSecurity)
40%
Lack of adequate security, performance and agility can lead to...
Severe negative Business Impact

Adaptability is Necessary to Cope with
these Challenges
Accelerating Pace of Change Creates
New Risks and Complexities
Workplace
Changes
Security &
Regulatory
Changes
Technology &
System
Changes
• Rapid Attrition & New Employees
• New communication channels
• New Workflows
• Growing Threats
• Tighter Regulations
• Need More Visibility
• New Integrations
• New (SaaS) tools
• Growing costs

What is a Modern Digital Platform?
Identifying the key features

Email systems are used in combination with business applications to automate workflows…while
data management systems are critical to minimise business related risks
Digital Communication and Data Management form
the backbone of a Digital business system
Internal Email
Communication and
Team Collaboration
External Email
Communications with
Partners and Customers
Data Protection &
Management
Business
Applications /
Digitalised
Business
Processes

The High Performance, Adaptable, Agile
platforms help you thrive even in the midst of
rapid change.
Modernizing your digital
communication & data management
with SkyConnect + Vaultastic
Gain High Levels of Dependability,
Reliability & Performance
Break out from performance bottlenecks,
downtimes and data loss.
Reduce Risks, Complexity and Costs
Reduce security risks, complexity,
unexpected & escalating costs.
Automate
Automate
communication &
data management

Poll
How do you backup/archive
your email, file and SaaS
data?
(Select all that apply)
01 Periodically download PSTs locally
02 Using an Automatic Archiving service
03
I get 30/50 GB cloud mailboxes, so I don’t need to
backup
04 We don’t backup data.

Protects Emails, Files, and SaaS data | Continuous & Proactive | Centralized and
Independent | Covers the complete data management lifecycle | Elastic & Open
Add Data Agility
Internal Email
Communication and Team
Collaboration
Business Applications
/ Digitalised Business
Processes
Data Protection &
Management

Secure, Scalable, Reliable | Flexible and Compliant | Independent and Multi-cloud
hybrid setups | Wide Integration & Automation |
Add Agile E-Mail to Drive the Business Workflows
Internal Email
Collaboration
Data Protection &
Management
Processes
External Email
Communications with

Internal Email
Collaboration
Data Protection &
Management
Processes External Email
Communications with
Secure, Scalable, Reliable | Easy integration
Automate Communication to drive Partner and
Customer engagement
Automated Email
Communication

Low Performance
Private in-Premise Set-up -
Customers often experience,
Degrading performance | Rising management load | High Data Loss Risk |
Low Dexterity & High TCO | Poor Compliance | Expensive Security
Shared Hosted Set-up
Customers Complain of,
Inadequate Data Protection | Inadequate Scalability | Poor integrations
| Poor support | Poor Compliance postures | Inadequate Security
Public and Free Use Apps
Customers often complain of
Lack of Security | Low Branding | Low Privacy | Inadequate Visibility
| Lack of Control.
Low Cost
High Cost
Low Security
Maturity
Matrix
for
Digital
Business
Communication
Reduce Risks, Optimize Cost & Improve Dexterity with SkyConnect & Vaultastic
Elevate your Digital Communication & Data Management
High Performance
High Performance
Optimised
Cost
Low
Control
SaaS on Cloud
Customers often complain of
Lack of flexibility & adaptability | High or Rising cost | Inadequate
Compliance Support
SkyConnect + Vaultastic
• Secure, Scalable, Reliable
• Adaptable, Open
• Hybrid and Independent Business Communication
• Reduce risk, optimize cost, improve dexterity

Building out a Modern Digital
Communication & Data Management
Cut Risks, Costs, and Productivity Loss.

Reduce Data-Related Risks | Comply with Data Protection Regulations | Optimize Data
Management Costs | Reduce TCO
Augment current email set-up with an information backup
& Archive solution
Suitability: Organisations of any size
Protect and activate your
email, files, and SaaS data in a
cloud-native SaaS data
archiving and management
platform.
On-premise or hosted email systems
• Lack of efficient & cost-effective
email archival.
• Lack of data protection to meet
compliance regulations & cover
data-related risks.
+

Reduce TCO | Gain Security, Reliability & Performance | Comply with Data Protection
Regulations | Gain Visibility & Agility | Cut Data-Related Risks.
Replace current email set-up
with a Modern Email Platform & Data Management Platform
Suitability: 10 – 500 user organizations
On-premise or hosted email
systems are causing disruption
• Outdated, Insecure, and
Unreliable
• Non complaint with
Regulatory Guidelines
Protect and activate your email,
files, and SaaS data in a cloud-
native SaaS data archiving and
management platform.
Cloud Business Email platform
with an in-built DR
• Secure, Flexible, & Dependable
• Wide choice of clients.
• Access via Web, Mobile or
Desktop.
+
Migrate

On-premise or hosted email
systems are causing disruption
• Outdated, Insecure, and
Unreliable
• Non complaint with
Regulatory Guidelines
Reduce TCO | Gain Security, Reliability & Performance | Comply with Regulations | Gain Agility and
Productivity | Compliance with Customer & Supplier Notification regulations | Improve Business Efficiency
Replace current Mail set-up
with a Modern Digital Communication + Data Management + Email Automation Platform
Suitability: 10 – 500 user organizations
Protect and activate your email,
files, and SaaS data in a cloud-
native SaaS data archiving and
management platform.
Cloud Business Email platform
with an in-built DR
• Secure, Flexible, & Dependable
• Wide choice of clients.
• Access via Web, Mobile or
Desktop.
+
Migrate
Integrate Automated email
communication with Business
Applications
+

Integrate Automated email
communication
Centralized, Data archive of
emails and files.
Secure Email for majority of
users (including Extended
Enterprise & Contract users)
+ +
Core Users needing
specialized functions
Integration with business
& collaboration apps
DLP & Advanced Threat
Protection
ADS integration
Problem:
Increasing costs as users
& usage grow
Reduce Subscription & Data Management Costs | No compromise on Security, Reliability,
Performance | Comply with Regulations | Gain Agility
Create Multi-Cloud Hybrids
with Email Co-Existence + Data Management + Email Automation
Suitability: 100 – 10,000+ user organizations

Live case studies
Modernisation benefits

Archived data
15 TB+
Branches
150+
Employees
1500+
Skyconnect + Vaultastic
accessed over secure VPN
Full RBI Compliance
In-built DR, Encryption, IAM,
Residency, data retention & more.
>60% Savings
More than Rs 2.3Cr saved
annually
Legal Ready
Prevented 1Cr penalty due to
Vaultastic
Challenges:
• Complying with RBI norms
• Obsolete Infra needing a frequent refresh
• High Maintenance and TCO.
Mithi Stack Popular Cloud Solutions
Year 1 Year 2 Year 3
300
200
100
0
Mid-sized Consumer Bank
Use Case - Secure & Reliable Business Email and Data Protection
Solution – High-Performance Email + On-Demand Information Archival
Outcome - Meeting RBI’s Regulatory Guidelines on Security & Compliance at Highly Optimised Cost.

Diversified Group
Use Case - Compliance and Data Resilience Goals
Solution - On-Demand Information Archival for Microsoft 365
Outcome - Highly Optimized Costs through Efficient Storage Solutions
Archived data
5 TB+
Users on M365
1500+
Microsoft 365 +
Vaultastic
9 times faster Search
Centralized, Rapid & Accurate
Ediscovery & Recovery.
>70% Savings
2.1 Cr saved annually on data
protection costs.
> 47% Storage Savings
With storage optimization
Challenges:
• Unviability of Backup on the same Infrastructure
• Need for Secure & Compliant Data Retention
• Slow, Cumbersome Discovery
Mithi Stack Popular Cloud Solutions
Year 1 Year 2 Year 3
300
200
100
0

30 %
Productivity
boost
60 TB
Storage &
counting
2.5x
Return On Investment (ROI)
>60%
Savings over earlier
methods (100K USD
Annually)
1000 + Former Employees
We needed to preserve email data of former employees with on-
demand access, at compressed costs. We also wanted to reduce
the license cost and cost of ever growing mail data, while staying
compliant as per regulatory requirements. Vaultastic helps us
achieve the above objectives, effectively.
- Head IT, Infrastructure & Operations
Adheres to the cybersecurity guidelines of industry regulators such
as RBI/SEBI/IRDAI and more. DR System Built into the system Easy
extractions of data result for sharing with compliance officers. Audit
trails of all users logged and available on request.
- Manager IT, Infrastructure & Operations
Mid-sized Indian NBFC
Use Case - Safeguards Data Assets of 1000+ Former Employees
Solution - On-Demand Information Archival
Outcome - Meeting SEBI regulation for Securing Data and Compliance at Highly Optimised cost

Business Continuity
Compliance &
De-risking
Productivity
Improvement & Cost
Optimization
…is your Email & Data Management system coping with these changes?
• Gain Reliability and Performance in
Email Communication
• Recover from Accidental Data Loss
• Recover from Cyber Attacks
• Integrate email communication with your
business apps and processes
• Back-up critical data to enable recovery
and system migration.
Protect Business Critical Data in
Secure Archival Stores
Centralize data back-up with
supervisory control and access
Manage User Roles & Lifecycle
Comply with Regulatory
Guidelines
Stay Audit ready
• Automate Email Communication
• Improve Data Accessibility and Availability
• Manage High Volume Data Back up at optimal costs
• Automate Data Operations
• Back-up data under the control of former employees

Your Queries

Two requests
Before you go
Please rate us & provide your feedback
01
02 Interested in our solutions? Please get in touch with your local Tikona
representative or write to cloud@tikona.co.in
And a Big Thank you!

• Get Started in less than an hour
• 3 easy steps to go live
• Pay as you use
Power your growth with
Agile Digital
Communication and Data
Management
Learn more
https://mithi.com
Try for Free
https://www.mithi.com/product-trials/
Schedule a demo
https://www.mithi.com/contact-us/

Bulletproof Seven-Layered Security Architecture in line with
Industry cyber security guidelines

• Robust Spam, Virus protection
• Secured at 7 layers with guarantees
on Uptime, Spam, Virus, & Malware
protection.
• Compliance with regulatory guidelines
of RBI, SEBI, IRDAI, and GDPR.
• Compliance with Data Residency.
Powered By AWS in the Local Region
• Continuous Security Update Loop
Security &
Compliance
• In-built Disaster Recovery for Rock-
solid Reliability
• Very high Durability Data Stores with
99.9999…(11 9’s)…%
• Elastic Store
• Elastic Performance with AutoScale
• High Reliability with Adaptive Routing
Reliability, Scale &
Performance
High Impact Data Management Use Cases across businesses
• Easy integration with ADS and other
directory services.
• Connectors for Multi-Cloud Hybrids
with M365, G Workspace
• Integration with Vaultastic for Data
Protection, Management &
Improved Visibility & Availability.
• Integrations with Zoom, Zapier etc.
to integrate with other Collaboration
and Business Apps
• Live Archiving of Emails from
multiple data sources such as M365,
Exchange, Zimbra Google Workspace,
and file data from Google Drive, One
Drive, and File servers.
System & Application
Integration

"This cloud solution with a robust platform & a secured
framework has helped reduce our infra costs"
-Vice President (Systems), Manufacturing Industry
“With SkyConnect hosted on cloud, its scalable, cost effective
and easy to manage”
- Manager, Corporate IT, Mahindra & Mahindra
"In last 10 years Mithi solution has delivered on their promise
of security & close to 0 downtime, it's a robust email solution"
- AVP in the Finance Industry
• Zero upfront investment in infrastructure cost
• 30% Lower TCO with Near Zero Maintenance & management
• Up to 60%+ saving with cost-efficient multi-cloud options,
data management, pay-per-use, & more.
• 99.9% Uptime
• 11 9’s Data Durability delivered by AWS
• Optimize spend and cashflow with Pay Per Use
• Zero System Maintenance
• 24X7 support
• Automatic upgrades
• Fast, Reliable, Scalable service for email notifications
(upward of 1M emails a day)
Choose Mithi with Confidence

Trusted by Leading enterprises for their critical business communication &
information management needs

Power up Digitalisation with Agile Business Communication and Data Management

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