Snow Survey Report

1. 2014 Snow
Survey Report
July 21, 2014
1

2. 2014 Snow Survey
• March 31- April 30
• N=236
• Communication
• Parking restrictions
• Snow Removal
2

3. Communication
Email is the most popular, then text
Sirens are actually #3
3
0
20
40
60
80
100
120
140
160
180
Email Text Website Sirens Signage Social
Media
311 ECTV Snow
Hotline
Phone
call
Preferred Notification Method

4. Communication
4
Yes
88%
No
7%
n/a
5%
Are you satisfied with
email regarding snow
parking?
yes
77%
no
23%
Are you satisfied with
the emergency siren
parking alerts?
yes
78%
no
5%
n/a
17%
Are you satisfied with
website alerts?

5. Communication
Text alerts were the #2 most
preferred notification method,
but 53% of respondents
aren’t receiving them.
Proposed solution:
Add text alert sign-up to
wheel tax & residential
parking renewal
5
yes
42%
no
5%
n/a
53%
Are you satisfied with text
message alerts?

6. Sirens
6
Yes
78%
No
22%
Should sirens be used
for Snow Route Parking
Ban?
Yes
67%
No
33%
Should sirens be used
for Snow Emergency
even-odd parking
restrictions?

7. Snow Removal
7
Yes
81%
No
19%
Satisfied with snow
removal on primary
streets?
Yes
56%
No
44%
Satisfied with snow
removal on residential
streets?

8. Snow Removal
8
0
5
10
15
20
25
30
35
frequencyofcomplaints
General Snow Complaints & Concerns

9. Changes for
2015
9
• Possible seasonal parking
restrictions or special postings on
specific narrow streets
• Widen narrow streets during
scheduled Capital improvement
work
• Pilot safe routes to schools
sidewalk plowing (Oakton, Chute,
Dawes, Kingsley and Haven
Schools)

10. Changes for
2015
10
• Automatic enrollment in email
and text notifications through
wheel tax & residential parking
renewal forms
• Increased outreach to businesses
& off-campus NU students
• Snow Awareness public
information campaign reminding
residents of parking rules and
sidewalk shoveling responsibility