1. Ciara J Smith
7020 Corbitt Avenue
University City, Missouri 63130
314-602-6827
Cjsmith0718@gmail.com
OBJECTIVE: I want to provide exemplary service to all within my community. I want to work with your
company to help provide these services to them, and uphold quality work established within your
company’s mission and vision.
JOB EXPERIENCE:
Easterseals Midwest October 2012-December 2014 Saint Louis ,MO
Community Living Manager June 2013- December 2014
 Responsible for oversight and quality of programming, medical care, behavior development, and
overall care and services for our clients. May work directly with clients and may encounter risky or
aggressive behavior.
 Responsible for writing and developing ISP and other data-based plans for all clients in the home.
Provides support to Community Living Supervisors and Instructors to ensure effective staff training
in the implementations of all behavior development and program plans.
 Responsible for reporting community events and supporting staff in following proper procedures
in regards to these events.
 Supervises and trains on plan implementation and positive behavior supports. Ensures active
programming at all homes.
 Supports Community Living Supervisors and Instructors in training of new hires at clients’ homes.
 Provides coaching and training on plans.
 Works to trend and seek resolution to medication errors, reportable events, and other indicators
of quality service delivery. Attends all plan meetings and provides input into plan development .
Ensures development of data tracking systems and methodologies.
 Maintains knowledge and skill in the field of developmental disabilities and autism by keeping
abreast of research, innovations, and improvements in programming.
 Communicates any change in functioning, health status, or behavior to the Community Living
Director.
 Submits regular written reports as required.
 In conjunction with Human Resources and the Community Living Supervisor, interviews and hires
staff for each home, as per authorized staffing patterns and support needs of the clients served.
 Maintains familiarity with and implements all accreditation standards as well as any and all other
requirements mandated by the contracting agency. Maintains client and personnel confidentiality
according to agency’s HIPAA practices.
 Supervises the maintenance of all clients’ files to ensure all requirements are met.
 Coordinates, conducts, and attends all Community Living meetings, in-services, and opportunities
for on-going education as required.
 Support Community Living Supervisors in completing performance reviews annually and as
needed.
 Ensures that follow up items from the monitoring reports are completed in a timely manner.
 Performs a monthly audit of household spending and all other client funds.
 Maintains professional relationship with guardians and family members frequently or according to
their preferences.
 Ability to plan and prioritize in order to meet deadlines.
 Assists HR Generalists with job fair recruiting
Community Living Supervisor October 2012- June 2013

2.  Working with consumers diagnosed with MRDD, Developmental Di sabilities and Autism who
may also have different levels of physical health diagnoses and/or mental illness, their families
and program staff
 Overseeing consumer medication including assisting with scheduling/attending doctor
appointments, advocate for necessary consumer care, ordering medication on a monthly basis,
and discuss all health issues with assigned Community Living Nurse at least once monthly
 Hiring, training and shadowing new employees as necessary for consumer needs
 Supervising and training direct care staff (Community Living Instructors)
 Ensuring that all staff stay up to date on trainings needed for direct care support to consumers
 Being available on-call 24 hours for staffing/consumer issues
 Scheduling staff according to staffing patterns based upon consumer needs
 Monitoring program implementation
 Writing and implementing individual support plans
 Managing consumers’ finances
 Ensuring that the home meets all accreditation standards and other regulations as required
 Maintaining professional standards
 Aiding with carrying out the important mission of supporting our consumers in participating in
their community where they live and work
 Maintaining the safety of the consumer in all environments
 Monitoring and logging progress of consumers achieving personal goals and behaviors
 Assisting consumers in developing skills necessary for functioning within their homes, jobs and
communities independently
BJC Behavioral Health
Community Support Specialist March 2011- January 2013 Saint Louis, MO
 Providing assistance and service to clients with various mental illnesses. My experience
includes the following: life skills, psychiatric care, referrals to clinics and clinicians for physical
health and transportation as needed
 Assisting in creating and reviewing person centered recovery plans for client treatment every
three months as well as an annual assessment
 Charting progress by documentation in Progress Notes and allowing client participation for better
understanding of their treatment
 Complete LOCUS assessments to establish necessary level of care
 Assisting clients with re-establishing relationships with family members and friends
 Provide referral services for the following: employment, housing, medical needs and various
resources within the community
 Specializing in clients with Borderline Personality Disorder and Co-occurring Disorders
 Currently participating in Integrated Dual Disorders Treatmetnt(IDDT) program for certification of
Certified Co-occurring Disorder Professional(CCDP)
Life Skills Foundation
Community Living Instructor March 2010-March 2011 Saint Louis, MO
 Assisting client in developing skills necessary for functioning within their homes, jobs and
communities
 Pass medicine out to clients
 Maintaining the safety of the client in all environments
 Monitoring and logging progress of client achieving personal goals and behaviors
Schnucks
Courtesy Center Clerk September 2005- April 2011 Saint Louis, MO
 Store bookkeeping
 Balancing Sales for different departments

3.  Balancing Inventory
 Balancing Lottery Sales and Inventory
 Working in Video Sales
 Maintaining register cash status
Hawthorne Children’s Psychiatric Hospital
Direct Care Aide November 2008- June 2009 aint Louis, MO
 Maintaining safety of clients
 Monitoring client behavior and progress in treatment plan
 Assisting in helping client develop coping skills
Saint Louis University
Desk Worker August 2007- January 2009 aint Louis, MO
 Watching security desk at residence halls
 Securing identity of all guests and students entering residence halls
EDUCATION:
Saint Louis University
Bachelor of Arts- Psychology May 2010 Saint Louis, MO
University City High School
High School Diploma May 2006 Saint Louis, MO
QUALIFICATIONS:
 Works well without supervision
 Proficient in Spanish with the ability to translate
 Excellent customer support service skills
 Skilled at learning new concepts quickly while working well under pressure
 Proficient in Microsoft Office including Word, Excel, Powerpoint, Outlook, Access, and
Sharepoint
 Ability to interview and train new employees and supervisors to provide necessary services
based upon company needs, guidelines, vision and mission to ensure best practices for the
consumers
 Exceeds normal engagement requirements set by employer
 Trained and proficient in various types of health care documentation
 Completes documentation early and accurately exceeding employer expectations
 Knowledge of both psychological, therapeutic and medication treatment including types or
medications for specialized disorders and drug interactions to prevent safety or health concerns
 Knowledge of functions and ability to complete documentation of government entitlement
benefits including Medicaid, Medicare, Social Security, Foodstamps, government assisted
housing and other services provided by the state Social Services department
 Over 6 years of experience working with people diagnosed with physical, mental and
developmental illnesses and disabilities
 Certified Medication Aide by the Department of Mental Health
 Certified in both Crisis Prevention Intervention, Non-Violent Crisis Intervention, Tools of Choice
and MANDT
 Completed education within Collaborative Documentation and Dialectical Behavioral
Therapy(DBT) Seminars
 Certified as a Suicide Intervention Aide
 Certified in CPR and First Aide
 I am registered in the Family Care Safety System through the Missouri Department of Health
and Senior Services
 Multiple management training through Care 24, STLCC, Easterseals Midwest