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Job Description 
Latinas y Niños Program Director 
Agency: Casa Esperanza, Inc. is an addictions and mental health treatment center located in Roxbury, MA. Our mission is to help men, women and children overcome homelessness and health disparities, recover from addiction, mental illness, and chronic disease, gain the skills they need to be self-sufficient, contributing members of society, and to repair and strengthen families torn apart by trauma and abuse. Casa Esperanza has an operating budget of $3.2 million. The Latinas y Niños Center serves bilingual/bicultural women (Spanish/English) and women who feel most comfortable in a bicultural environment including, pregnant and post-partum women, women with children up to the age of 10, and single women. The program offers women an opportunity to learn about their addiction through a phased approach to treatment that is designed to build independence, strengthen resiliency and prevent relapse. 
Job summary statement: The role of the Latinas y Niños Program Director is to oversee and manage all aspects of the Latinas y Niños residential treatment program in compliance with the requirements of the Department of Public Health’s Bureau of Substance Abuse Services licensing standards and with specific regard to the unique needs of women in recovery and their children. Bilingual (Spanish and English) Required. 
Job Responsibilities: 
Client Care 
 Management of the day-to-day operation of the program including coordinating intake/admission and ensuring group interventions are facilitated. 
 Implementation of evidence-based services including specialized services for pregnant and post-partum women, women with children and single women 
 Work closely with clinical team to ensure client-centered individualized treatment and service plans are completed according to DPH regulations 
 Participate in Multidisciplinary Team meetings to coordinate client care 
 Oversee ESM data collection and ensure timely reporting to DPH 
 Perform monthly client file reviews as appropriate and required by DPH/DCF 
 Implement Quality Improvement Measures and reporting 
 Respond, as needed, to client grievances and complaints 
 Ensure that staff adheres to daily program structure and schedules 
Staff Training and Professional Development 
 Provide Supervision to the Senior Treatment Coordinator, 2 Treatment Coordinators, and the House Manager Supervisor. 
 Ensure staff understanding and compliance with all DPH, DCF, OSHA and other regulations and funder requirements 
 Foster teamwork and leadership in both staff and persons served by the program 
 Provide consistent and direct performance feedback, and corrective action as needed for all program staff and interns 
 Provide guidance on career development to all program staff and interns 
 Complete required performance evaluations (3 month and annual) with input from the Clinical Supervisor as appropriate 
Administrative 
 Monitor contract utilization, performance measures and programming to meet requirements and achieve contract renewal
 Management of all required reporting and administrative functions including reports to Casa Esperanza, Inc.’s Executive Team, specifically the Deputy Director and Finance Director, DPH, DCF, licensure applications and other administrative functions as required 
 Ensure adherence to Casa Esperanza, Inc. treatment philosophy, policies and procedures 
 Facilitate program staff meetings, including case conferences to coordinate and integrate comprehensive services and ensure client treatment plans are effective and appropriate 
 Participate in Management, Clinical, Fiscal, Property Management and Continuous Quality Improvement team activities as required 
 Develop and update policies, procedures and directives in accordance with all regulatory and accreditation requirements and ensure staff training and implementation of such 
 24 Hour On Call (rotating) 
 Other duties as required 
Skills necessary for the position: 
 Experience providing survivor-centered, trauma-informed care 
 Experience with substance abuse treatment, homelessness, co-occurring disorders, domestic violence, and people living with HIV/AIDS 
 Experience delivering strengths-based treatment 
 Ability to use Motivational Counseling/Motivational Interviewing techniques 
 Familiarity with Cognitive Behavioral Therapy 
 Demonstrated capacity to make sound clinical decisions and manage crises, including assessing mental status effectively and taking appropriate steps to ensure client safety 
 Demonstrated individual and group intervention skills with women, children and families 
 Ability to use group dynamics skills to facilitate a healthy relationship between staff and clients to maintain an emotionally safe, recovery oriented, environment for clients 
 Knowledge of HIPAA, 42 CFR, and other privacy and confidentiality requirements 
 Knowledge of appropriate community resources 
 Strong and effective leadership skills 
 Strong self-reflective capability 
 Ability to work independently and lead a team 
 Strong verbal and written communication skills 
 Computer skills, minimum Microsoft Office 
 Valid Massachusetts Drivers License 
 Bilingual Spanish/English required 
 Ability to meet the physical and training requirements of the position 
Education/Training required: 
 Masters Level degree required in clinical psychology, education-counseling, psychology, social work or other related field or equivalent experience 
 Independently licensed or willing to become licensed as a counselor/therapist, preferably an LMHC, LICSW, MDPH Clinician 1 or similar license preferred. 
 All candidates should be willing to become CADAC certified (or a reasonable equivalent). 
 Minimum 2 years experience working with substance abuse treatment 
 Minimum of 1 year of management and clinical supervisory experience required 
 Minimum 1 year experience working in a residential environment, preferably with women and children 
 CPR certified required 
Who the position reports to: 
Director of Behavioral Health 
Please send your resume and cover letter to Evon Tilghman at etilghman@casaesperanza.org. For more information please visit our website at http://www.casaesperanza.org

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Casa Esperanza Inc. Program Director, Latinas y Niños Job Description

  • 1. Job Description Latinas y Niños Program Director Agency: Casa Esperanza, Inc. is an addictions and mental health treatment center located in Roxbury, MA. Our mission is to help men, women and children overcome homelessness and health disparities, recover from addiction, mental illness, and chronic disease, gain the skills they need to be self-sufficient, contributing members of society, and to repair and strengthen families torn apart by trauma and abuse. Casa Esperanza has an operating budget of $3.2 million. The Latinas y Niños Center serves bilingual/bicultural women (Spanish/English) and women who feel most comfortable in a bicultural environment including, pregnant and post-partum women, women with children up to the age of 10, and single women. The program offers women an opportunity to learn about their addiction through a phased approach to treatment that is designed to build independence, strengthen resiliency and prevent relapse. Job summary statement: The role of the Latinas y Niños Program Director is to oversee and manage all aspects of the Latinas y Niños residential treatment program in compliance with the requirements of the Department of Public Health’s Bureau of Substance Abuse Services licensing standards and with specific regard to the unique needs of women in recovery and their children. Bilingual (Spanish and English) Required. Job Responsibilities: Client Care  Management of the day-to-day operation of the program including coordinating intake/admission and ensuring group interventions are facilitated.  Implementation of evidence-based services including specialized services for pregnant and post-partum women, women with children and single women  Work closely with clinical team to ensure client-centered individualized treatment and service plans are completed according to DPH regulations  Participate in Multidisciplinary Team meetings to coordinate client care  Oversee ESM data collection and ensure timely reporting to DPH  Perform monthly client file reviews as appropriate and required by DPH/DCF  Implement Quality Improvement Measures and reporting  Respond, as needed, to client grievances and complaints  Ensure that staff adheres to daily program structure and schedules Staff Training and Professional Development  Provide Supervision to the Senior Treatment Coordinator, 2 Treatment Coordinators, and the House Manager Supervisor.  Ensure staff understanding and compliance with all DPH, DCF, OSHA and other regulations and funder requirements  Foster teamwork and leadership in both staff and persons served by the program  Provide consistent and direct performance feedback, and corrective action as needed for all program staff and interns  Provide guidance on career development to all program staff and interns  Complete required performance evaluations (3 month and annual) with input from the Clinical Supervisor as appropriate Administrative  Monitor contract utilization, performance measures and programming to meet requirements and achieve contract renewal
  • 2.  Management of all required reporting and administrative functions including reports to Casa Esperanza, Inc.’s Executive Team, specifically the Deputy Director and Finance Director, DPH, DCF, licensure applications and other administrative functions as required  Ensure adherence to Casa Esperanza, Inc. treatment philosophy, policies and procedures  Facilitate program staff meetings, including case conferences to coordinate and integrate comprehensive services and ensure client treatment plans are effective and appropriate  Participate in Management, Clinical, Fiscal, Property Management and Continuous Quality Improvement team activities as required  Develop and update policies, procedures and directives in accordance with all regulatory and accreditation requirements and ensure staff training and implementation of such  24 Hour On Call (rotating)  Other duties as required Skills necessary for the position:  Experience providing survivor-centered, trauma-informed care  Experience with substance abuse treatment, homelessness, co-occurring disorders, domestic violence, and people living with HIV/AIDS  Experience delivering strengths-based treatment  Ability to use Motivational Counseling/Motivational Interviewing techniques  Familiarity with Cognitive Behavioral Therapy  Demonstrated capacity to make sound clinical decisions and manage crises, including assessing mental status effectively and taking appropriate steps to ensure client safety  Demonstrated individual and group intervention skills with women, children and families  Ability to use group dynamics skills to facilitate a healthy relationship between staff and clients to maintain an emotionally safe, recovery oriented, environment for clients  Knowledge of HIPAA, 42 CFR, and other privacy and confidentiality requirements  Knowledge of appropriate community resources  Strong and effective leadership skills  Strong self-reflective capability  Ability to work independently and lead a team  Strong verbal and written communication skills  Computer skills, minimum Microsoft Office  Valid Massachusetts Drivers License  Bilingual Spanish/English required  Ability to meet the physical and training requirements of the position Education/Training required:  Masters Level degree required in clinical psychology, education-counseling, psychology, social work or other related field or equivalent experience  Independently licensed or willing to become licensed as a counselor/therapist, preferably an LMHC, LICSW, MDPH Clinician 1 or similar license preferred.  All candidates should be willing to become CADAC certified (or a reasonable equivalent).  Minimum 2 years experience working with substance abuse treatment  Minimum of 1 year of management and clinical supervisory experience required  Minimum 1 year experience working in a residential environment, preferably with women and children  CPR certified required Who the position reports to: Director of Behavioral Health Please send your resume and cover letter to Evon Tilghman at etilghman@casaesperanza.org. For more information please visit our website at http://www.casaesperanza.org