CLC Members Seminar 10 July 2014 - Building foundations for your learning strategy LOverton
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Expectations of technology enabled learning are rocketing in the sector as we look to deliver more value and engage more learners then ever before. But experience has shown that success comes when we build on firm foundations. Getting the basics right helps us to establish foundations for future success.
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CLC Members Seminar 10 July 2014 - Building foundations for your learning strategy LOverton
- 1. LauraOverton www.towardsmaturity.org/2014benchmark BACK TO BASICS- HOW TO DEVELOP STRONG FOUNDATIONS FOR YOUR L&D STRATEGY Laura Overton laura@towardsmaturity.org 10th July 2014
- 2. LauraOverton www.towardsmaturity.org/2014benchmark How many have got an L&D strategy? A learning strategy is required to identify and develop the critical people skills and resources to help establish alignment with business priorities. Jay Cross http://www.jaycross.com/samples/2%20IBM%20learning_strategy.pdf
- 3. LauraOverton www.towardsmaturity.org/2014benchmark Learning Strategy Check list What are your goals and vision? What workforce capabilites are needed? What are your underpinning technology plans? How will you get there? What impact will you make? What barriers will you need to overcome?
- 4. LauraOverton www.towardsmaturity.org/2014benchmark Using an evidence based approach How do we establish foundations for an effective learning strategy?
- 5. LauraOverton www.towardsmaturity.org/2014benchmark BENCHMARKING = EVIDENCE BASED LEARNING Benchmarking is the process of comparing key performance indicators for one organisation with the indicators of others who are considered to represent the industry standard or best practice for that field.
- 6. LauraOverton www.towardsmaturity.org/2014benchmark Characteristics of toplearning companies create the foundations for a mature technology enabled strategy
- 7. LauraOverton www.towardsmaturity.org/2014benchmark 0% 20% 40% 60% 80% Learnersputwhat they learn into practice quickly Learnersrecommende-learningto colleagues to improvejob performance Wehave noticed positive changesin staff behaviour Managersagreethat e-learning delivers additional business benefit Bottomquartile Sampleaverage Toplearning companies By understanding and responding specifically to learner needs , top learning companies are also reporting more engagement than average - across the board. What are they doing differently? The foundations deliver success
- 8. LauraOverton www.towardsmaturity.org/2014benchmark Benchmarking in the CLC delivers results! • CLC Members who benchmark are actively building these foundations compared to others in the charity sector , CLC members are: – Twice as likely to report that they have noticed changes in staff behaviour and that learners put what they learn into practice quickly – Almost twice as likely to agree that their managers agree that e-learning delivers additional business benefit – Twice as likely to agree that their ability to change products or processes has improved • They report: – 42% reduction in cost vs. 21% non members – 36% reduction in delivery time vs. 23% non members – 28% improvement in organisational productivity vs. 10 % non members – 41% increase in the proportion of staff on learning by 41% vs. 17% non members
- 9. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Activities that help align implementation with both business and individual needs: Strategy aligned with business need Learning relevant to required business need
- 10. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Learner Context Activities that provide learners with options that support their: Choice – time, place, approach Motivation – aspirations and work-life balance
- 11. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Activities that help L&D to understand and address issues outside of their immediate control: Technical infrastructure & relationships Managerial support and culture Integrated with talent
- 12. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Activities that build the skills of L&D professionals: General awareness Designing learning Transferring learning Supporting performance Facilitating collaboration
- 13. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Ensuring Engagement Marketing and communications activities that address stakeholder requirements: Managing change Learners Managers L&D staff
- 14. LauraOverton www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Ensuring Engagement Demonstrating Value Activities that highlight business impact: Gathering feedback Measurement Communicating success
- 15. LauraOverton www.towardsmaturity.org/2014benchmark Foundation for future success Where are you weak and where are you strong?
- 17. LauraOverton www.towardsmaturity.org/2014benchmark #GetTheEdge14 A framework for progress Find out more about the TM Model - www.towardsmaturity.org/static/growing-maturity/
- 18. LauraOverton www.towardsmaturity.org/2014benchmark It made us us stop and reflect on what we are planning to focus our energies on Step 1
- 19. LauraOverton www.towardsmaturity.org/2014benchmark Review will take you through What are your goals and vision? What workforce capabilites are needed? What are your underpinning technology plans? How will you get there? What impact will you make? What barriers will you need to overcome? 84% in the 2014 Towards Maturity Benchmark found the review provided food for thought!
- 21. LauraOverton www.towardsmaturity.org/2014benchmark Complete benchmark by 31st July to receive free report by mid September Personalised feedback Performance benchmarks Take up Benchmarks Open up new discussions with stakeholders
- 22. LauraOverton www.towardsmaturity.org/2014benchmark Good practice Benchmarks Performance benchmarks Performance Dashboard Fast track to success!
- 25. LauraOverton www.towardsmaturity.org/2014benchmark YOUR NEXT STEPS? Invite your customers Free resources’ Follow the conversation on Twitter: #GetTheEdge2014 November Masterclass and event