Building foundations for your learning strategy - An introduction to benchmarking August 2014
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Benchmarking Benefits Business Align your learning to business and business to learning
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Building foundations for your learning strategy - An introduction to benchmarking August 2014
- 1. towardsmaturity www.towardsmaturity.org/2014benchmark BACK TO BASICS - HOW TO DEVELOP STRONG FOUNDATIONS FOR YOUR L&D STRATEGY Marnie Threapleton marnie@towardsmaturity.org August 2014
- 2. towardsmaturity www.towardsmaturity.org/2014benchmark Hot Topics: The Modern L&D Strategy Social Mobile Designing to engage MOOCs Alignment Great advice Performance 70:20:10 Gamification Technology
- 3. towardsmaturity www.towardsmaturity.org/2014benchmark How many have got an L&D strategy? A learning strategy is required to identify and develop the critical people skills and resources to help establish alignment with business priorities. Jay Cross http://www.jaycross.com/samples/2%20IBM%20learning_strategy.pdf
- 4. towardsmaturity www.towardsmaturity.org/2014benchmark Learning Strategy Check list What are your goals and vision? What workforce capabilites are needed? What are your underpinning technology plans? How will you get there? What impact will you make? What barriers will you need to overcome?
- 5. towardsmaturity www.towardsmaturity.org/2014benchmark Use an evidence based approach How do we establish foundations for an effective learning strategy?
- 6. towardsmaturity www.towardsmaturity.org/2014benchmark An evidence based approach to learning
- 7. towardsmaturity www.towardsmaturity.org/2014benchmark BENCHMARKING = EVIDENCE BASED LEARNING Benchmarking is the process of comparing key performance indicators for one organisation with the indicators of others who are considered to represent the industry standard or best practice for that field.
- 9. towardsmaturity www.towardsmaturity.org/2014benchmark Characteristics of top learning companies create foundations for a mature technology enabled strategy
- 10. towardsmaturity www.towardsmaturity.org/2014benchmark Adding Value 14% Productivity 19% Staff engagement 9% attrition rates + Improving efficiency 12% Time to competency 22% learning delivery time 17% Training Cost - Using evidence to build the business case
- 11. towardsmaturity www.towardsmaturity.org/2014benchmark 0% 20% 40% 60% 80% Learnersputwhat they learn into practice quickly Learnersrecommende-learningto colleagues to improvejob performance Wehave noticed positive changesin staff behaviour Managersagreethat e-learning delivers additional business benefit Bottomquartile Sampleaverage Toplearning companies By understanding and responding specifically to learner needs, top learning companies are also reporting more engagement than average across the board. What are they doing differently? The foundations deliver success
- 12. towardsmaturity www.towardsmaturity.org/2014benchmark “It made us stop and reflect on what we are planning to focus our energies on” 3-Step Process
- 13. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Activities that help align implementation with both business and individual needs: Strategy aligned with business need Learning relevant to required business need
- 14. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Learner Context Activities that provide learners with options that support their: Choice – time, place, approach Motivation – aspirations and work-life balance
- 15. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Activities that help L&D to understand and address issues outside of their immediate control: Technical infrastructure & relationships Managerial support and culture Integrated with talent
- 16. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Activities that build the skills of L&D professionals: General awareness Designing learning Transferring learning Supporting performance Facilitating collaboration
- 17. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Ensuring Engagement Marketing and communications activities that address stakeholder requirements: Managing change Learners Managers L&D staff
- 18. towardsmaturity www.towardsmaturity.org/2014benchmark Defining Need Learner Context Work Context Building Capability Ensuring Engagement Demonstrating Value Activities that highlight business impact: Gathering feedback Measurement Communicating success
- 19. towardsmaturity www.towardsmaturity.org/2014benchmark Foundation for future success Where are you weak and where are you strong?
- 21. towardsmaturity www.towardsmaturity.org/2014benchmark “It made us stop and reflect on what we are planning to focus our energies on” Step 1
- 22. towardsmaturity www.towardsmaturity.org/2014benchmark Review will take you through What are your goals and vision? What workforce capabilites are needed? What are your underpinning technology plans? How will you get there? What impact will you make? What barriers will you need to overcome? 84% in the 2014 Towards Maturity Benchmark found the review provided food for thought!
- 23. towardsmaturity www.towardsmaturity.org/2014benchmark Complete benchmark by 19th August to receive free report by mid September Personalised Feedback Performance Benchmarks Take up Benchmarks Open up new discussions with stakeholders
- 25. towardsmaturity www.towardsmaturity.org/2014benchmark Good Practice Benchmarks Performance Benchmarks Performance Dashboard Fast track to success!
- 27. towardsmaturity www.towardsmaturity.org/2014benchmark Do we wait for the big data or do we start by acting on the little data we already have?
- 28. towardsmaturity www.towardsmaturity.org/2014benchmark Benchmarking • Make it personal – A structured process to use evidence to prioritise individual actions • Make it connected – A structured process to prioritise actions within a dedicated network using the framework to identify strengths and weaknesses within a network – Identifying strengths and opportunities for growth within a group
- 29. towardsmaturity www.towardsmaturity.org/2014benchmark A Framework for Progress Find out more about the TM Model - www.towardsmaturity.org/static/growing-maturity/
- 30. towardsmaturity www.towardsmaturity.org/2014benchmark YOUR NEXT STEPS? www.towardsmaturity.org/sta tic/live-benchmark-trends/ Get your FREE Personalised Benchmark Report ™ if completed by 19th August Plus more FREE resources Don’t forget:Invite your peers