InnoTech Software: Contrasting Styles InnoTech Software Solution s (ISS), is medium size technology company located in the Yaletown District of Vancouver, Canada. The firm has 79 staff in total. The Software Design and Development Team (SDD) has 42 team members located on the 2nd floor of a converted warehouse space, while the User Acceptance Team (UAT) has 36 members located on the 3rd floor of the same building. Both teams work closely together developing video game software for the Microsoft X-Box and Sony PlayStation platforms. Their popular game franchise Clown-Hunt has proven popular with the gaming community. Over 17 years the firm has been able to introduce a continuous string of highly successful releases to the Franchise that has kept pace with continually evolving technologies, and the changing demands of the consumer market. The firm hopes to release its first game on the Apple App store next year, to capitalize on the lucrative gaming community that uses I-Pads and I-phones. On the surface at least, the interactions between the SDD team, and the UAT teams seem cordial. Both teams collaborate extensively on the software solutions created by InnoTech. Relationships among the Team Members The relationships amongst the UAT Developers is very good. There is a lot of joking around and banter in the office. The group is mostly a mix of young men and women between the ages of 22 and 28. They seem to mix well together and have lots in common. There are often social events after work that Ken also attends, as there are many fun eateries and pubs right near the office. The Team Leads generally fit in, but they are a bit older. There is also some resentment amongt the Team Leads that Ken is so focused on being friends with the younger team members, he seems to ignore them a bit. One of the Leads stated, I wish we had more structure around here. Us Leads are often the bad-guys with the junior staff when we have to push to get things done under significant time-pressures. Recent Developments InnoTech Although InnoTechs business metrics continue to be successful, there have been some recent decline in overall product sales, and in meeting product delivery deadlines. Emma is concerned with these trends. Although staff turnover has been increasing lately (another cause for concern), the working relationship between the two teams under her watch appears strong despite Bryan and Ken having quite different leadership styles. There appears to be some tension though between Bryan and Ken due to their contrasting leadership styles QUESTIONS: write executive summary for this case..

1. InnoTech Software: Contrasting Styles InnoTech Software
Solution
s (ISS), is medium size technology company located in the Yaletown District of Vancouver,
Canada. The firm has 79 staff in total. The Software Design and Development Team (SDD) has
42 team members located on the 2nd floor of a converted warehouse space, while the User
Acceptance Team (UAT) has 36 members located on the 3rd floor of the same building. Both
teams work closely together developing video game software for the Microsoft X-Box and Sony
PlayStation platforms. Their popular game franchise Clown-Hunt has proven popular with the
gaming community. Over 17 years the firm has been able to introduce a continuous string of
highly successful releases to the Franchise that has kept pace with continually evolving
technologies, and the changing demands of the consumer market. The firm hopes to release its
first game on the Apple App store next year, to capitalize on the lucrative gaming community
that uses I-Pads and I-phones. On the surface at least, the interactions between the SDD team,
and the UAT teams seem cordial. Both teams collaborate extensively on the software solutions
created by InnoTech. Relationships among the Team Members The relationships amongst the
UAT Developers is very good. There is a lot of joking around and banter in the office. The group
is mostly a mix of young men and women between the ages of 22 and 28. They seem to mix well
together and have lots in common. There are often social events after work that Ken also attends,
as there are many fun eateries and pubs right near the office. The Team Leads generally fit in,
but they are a bit older. There is also some resentment amongt the Team Leads that Ken is so
focused on being friends with the younger team members, he seems to ignore them a bit. One of
the Leads stated, I wish we had more structure around here. Us Leads are often the bad-guys
with the junior staff when we have to push to get things done under significant time-pressures.
Recent Developments InnoTech Although InnoTechs business metrics continue to be successful,
there have been some recent decline in overall product sales, and in meeting product delivery
deadlines. Emma is concerned with these trends. Although staff turnover has been increasing
lately (another cause for concern), the working relationship between the two teams under her
watch appears strong despite Bryan and Ken having quite different leadership styles. There
appears to be some tension though between Bryan and Ken due to their contrasting leadership
styles QUESTIONS: write executive summary for this case.