Presented at the Orange County Public Library in Hillsborough, NC on 5/5/12

1. LIBRARY
EBOOK
FRICTION
CHAD HAEFELE
EMERGING TECHNOLOGIES LIBRARIAN, UNC CHAPEL HILL
CHAEFELE@EMAIL.UNC.EDU

2. NY TIMES ARTICLE

3. “FRICTION”
• “We want to insure that customers who have typically
been book buyers do not migrate their purchasing into
borrowing as accessibility to our books becomes
frictionless.” –Alison Lazarus, Pres. Of Sales, Macmillan
• “Some publishers like the idea of in-library lending of
ebooks as a way to recreate the “friction” of a print
transaction: The patron has to physically go to the
library.”
http://bit.ly/zmVVxt

4. WHY ARE LIBRARIES DIFFERENT?

5. DRM

7. WHAT’S LEFT?

8. OVERDRIVE’S PUBLISHER DEALS

9. PENGUIN
• Used to sell ebooks to libraries, but not anymore
• Old purchased titles maintained, but no direct download to
devices

10. HARPERCOLLINS
• A library ebook can only be checked out 26 times

11. RANDOM HOUSE
• Library ebooks cost more
• Average of 35% more
• Sometimes 300% more

12. HACHETTE, SIMON & SCHUSTER,
AND MACMILLAN

13. bit.ly/noebooks

14. TECHNOLOGICAL RESTRICTIONS

15. CATALOG

16. RIGHT OF FIRST SALE

17. INFLEXIBLE LOAN OPTIONS

18. Comic here
http://bit.ly/d5r2Dg

19. cHaefele@email.unc.edu