Wk 10 follow policies...

Recap Week 9 12/09/2013
ETHICAL DILEMMASETHICAL DILEMMAS
ETHICAL DECISION MAKINGETHICAL DECISION MAKING (cont)(cont)
UNETHIICAL CONDUCTUNETHIICAL CONDUCT

 There will be times when there is a situation that
requires a difficult choice and thee may be a
conflict between core values
 These are referred to as Ethical Dilemmas
For example:
 A parent has asked you to provide phone
numbers of other clients in the service because
they would like to organise a social gathering
 In this situation you know the parent is new to
the area and is genuine in their request.
However if you gave out the phone numbers, you
would be breaching other client’s confidentiality

 A solution could be for the parent to put up a
sign about the social gathering on the notice
board or you could ask permission from clients if
they would like to give out their phone number
 Determining what to do in difficult situations
may involve balancing the needs of various
parties
 It may mean questioning what is appropriate and
inappropriate behaviour
 In difficult situations we also need to think about
all the possible consequences or outcomes of our
decisions
 You should always consult with your supervisor
before making a decision on what to do

 You may be faced with similar situations to these
in any child care centre
 It is important to think about what is the right
thing to do before you have to make a decision.
 Ethical decision making is not clear cut.
Sometimes it may be about “following the rules”
but often we have to decide what will have the
best outcome for most of the people involved
 You may need to consider how the relationships
of those involved will be affected

 A Code of Ethics will not necessarily provide you
with a solution, but it can guide your decision
making.
 Don’t rush into a decision – be reflective
 Wherever possible consult with a supervisor

 You need to consider what may happen if this
unethical conduct continues
 A vulnerable person inadvertently may be put at
risk
 In this circumstance you must act and make a
report
 It is important that unethical behaviour is
reported
 You may need to decide whether to challenge
the person directly or report the incident to
management
 The centre will have a policy/procedure for you
to follow
 Refer to the relevant Code of Ethics
UNETHICALUNETHICAL CONDUCTCONDUCT

• ETHICAL BOUNDARIESETHICAL BOUNDARIES
• SEEKING HELP ANDSEEKING HELP AND
EXPRESSING CONCERNSEXPRESSING CONCERNS
• FEEDBACK –FEEDBACK –
CONSTRUCTIVE VSCONSTRUCTIVE VS
DESTRUCTIVEDESTRUCTIVE
• THE FEEDBACKTHE FEEDBACK
SANDWICHSANDWICH
Week 10 19/09/2013

Lets look at some more ethical dilemmas following
on from our discussions last week
Students to complete Activity 1 (2.3) Pp 42/43
UNETHICALUNETHICAL CONDUCTCONDUCT

 As well as being able to spot potentially
unethical behaviour in other people, you need to
be aware of your own values and how you would
solve ethical dilemmas.
 One of these areas is about the boundaries you
set as a worker with the clients and families you
work with.
 In the CSI it is important to establish a
relationship with clients and often the significant
people in their lives.
ETHICAL BOUNDARIESETHICAL BOUNDARIES

 How far, however, should this relationship go?
 What questions should you ask yourself when
establishing the boundaries?
 How do you stay friendly and approachable with
your clients, but remain professional?
 Sometimes – it can be helpful to think of those
people you had professional relationships with in
the past i.e. teachers etc Did you invite them to
any celebrations in your home?
 Boundaries are about the limits in the relationship.

 Lets look at some more ethical dilemmas
following on from our discussions last week....Pp
44/45 Training package – Boundaries exercise (verbal discussions directly from
Activity 2 (2.4)

 When faced with an ethical dilemma – what do
you do?
SEEKING HELP ANDSEEKING HELP AND

 Initially your service polices/procedures, code of
ethics and regulations are a first choice to guide
you when decisions need to be made.
 Your co-workers or supervisor are also useful to
consult because they are familiar to you and in
your work domain.

 However, sometimes dilemmas need to involve
outside agencies.
 ACTIVITY 3 WORKING IN PAIRS – THINK OF AN
ETHICAL DILEMMA WHERE THIS WOULD BE THE
CASE.

 Examples could be -
 A case of child abuse (involving a family)
 A case of child abuse (involving a staff member)
 Concern regarding a supervisors behaviour
 Concern regarding a co-workers behaviour
 An issue involving a neighbour in the street
 An issue involving a business connected with the
service

 Appropriate people to talk to are usually those
who are one level up from the person causing
concern.
 External bodies are also there to assist you i.e.
 - The Department of Education and Communities
(Directorate of Early Childhood Education)
 - The Department of Community Services
 - Anti-discrimination Board
 - ACECQA

 You also have to right and responsibilities to
express concerns, or difficulties, when carrying
out your job.

This could be for a variety of situations...
1. A particular policy or procedure is causing
problems;
2. You do not have enough resources or time to
complete required tasks;
3. You are having difficulty completing all the jobs
required in your job description;
4. You feel you need guidance, support or
instruction in relation to your work;
5. You have experienced or observed conflict,
discrimination or harassment in the workplace.

 Whatever the situation, there are some things to
keep in mind before approaching your supervisor:
1) Think carefully and plan what you are going to
say;
2) Choose an appropriate time and place. Make an
appointment if necessary.
3). Express concerns tactfully, be assertive and act
professionally.

ARE THERE ANYARE THERE ANY
ETHICAL SITUATIONSETHICAL SITUATIONS
THAT YOU HAVE HADTHAT YOU HAVE HAD
TO DEAL WITH –TO DEAL WITH –
EITHER IN AEITHER IN A
PROFESSIONAL ORPROFESSIONAL OR
PERSONAL CAPACITYPERSONAL CAPACITY
THAT YOU WOULDTHAT YOU WOULD
LIKE TO SHARE WITHLIKE TO SHARE WITH
THE CLASS?THE CLASS?

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