PLANT, FERTILIZE,GROW Managing Ethics During Troubled Times Ida M. Jones, J.D. Professor of Business Law Craig School of B...
Objectives <ul><li>Plant:  </li></ul><ul><ul><li>Individual reflection and group discussion on ethics and behavior </li></...
PLANT
Individual reflection on ethics and behavior <ul><li>Ethical Orientation Questionnaire [1] </li></ul><ul><li>Place a check...
Scoring <ul><li>What’s your score? C =caring; J = justice perspective </li></ul><ul><li>Do you agree or disagree with the ...
A Nation of Cheaters <ul><li>Vote: There is more cheating during financial hard times. </li></ul><ul><li>True or False </l...
Nation of Cheaters By  Kirk O. Hanson [1] <ul><li>Do you believe that we have become and will become a nation of even more...
A Nation of Cheaters <ul><li>Is cheating part of the American culture? </li></ul><ul><li>Why do people cheat? </li></ul><u...
<ul><li>Dan Ariely: Why we think it's OK to cheat and steal (sometimes) [1]   </li></ul><ul><li>[1]   http://www.youtube.c...
Break-15 minutes
 
FERTILIZE
What are ethics/morals/values? <ul><li>Set of moral principles or values  </li></ul><ul><ul><li>Distinguish right from wro...
Where do ethics come from? <ul><li>Religion </li></ul><ul><ul><li>Basic principles have some similarity, e.g. loving one’s...
<ul><li>Created by governmental entity </li></ul><ul><li>Sanctions for law violations </li></ul><ul><li>Formal process for...
How can an organization have ethics or be ethical? <ul><li>It starts at the top with managers answering: </li></ul><ul><ul...
Additional Areas Where Ethical Issues May Arise   <ul><li>Client rights </li></ul><ul><li>Confidentiality & Privacy </li><...
GROW
Evaluate Scenarios and Their Ethical Implications <ul><li>In your group, answer the questions associated with two of the f...
Resolving Ethical Dilemmas <ul><li>Identify whether it is an ethical issue:  </li></ul><ul><ul><li>Something wrong persona...
Resolving ethical issues <ul><li>Get the facts; investigate </li></ul><ul><li>Brainstorm about possible solutions </li></u...
Resolving ethical issues <ul><li>Make a decision </li></ul><ul><li>As appropriate, review the decision  </li></ul><ul><ul>...
How can I tell if I’m making an ethical decision? <ul><li>Use the “gut” test </li></ul><ul><ul><li>Stand up for fair play ...
Manage the Little Things by Examining <ul><li>&quot;Little white lies&quot; you don't (or do) tell;  </li></ul><ul><li>Jok...
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2009 Plant Ferti Grow Fresnochilddev Pres

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Overview of Ethics Presentation

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  • 2009 Plant Ferti Grow Fresnochilddev Pres

    1. 1. PLANT, FERTILIZE,GROW Managing Ethics During Troubled Times Ida M. Jones, J.D. Professor of Business Law Craig School of Business [email_address] (559) 278-2151
    2. 2. Objectives <ul><li>Plant: </li></ul><ul><ul><li>Individual reflection and group discussion on ethics and behavior </li></ul></ul><ul><ul><li>Watch a video explanation of cheating </li></ul></ul><ul><li>Fertilize: </li></ul><ul><ul><li>Examine definitions of ethics and morals </li></ul></ul><ul><ul><li>Distinguish ethics from law and discuss the intersection of law and ethics </li></ul></ul><ul><li>Grow: </li></ul><ul><ul><li>Evaluate scenarios and their ethical implications </li></ul></ul><ul><ul><li>Develop strategies to apply ethics in the workplace </li></ul></ul>
    3. 3. PLANT
    4. 4. Individual reflection on ethics and behavior <ul><li>Ethical Orientation Questionnaire [1] </li></ul><ul><li>Place a checkmark next to the answer that best represents your response. Please note there are no “right” answers, just different perspectives. </li></ul><ul><li>[1] For more, go to: http:// www.ethicsandbusiness.org/stylequiz.htm </li></ul>
    5. 5. Scoring <ul><li>What’s your score? C =caring; J = justice perspective </li></ul><ul><li>Do you agree or disagree with the score? </li></ul><ul><li>Take 5 minutes to write an explanation, using an example </li></ul><ul><li>Take 10 minutes to discuss with your table mates </li></ul>
    6. 6. A Nation of Cheaters <ul><li>Vote: There is more cheating during financial hard times. </li></ul><ul><li>True or False </li></ul>
    7. 7. Nation of Cheaters By Kirk O. Hanson [1] <ul><li>Do you believe that we have become and will become a nation of even more cheaters? Why? What examples would you give to support your position? </li></ul><ul><li>Let’s read this excerpt of an article by a philosopher-written in response to financial scandals </li></ul><ul><li>[1] http://www.scu.edu/ethics/publications/ethicalperspectives/cheating.html </li></ul>
    8. 8. A Nation of Cheaters <ul><li>Is cheating part of the American culture? </li></ul><ul><li>Why do people cheat? </li></ul><ul><ul><li>Get ahead </li></ul></ul><ul><ul><li>Laziness </li></ul></ul><ul><ul><li>Feel rushed </li></ul></ul><ul><ul><li>Don’t want to fail </li></ul></ul><ul><ul><li>Everyone else does it </li></ul></ul><ul><ul><li>System is unfair anyway </li></ul></ul>
    9. 9. <ul><li>Dan Ariely: Why we think it's OK to cheat and steal (sometimes) [1] </li></ul><ul><li>[1] http://www.youtube.com/watch?v=nUdsTizSxSI (approximately 16 minutes) </li></ul>
    10. 10. Break-15 minutes
    11. 12. FERTILIZE
    12. 13. What are ethics/morals/values? <ul><li>Set of moral principles or values </li></ul><ul><ul><li>Distinguish right from wrong behavior and actions </li></ul></ul><ul><ul><li>Explain what you “should” or “ought to do” </li></ul></ul><ul><ul><li>Character plays a role in determining which set of values an individual adopts </li></ul></ul><ul><li>Based on core beliefs as a human being interacting with other people </li></ul><ul><ul><li>More than “manners” although manners can reflect one’s ethical perspective </li></ul></ul><ul><ul><li>Define the ideal standard for acceptable behavior in a society </li></ul></ul>
    13. 14. Where do ethics come from? <ul><li>Religion </li></ul><ul><ul><li>Basic principles have some similarity, e.g. loving one’s neighbor as oneself or treating others with respect </li></ul></ul><ul><ul><li>Significant differences in ceremonies, application </li></ul></ul><ul><li>Culture </li></ul><ul><li>Professional or other organization </li></ul><ul><li>Philosophical Study </li></ul><ul><ul><li>Consequences to self and/or others </li></ul></ul><ul><ul><li>Do what’s fair/just </li></ul></ul><ul><ul><li>Do one’s duty </li></ul></ul><ul><ul><li>Act in accordance with character trait, e.g. an honest person </li></ul></ul>
    14. 15. <ul><li>Created by governmental entity </li></ul><ul><li>Sanctions for law violations </li></ul><ul><li>Formal process for making changes; change may occur slowly </li></ul><ul><li>Sets minimum standards for acceptable conduct </li></ul><ul><li>Created by society; no formal process </li></ul><ul><li>No formal sanctions for violations </li></ul><ul><li>No formal process for change; change may occur slowly </li></ul><ul><li>Sets ideal standards for acceptable behavior </li></ul>Relationship of Law and Ethics Laws with ethical content; ethical rules codified into law Law Ethics
    15. 16. How can an organization have ethics or be ethical? <ul><li>It starts at the top with managers answering: </li></ul><ul><ul><li>What do we stand for? </li></ul></ul><ul><ul><li>What is our purpose? </li></ul></ul><ul><ul><li>What values do we have? </li></ul></ul><ul><ul><li>Obey the law and the spirit of the law </li></ul></ul><ul><li>Incorporate individual ethics and accountability into organization’s strategy </li></ul><ul><ul><li>Include employee development and ethics training </li></ul></ul><ul><ul><li>Incorporate ethical behavior reward into the reward system </li></ul></ul><ul><ul><li>Develop and implement a process for resolving ethical issues </li></ul></ul><ul><li>Ask the tough questions that do not have easy answers; make choices that reflect consideration of ethical considerations </li></ul>
    16. 17. Additional Areas Where Ethical Issues May Arise <ul><li>Client rights </li></ul><ul><li>Confidentiality & Privacy </li></ul><ul><li>Informed consent </li></ul><ul><li>Service delivery </li></ul><ul><li>Boundary issues & Conflicts of interest </li></ul><ul><li>Documentation </li></ul><ul><li>Defamation of character </li></ul><ul><li>Client records </li></ul><ul><li>Supervision </li></ul><ul><li>Staff development & training </li></ul><ul><li>Consultation </li></ul><ul><li>Client referral </li></ul><ul><li>Fraud </li></ul><ul><li>Termination of services & Client abandonment </li></ul><ul><li>Practitioner impairment </li></ul><ul><li>Evaluation & Research </li></ul>From: http://www.familiesinsociety.org/new/Teleconf/061101Reamer/Reamer_Nov06.ppt
    17. 18. GROW
    18. 19. Evaluate Scenarios and Their Ethical Implications <ul><li>In your group, answer the questions associated with two of the following cases. Take 20 minutes to do so. </li></ul><ul><li>Use the large paper to write down the case name and your group’s answers. When you have finished your responses post them for others to read. </li></ul><ul><li>When you have answered the questions for your group’s assigned cases </li></ul><ul><ul><li>Read the other cases </li></ul></ul><ul><ul><li>Quickly decide how you would answer those cases </li></ul></ul><ul><ul><li>Walk around and look at the answers posted by the other groups </li></ul></ul>
    19. 20. Resolving Ethical Dilemmas <ul><li>Identify whether it is an ethical issue: </li></ul><ul><ul><li>Something wrong personally, with relationships with others, or socially? Could it damage people or the community (justice) </li></ul></ul><ul><ul><li>Does it go beyond obeying the law? Does it relate to people, their dignity, rights and hopes for a better life? (caring) </li></ul></ul>
    20. 21. Resolving ethical issues <ul><li>Get the facts; investigate </li></ul><ul><li>Brainstorm about possible solutions </li></ul><ul><li>Find out what the law and organizational policy require </li></ul><ul><li>Consider consequences to key stakeholders </li></ul><ul><ul><li>Identify costs and harms of decisions; Does it benefit most? If not, why? </li></ul></ul><ul><ul><li>Identify rights and dignity issues for those affected </li></ul></ul><ul><ul><li>Is the decision just or fair? </li></ul></ul><ul><ul><li>Does it fit with the role of most human habits, values? If not, why? </li></ul></ul>
    21. 22. Resolving ethical issues <ul><li>Make a decision </li></ul><ul><li>As appropriate, review the decision </li></ul><ul><ul><li>Did it accomplish its purposes with the least possible negative consequences? </li></ul></ul><ul><ul><li>Should the decision be changed and how? </li></ul></ul><ul><ul><li>Should policy be changed to address the issue? </li></ul></ul><ul><li>For more, see: A Framework for Thinking Ethically, http://www.scu.edu/ethics/practicing/decision/framework.html </li></ul>
    22. 23. How can I tell if I’m making an ethical decision? <ul><li>Use the “gut” test </li></ul><ul><ul><li>Stand up for fair play </li></ul></ul><ul><ul><li>Encourage sanctions for those who don’t follow the rules/rewards for those who do or go beyond </li></ul></ul><ul><ul><li>Change/reduce pressures that may cause someone to act dishonestly or unethically </li></ul></ul><ul><li>Use the “newspaper” test </li></ul><ul><li>Do nothing, I’m doing fine right now </li></ul>
    23. 24. Manage the Little Things by Examining <ul><li>&quot;Little white lies&quot; you don't (or do) tell; </li></ul><ul><li>Jokes you share with others; </li></ul><ul><li>Way you treat and talk about co-workers; </li></ul><ul><li>Things you say to make a sale; </li></ul><ul><li>E-mails you write and forward to others; </li></ul><ul><li>Way you handle customer complaints (including the number of people they get passed to); </li></ul><ul><li>What you put on your billing sheets, time sheets, and expense reports; </li></ul><ul><li>Office supplies you don't (or do) take home; </li></ul><ul><li>Commitments you make and keep (or don't keep); </li></ul><ul><li>Personal business you don't (or do) conduct at work; </li></ul><ul><li>&quot;Unimportant&quot; work rules you follow (or break); </li></ul><ul><li>Things you reproduce on the copy machine; </li></ul><ul><li>Standards you set for yourself; </li></ul><ul><li>Level of quality you put into whatever you do; </li></ul><ul><li>Credit you appropriately share (or don't share) with others. </li></ul>

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