If you are looking for a hardworking, deteremined individual who will go the extra mile. I am the candidate you are looking for. I am seeking a full time position.

1. Brenda Gonzales
1430 Garden Rd.
Pearland, TX 77581
Hm: 281-485-7946
Cell: 713-419-2525
brendag1023@yahoo.com
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OBJECTIVE: Seeking a full time position to lead, coordinate, and manage client-based projects. I am organized,
committed to professionalism, work under schedules with attention to detail; have excellent written
and verbal communication skills.
EDUCATION: 2001-2004 University of Houston Houston, TX
Bachelor of Business Administration
Major: Management; Minor: Latin American Studies
Date of Graduation: August 1, 2004
1998-2001 Alvin Community College Alvin, TX
Associate of Arts – Business Administration
Date of Graduation: May 2001
EXPERIENCE: 5/2008-12/2008
J.A.M. Distributing (Temporary) Houston, TX
Customer Service Representative
• Manage orders, assist clients,
• Manage multiple phone lines
• Maintain databases,
• Coordinate product deliveries
• Follow up with clients to ensure satisfaction
8/2004-05/2008
Hertz Local Edition Houston, TX
Location Manager
• Plan, implement, and manage all aspects of the business
• Complete daily reports/ bank deposits
• Handle customer inquires, complaints, billing questions, credit adjustments, and service request
• Supervise and evaluates employee performance including training and discipline
• Provide weekly schedule/Calculate time cards
• Discovered and maintained relationships with corporate clients
• Manage accounts and maintained expense reports/P&L overview
• Meet quotas outlined by corporate levels
2/2000-12/2003
Professional Compounding Centers of America Houston, TX
Administrative Assistant/Student Coordinator
• Enrolled students up for the course/Maintained databases with student information
• Prepare financial reports/ Formulate spreadsheets/Update web page/Maintained cash flow
• Production Coordinator
• Work with over 82 colleges and 600 pharmacy students
INTERNSHIP:
5/2003-8/2003
Equal Employment Opportunity Commission Houston, TX
Intern
• Observed mediations
• Assisted in small projects
• Read cases involving charging and respondent parties
• Prepared assignment letters for mediators
SKILLS: Typing 35wpm
Excellent written and verbal communication skills
Computer Software Program Training
Microsoft Office (Access, Excel, Word, and Outlook, Power Point, Lotus Notes)
Adobe In Design and Internet/Web

2. ORGANIZATION
INVOLVEMENT:
1999-Present
Primary Biliary Cirrhosis Organization Pearland, Texas
Board of Directors, Secretary
• Assistant to President
• Take minutes at meetings
• Send out mailings to Board Members
08/02-05/04
Hispanic Business Student Association Houston, TX
• Attend meetings
• Community service Projects
10/03-05/04
Frontier Fiesta Houston, TX
Associate Director of Educational Affairs
• Prepare applications and letters for high school and UH student scholarships
• Send out applications and brochures to local high schools
• Review scholarships with board of directors and pick recipient