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Welcome to
Bloomerang Academy
Thank you for joining us!
Join the Online Audio or Dial in!
+1 669 900 6833
Ask questions
Diana Otero
Diana Otero is the Product Marketing Manager
at Bloomerang. She served on the board of the
Nantahala Hiking Club, one of the 31 trail
maintaining clubs of the Appalachian Trail
Conservancy, an organization driven and
powered by volunteers.
Manager, Product Marketing
Bloomerang Automations:
Zapier 201
Jessie Gilchrist
Manager, CRM Services and Senior Consultant
www.SidekickSolutionsLLC.com
info@sidekicksolutionsllc.com
Exploring Bloomerang
Automations
Available in
Bloomerang Academy!
Learn about common
automation
opportunities for
nonprofits.
Zapier 101
Available in
Bloomerang Academy!
Learn how to use
Bloomerang triggers,
actions, and search in
Zapier.
Zapier Ask Me Anything
Upcoming - 8/24
Have a question about
Zapier integrations?
Submit your question
and get a response from
a Zapier and
Bloomerang integrations
expert.
Zapier webinar series
Join us to learn more!
Agenda
1.
2.
3.
4.
Zapier intro
When to pursue Zapier integrations
Integration challenges and solutions
Getting started with Zapier
Did you attend (or watch) the Exploring
Bloomerang Automations and/or
Zapier 101 webinar?
What is Zapier?
Automation software
Why pursue Zapier integrations?
● No native integration exists
● Native integration does not align with organization’s use case
● High level of customization required
● Desired functionality is not provided in native integration
● Multi-app automations
How can I make sure the donation,
interaction, or task in Bloomerang is
created on the correct Constituent’s
timeline?
Dynamic Mapping
Dynamic mapping
Zapier Key Concept
● Hardcoded (static)
● Custom (dynamic)
Dynamic mapping
Zapier Key Concept
● Used frequently for:
○ Creating records tied to a specific constituent
○ Updating an existing record
○ Mapping one or more values from the source app to the target app
○ Following formatting, conversions, or lookups
Dynamic mapping in practice
Bloomerang + Zapier
● Map the Constituent ID from the Find/Create Constituent search to the Bloomerang
actions below:
○ Create Donation
○ Create Interaction
○ Create Task
○ Update Constituent
● Map values from source app to system or custom fields in Bloomerang
● Support mapping of multiple values to multi-select custom fields in Bloomerang
Dynamic mapping in practice
Bloomerang + Zapier
● Map the Constituent ID from the Find/Create Constituent search to the Bloomerang
actions below:
○ Create Donation
○ Create Interaction
○ Create Task
○ Update Constituent
● Map values from source app to system or custom fields in Bloomerang
● Support mapping of multiple values to multi-select custom fields in Bloomerang
I am syncing donations from a
fundraising app into Bloomerang.
How do I change the Fund, Campaign,
or Appeal coded on the donation to
align with the fundraising
effort/campaign?
Lookup Tables
Lookup tables
Zapier Key Concept
● Convert data from your source app to the corresponding value in your target app
Lookup tables
Zapier Key Concept
● Formatter by Zapier
○ Lookup returns single value
○ Provides line-item support
○ Can assign a fallback value
● Google Sheets
○ Lookup can return multiple values
○ Allows for easy edits/updating outside of the live Zap
○ Supports lookup based on two values
Lookup tables in practice
Bloomerang + Zapier
● Lookup the Bloomerang Fund, Campaign, and/or Appeal based on the…
○ Fundraising campaign (Classy, GiveWP, etc.)
○ Eventbrite event ID
○ Item purchased in an eCommerce store (Shopify or WooCommerce)
● Convert source app field values to values in a Bloomerang custom field
● Convert a Bloomerang custom field value to the corresponding value in a target
app
The record that triggers my Zap has
elements that need to be processed
differently. Can I use conditional logic
in Zapier?
Filters and Paths
Filters
Zapier Key Concept
● Set one or many conditions using AND or OR logic
● Zap will only continue if conditions are met
Zapier Key Concepts
Paths
● Branch your Zap down up to three paths
● Zap will only proceed down the path if conditions are met (like filters)
Tip: Only available in Professional plan subscriptions (or higher)
Zapier Key Concepts
Filters and paths
● Manage Zapier task usage
● Control when certain actions are performed
● Can use combination of filters and paths in a Zap
● Can nest paths within a path
Filters and paths in practice
Bloomerang + Zapier
● Filters
○ Only continue if the Bloomerang constituent has a certain custom field value
○ Only update the constituent if the Find Constituent action matched an existing account
● Paths
○ Split Zap to Find/Create Constituent in Bloomerang for:
■ Path A: Individuals
■ Path B: Organizations
Questions?
I think my source app is giving me a
date in a different time zone. How do I
make sure I’m assigning the date in
Bloomerang related to my time zone?
Date Formatting
Date formatting
Zapier Key Concepts
● Using the Formatter by Zapier app
● Add/subtract or compare dates
● Format dates
○ Change date format (ex: MM/DD/YYYY to YYYY-MM-DD)
○ Convert time zones (ex: Eastern to Pacific)
Date formatting in practice
Bloomerang + Zapier
● Format date/time field to YYYY-MM-DD
○ Preferred date format for mapping into Bloomerang
● Convert date/time from source app time zone (UTC) to your time zone (Eastern)
● Add 365 days to today’s date to generate expiration date for membership
Customers often purchase more than
one item from our eCommerce store
and we need to code the Fund,
Campaign, and/or Appeal differently
per item. How can we do this?
Line Item Support
Line item support
Zapier Key Concepts
● Subsets of individual items
● Data is presented in a collection (“array”)
● Works best when line items are supported in the trigger and action
Line item support
Zapier Key Concepts
● Zapier triggers and actions will note if line items are supported
Line item support in practice
Bloomerang + Zapier
● Split donations in Bloomerang to accounting software on single sales
receipt/invoice
● Items purchased in eCommerce order to create split transaction in Bloomerang
Questions?
Getting started
Sign up for a Zapier account
https://zapier.com/sign-up
Tip: Zapier begins with a 14-day free trial of the Professional tier functionality. Following the free trial,
your plan is converted to a Free plan until you choose to upgrade, if at all.
Connect Bloomerang to Zapier
● Go to My Apps
● Click Add Connection
● Search for and select Bloomerang
● Grant access using your Bloomerang login credentials
Resources
https://www.zapier.com/help
● Lookup Tables
● Filters
● Paths
● Modify date and time formats
● Use line items in Zaps
Exploring Bloomerang
Automations
Available in
Bloomerang Academy!
Learn about common
automation
opportunities for
nonprofits.
Zapier 101
Available in
Bloomerang Academy!
Learn how to use
Bloomerang triggers,
actions, and search in
Zapier.
Zapier Ask Me Anything
Upcoming - 8/24
Have a question about
Zapier integrations?
Submit your question
and get a response from
a Zapier and
Bloomerang integrations
expert.
Zapier webinar series
Join us to learn more!
Would you like a follow-up
about consulting services?
Zapier integration experts working exclusively with
nonprofits and public sector agencies.
www.SidekickSolutionsLLC.com
info@sidekicksolutionsllc.com
Thank you

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Bloomerang - Zapier 201 - Deck (shared).pdf

  • 2. Join the Online Audio or Dial in! +1 669 900 6833
  • 4. Diana Otero Diana Otero is the Product Marketing Manager at Bloomerang. She served on the board of the Nantahala Hiking Club, one of the 31 trail maintaining clubs of the Appalachian Trail Conservancy, an organization driven and powered by volunteers. Manager, Product Marketing
  • 6. Jessie Gilchrist Manager, CRM Services and Senior Consultant www.SidekickSolutionsLLC.com info@sidekicksolutionsllc.com
  • 7. Exploring Bloomerang Automations Available in Bloomerang Academy! Learn about common automation opportunities for nonprofits. Zapier 101 Available in Bloomerang Academy! Learn how to use Bloomerang triggers, actions, and search in Zapier. Zapier Ask Me Anything Upcoming - 8/24 Have a question about Zapier integrations? Submit your question and get a response from a Zapier and Bloomerang integrations expert. Zapier webinar series Join us to learn more!
  • 8. Agenda 1. 2. 3. 4. Zapier intro When to pursue Zapier integrations Integration challenges and solutions Getting started with Zapier
  • 9. Did you attend (or watch) the Exploring Bloomerang Automations and/or Zapier 101 webinar?
  • 11. Why pursue Zapier integrations? ● No native integration exists ● Native integration does not align with organization’s use case ● High level of customization required ● Desired functionality is not provided in native integration ● Multi-app automations
  • 12. How can I make sure the donation, interaction, or task in Bloomerang is created on the correct Constituent’s timeline?
  • 14. Dynamic mapping Zapier Key Concept ● Hardcoded (static) ● Custom (dynamic)
  • 15. Dynamic mapping Zapier Key Concept ● Used frequently for: ○ Creating records tied to a specific constituent ○ Updating an existing record ○ Mapping one or more values from the source app to the target app ○ Following formatting, conversions, or lookups
  • 16. Dynamic mapping in practice Bloomerang + Zapier ● Map the Constituent ID from the Find/Create Constituent search to the Bloomerang actions below: ○ Create Donation ○ Create Interaction ○ Create Task ○ Update Constituent ● Map values from source app to system or custom fields in Bloomerang ● Support mapping of multiple values to multi-select custom fields in Bloomerang
  • 17. Dynamic mapping in practice Bloomerang + Zapier ● Map the Constituent ID from the Find/Create Constituent search to the Bloomerang actions below: ○ Create Donation ○ Create Interaction ○ Create Task ○ Update Constituent ● Map values from source app to system or custom fields in Bloomerang ● Support mapping of multiple values to multi-select custom fields in Bloomerang
  • 18. I am syncing donations from a fundraising app into Bloomerang. How do I change the Fund, Campaign, or Appeal coded on the donation to align with the fundraising effort/campaign?
  • 20. Lookup tables Zapier Key Concept ● Convert data from your source app to the corresponding value in your target app
  • 21. Lookup tables Zapier Key Concept ● Formatter by Zapier ○ Lookup returns single value ○ Provides line-item support ○ Can assign a fallback value ● Google Sheets ○ Lookup can return multiple values ○ Allows for easy edits/updating outside of the live Zap ○ Supports lookup based on two values
  • 22. Lookup tables in practice Bloomerang + Zapier ● Lookup the Bloomerang Fund, Campaign, and/or Appeal based on the… ○ Fundraising campaign (Classy, GiveWP, etc.) ○ Eventbrite event ID ○ Item purchased in an eCommerce store (Shopify or WooCommerce) ● Convert source app field values to values in a Bloomerang custom field ● Convert a Bloomerang custom field value to the corresponding value in a target app
  • 23. The record that triggers my Zap has elements that need to be processed differently. Can I use conditional logic in Zapier?
  • 25. Filters Zapier Key Concept ● Set one or many conditions using AND or OR logic ● Zap will only continue if conditions are met
  • 26. Zapier Key Concepts Paths ● Branch your Zap down up to three paths ● Zap will only proceed down the path if conditions are met (like filters) Tip: Only available in Professional plan subscriptions (or higher)
  • 27. Zapier Key Concepts Filters and paths ● Manage Zapier task usage ● Control when certain actions are performed ● Can use combination of filters and paths in a Zap ● Can nest paths within a path
  • 28. Filters and paths in practice Bloomerang + Zapier ● Filters ○ Only continue if the Bloomerang constituent has a certain custom field value ○ Only update the constituent if the Find Constituent action matched an existing account ● Paths ○ Split Zap to Find/Create Constituent in Bloomerang for: ■ Path A: Individuals ■ Path B: Organizations
  • 30. I think my source app is giving me a date in a different time zone. How do I make sure I’m assigning the date in Bloomerang related to my time zone?
  • 32. Date formatting Zapier Key Concepts ● Using the Formatter by Zapier app ● Add/subtract or compare dates ● Format dates ○ Change date format (ex: MM/DD/YYYY to YYYY-MM-DD) ○ Convert time zones (ex: Eastern to Pacific)
  • 33. Date formatting in practice Bloomerang + Zapier ● Format date/time field to YYYY-MM-DD ○ Preferred date format for mapping into Bloomerang ● Convert date/time from source app time zone (UTC) to your time zone (Eastern) ● Add 365 days to today’s date to generate expiration date for membership
  • 34. Customers often purchase more than one item from our eCommerce store and we need to code the Fund, Campaign, and/or Appeal differently per item. How can we do this?
  • 36. Line item support Zapier Key Concepts ● Subsets of individual items ● Data is presented in a collection (“array”) ● Works best when line items are supported in the trigger and action
  • 37. Line item support Zapier Key Concepts ● Zapier triggers and actions will note if line items are supported
  • 38. Line item support in practice Bloomerang + Zapier ● Split donations in Bloomerang to accounting software on single sales receipt/invoice ● Items purchased in eCommerce order to create split transaction in Bloomerang
  • 41. Sign up for a Zapier account https://zapier.com/sign-up Tip: Zapier begins with a 14-day free trial of the Professional tier functionality. Following the free trial, your plan is converted to a Free plan until you choose to upgrade, if at all.
  • 42. Connect Bloomerang to Zapier ● Go to My Apps ● Click Add Connection ● Search for and select Bloomerang ● Grant access using your Bloomerang login credentials
  • 43. Resources https://www.zapier.com/help ● Lookup Tables ● Filters ● Paths ● Modify date and time formats ● Use line items in Zaps
  • 44. Exploring Bloomerang Automations Available in Bloomerang Academy! Learn about common automation opportunities for nonprofits. Zapier 101 Available in Bloomerang Academy! Learn how to use Bloomerang triggers, actions, and search in Zapier. Zapier Ask Me Anything Upcoming - 8/24 Have a question about Zapier integrations? Submit your question and get a response from a Zapier and Bloomerang integrations expert. Zapier webinar series Join us to learn more!
  • 45. Would you like a follow-up about consulting services?
  • 46. Zapier integration experts working exclusively with nonprofits and public sector agencies. www.SidekickSolutionsLLC.com info@sidekicksolutionsllc.com