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Welcome to
Bloomerang Academy
Please drop into the chat and tell us where you are currently
looking for volunteers for your organization.
Thank you for joining us!
Ask questions
Live Transcript
Share ideas
Housekeeping
Housekeeping
We will share the slides and recording of this session with you via
email later today.
Dial in audio access: +1 669 900 6833
Any questions we are not able to answer live or in the Q&A will
be addressed after the session via a follow-up.
If you need further assistance, please reach out to
support@bloomerang.com. Our support team is amazing!
Finding, Engaging and
Recognizing Your
Volunteers
Margie Worrell
Margie Worrell is the Curriculum Manager at
Bloomerang. She serves on the board of the
Peace Learning Center in Indianapolis, and
has worked extensively with nonprofits as
both a staff member and a lead volunteer.
Her passions include education, theatre, her
two children and her two small dogs.
Curriculum Manager
Chloe Boonstra
Chloe Boonstra is a Customer Success
Manager at Bloomerang and has spent the
last few years supporting nonprofits using
Bloomerang Volunteer. She worked at a
nonprofit organization as a Volunteer
Coordinator and loyal volunteer herself for
many years before serving nonprofits at
Bloomerang! Her passions include teaching
dance, cooking and her dog Julius.
Customer Success Manager
What will we
cover today?
● Finding volunteers
● Engaging volunteers
● Recognizing volunteers
● Demo of Bloomerang Volunteer – all of
these items in action!
● Q&A
Which statement best
describes your
volunteer management
program currently?
A little bit about
finding, engaging and
recognizing your
valuable volunteers
If you are
struggling to
get and keep
volunteers, you
are not alone.
33% of volunteer managers
reported volunteer
recruitment as their biggest
challenge in 2023.
How to Create a Volunteer Recruitment Plan: 5 Strategies
Finding Volunteers
Recruiting process–develop a plan
How to Create a Volunteer Recruitment Plan: 5 Strategies
Volunteer recruitment
& qualification
● Build a beautifully branded volunteer
sign-up page.
● Gather key information online with
custom forms.
● Collect volunteer waivers,
certification documents, and
background checks.
Volunteer scheduling
● Create schedules your way, with
multiple calendar and list views,
filters, and bulk actions.
● Match the right volunteer to the right
role and shift with Bloomerang
Volunteer’s RosterMode™.
● Empower volunteers to view and sign
up for their preferred activities and
missions.
Reason people do not volunteer or leave
volunteering
● Problem 1: “I don’t have enough information and most
volunteer roles aren’t interesting”
● Problem 2: “I don’t have enough time and volunteer
schedules are too inflexible”
● Problem 3: “No one asked me to”
Image
TAKEAWAY:
Most revolve around TIME, INFORMATION and a feeling
of being VALUED. Reasons not to volunteer vary, but
the good news is we can mitigate many of them. https://longevity.stanford.edu/three-reason
s-why-people-dont-volunteer-and-what-ca
n-be-done-about-it/
https://nonprofithub.org/hard-volunteer-ev
en-harder-find/
It’s about relationship-building!
Continue to build those relationships
you have worked hard to establish:
● Recognize your volunteers (put ideas in the
chat for how you do this!)
● Make continued volunteering easy for your
busy volunteers
● Get to know your volunteers like you do your
donors
● Ask for their feedback and try to implement
improvements
● Share ways for them to stay involved
Engaging and retaining your volunteers
Engaging mobile
management &
communications
● Using the Bloomerang Volunteer
Mobile App, view the entire master
schedule and respond to schedule
problems in an instant.
● Keep your team informed with
automated notifications and shift
reminders.
● Two-way communications to keep
volunteers connected.
Volunteer
View
Manager
View
Recognize your volunteers
Please put in the chat ways you recognize your volunteers currently.
Recognize volunteers in fun and
personalized ways
1. Leaderboards
● Understand who are the top performers
● Give high-performers recognition amongst
their peers
● Boost participation & engagement levels
● Foster friendly competition amongst
volunteers through gamification
2. Email Automations: Recognition of Achievement
● Automatically recognize volunteers when they achieve key
milestones (Total Hours Worked, Anniversary with the
Organization, etc.)
Coming on February 22nd!
How are you currently
tracking and engaging
your volunteers?
How well is that working?
Is this where you are now?
● Finding and managing volunteers
currently feels overwhelming but is also
very important to continue doing it
● Volunteers are organized through
multiple tools and it’s hard to see
everything in the same place
(or you just don’t like your current
system!)
● There are many moving parts (shifts,
volunteers and other data) to manage
your processes and little or no
automation
What do you want in a volunteer
management system?
User-friendly
and short
learning curve
Flexible tools
that fit your
needs
Two-way sync
with your
Bloomerang
CRM
The Volunteer Management Lifecycle
Recruit Qualify
Capture skills and
interests to ensure
volunteers are in the
right roles to get the
job done - use our
Rostermode engine to
match volunteers to
roles automatically
Schedule
Create schedules
your way, view them
the way you want,
and simplify
scheduling with
self-serve options to
save on time
Engage
Send personalized &
automated emails
-welcome volunteers,
communicate
throughout the signup
process, send shift
reminders and
thank-you’s
Report Steward/
Retain
Nurture volunteers
with personalized
and automated
emails to build
ongoing relationships
and keep them
coming back
Volunteers
to Donors
Sync Bloomerang
Volunteer activity
to Bloomerang
Donor - see who is
most engaged for
quick fundraising
and create “super
supporters”, those
that generously
give both time and
money
Create great volunteer experiences, automate time-consuming tasks, and maximize
volunteer donations and impact, all in one place
Find more volunteers
with branded and
customized
recruitment pages
for your website that
make it easy to apply
for opportunities
Show volunteer
impact with
easy-to-use,
end-to-end reporting
- show volunteer
activity, email
performance, and
impact of volunteer
time
Backend Benefit: Profile Data Sync (Two-way)
with Bloomerang Donor
Email
First name
Last name
Date of Birth
Mobile #
Address
Activity Timeline
Email
First name
Last name
Date of Birth
Mobile #
Address
Hours Worked
Volunteer Group
Into the database we go!
Would you like to book a demo of Bloomerang
Volunteer?
● Yes, please! (someone from Bloomerang will
reach out to you soon!)
● No, thank you. Not at this time.
Poll
Resources
Bloomerang Knowledgebase and Support Portal
Live Chat has a new look and a
new location!
Resources
Knowledgebase
Bloomerang Volunteer
View Data Synced from
Bloomerang Volunteer
Track Volunteer activity
Other resources
● 10 Ways To Find New Donors For Your
Nonprofit Organization
● The Role of Volunteering in Philanthropy
● Fundraising Planning and Climate Report
● 7 Best Practices for Effective Donor
Management
● How to Create a Volunteer Recruitment
Plan: 5 Strategies
● The Smart Nonprofit’s Guide to Volunteer
Management
● 9 Proven Volunteer Retention Strategies
for Nonprofits
● How to Host an Effective, Engaging
Volunteer Orientation
● Volunteer Engagement | Strategies for
Smart Organizations
Thank you for attending!
Visit our website to see more upcoming
Bloomerang Academy webinars!

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2_1_24 Finding, Engaging and Recognizing Your Volunteers (1).pdf

  • 1. Welcome to Bloomerang Academy Please drop into the chat and tell us where you are currently looking for volunteers for your organization. Thank you for joining us!
  • 3. Housekeeping We will share the slides and recording of this session with you via email later today. Dial in audio access: +1 669 900 6833 Any questions we are not able to answer live or in the Q&A will be addressed after the session via a follow-up. If you need further assistance, please reach out to support@bloomerang.com. Our support team is amazing!
  • 5. Margie Worrell Margie Worrell is the Curriculum Manager at Bloomerang. She serves on the board of the Peace Learning Center in Indianapolis, and has worked extensively with nonprofits as both a staff member and a lead volunteer. Her passions include education, theatre, her two children and her two small dogs. Curriculum Manager
  • 6. Chloe Boonstra Chloe Boonstra is a Customer Success Manager at Bloomerang and has spent the last few years supporting nonprofits using Bloomerang Volunteer. She worked at a nonprofit organization as a Volunteer Coordinator and loyal volunteer herself for many years before serving nonprofits at Bloomerang! Her passions include teaching dance, cooking and her dog Julius. Customer Success Manager
  • 7. What will we cover today? ● Finding volunteers ● Engaging volunteers ● Recognizing volunteers ● Demo of Bloomerang Volunteer – all of these items in action! ● Q&A
  • 8. Which statement best describes your volunteer management program currently?
  • 9. A little bit about finding, engaging and recognizing your valuable volunteers
  • 10. If you are struggling to get and keep volunteers, you are not alone. 33% of volunteer managers reported volunteer recruitment as their biggest challenge in 2023. How to Create a Volunteer Recruitment Plan: 5 Strategies Finding Volunteers
  • 11. Recruiting process–develop a plan How to Create a Volunteer Recruitment Plan: 5 Strategies
  • 12. Volunteer recruitment & qualification ● Build a beautifully branded volunteer sign-up page. ● Gather key information online with custom forms. ● Collect volunteer waivers, certification documents, and background checks.
  • 13. Volunteer scheduling ● Create schedules your way, with multiple calendar and list views, filters, and bulk actions. ● Match the right volunteer to the right role and shift with Bloomerang Volunteer’s RosterMode™. ● Empower volunteers to view and sign up for their preferred activities and missions.
  • 14. Reason people do not volunteer or leave volunteering ● Problem 1: “I don’t have enough information and most volunteer roles aren’t interesting” ● Problem 2: “I don’t have enough time and volunteer schedules are too inflexible” ● Problem 3: “No one asked me to” Image TAKEAWAY: Most revolve around TIME, INFORMATION and a feeling of being VALUED. Reasons not to volunteer vary, but the good news is we can mitigate many of them. https://longevity.stanford.edu/three-reason s-why-people-dont-volunteer-and-what-ca n-be-done-about-it/ https://nonprofithub.org/hard-volunteer-ev en-harder-find/
  • 15. It’s about relationship-building! Continue to build those relationships you have worked hard to establish: ● Recognize your volunteers (put ideas in the chat for how you do this!) ● Make continued volunteering easy for your busy volunteers ● Get to know your volunteers like you do your donors ● Ask for their feedback and try to implement improvements ● Share ways for them to stay involved Engaging and retaining your volunteers
  • 16. Engaging mobile management & communications ● Using the Bloomerang Volunteer Mobile App, view the entire master schedule and respond to schedule problems in an instant. ● Keep your team informed with automated notifications and shift reminders. ● Two-way communications to keep volunteers connected. Volunteer View Manager View
  • 17. Recognize your volunteers Please put in the chat ways you recognize your volunteers currently.
  • 18. Recognize volunteers in fun and personalized ways 1. Leaderboards ● Understand who are the top performers ● Give high-performers recognition amongst their peers ● Boost participation & engagement levels ● Foster friendly competition amongst volunteers through gamification 2. Email Automations: Recognition of Achievement ● Automatically recognize volunteers when they achieve key milestones (Total Hours Worked, Anniversary with the Organization, etc.) Coming on February 22nd!
  • 19. How are you currently tracking and engaging your volunteers? How well is that working?
  • 20. Is this where you are now? ● Finding and managing volunteers currently feels overwhelming but is also very important to continue doing it ● Volunteers are organized through multiple tools and it’s hard to see everything in the same place (or you just don’t like your current system!) ● There are many moving parts (shifts, volunteers and other data) to manage your processes and little or no automation
  • 21. What do you want in a volunteer management system? User-friendly and short learning curve Flexible tools that fit your needs Two-way sync with your Bloomerang CRM
  • 22. The Volunteer Management Lifecycle Recruit Qualify Capture skills and interests to ensure volunteers are in the right roles to get the job done - use our Rostermode engine to match volunteers to roles automatically Schedule Create schedules your way, view them the way you want, and simplify scheduling with self-serve options to save on time Engage Send personalized & automated emails -welcome volunteers, communicate throughout the signup process, send shift reminders and thank-you’s Report Steward/ Retain Nurture volunteers with personalized and automated emails to build ongoing relationships and keep them coming back Volunteers to Donors Sync Bloomerang Volunteer activity to Bloomerang Donor - see who is most engaged for quick fundraising and create “super supporters”, those that generously give both time and money Create great volunteer experiences, automate time-consuming tasks, and maximize volunteer donations and impact, all in one place Find more volunteers with branded and customized recruitment pages for your website that make it easy to apply for opportunities Show volunteer impact with easy-to-use, end-to-end reporting - show volunteer activity, email performance, and impact of volunteer time
  • 23. Backend Benefit: Profile Data Sync (Two-way) with Bloomerang Donor Email First name Last name Date of Birth Mobile # Address Activity Timeline Email First name Last name Date of Birth Mobile # Address Hours Worked Volunteer Group
  • 25. Would you like to book a demo of Bloomerang Volunteer? ● Yes, please! (someone from Bloomerang will reach out to you soon!) ● No, thank you. Not at this time. Poll
  • 27. Live Chat has a new look and a new location!
  • 28. Resources Knowledgebase Bloomerang Volunteer View Data Synced from Bloomerang Volunteer Track Volunteer activity Other resources ● 10 Ways To Find New Donors For Your Nonprofit Organization ● The Role of Volunteering in Philanthropy ● Fundraising Planning and Climate Report ● 7 Best Practices for Effective Donor Management ● How to Create a Volunteer Recruitment Plan: 5 Strategies ● The Smart Nonprofit’s Guide to Volunteer Management ● 9 Proven Volunteer Retention Strategies for Nonprofits ● How to Host an Effective, Engaging Volunteer Orientation ● Volunteer Engagement | Strategies for Smart Organizations
  • 29. Thank you for attending! Visit our website to see more upcoming Bloomerang Academy webinars!