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UP NEXT: 6 Steps to Building the
Ultimate Integrated Marketing Framework
with Productboard
Sheridan Gaenger
Vice President of
Revenue Marketing
Productboard
6 Steps to Building the Ultimate
Integrated Marketing Framework with
Productboard
Sheridan Gaenger
Vice President of
Revenue Marketing
Productboard
“Can we run a campaign on x… y… z… a… b… c…”
And everyone has an idea and an
opinion!
CFO
CRO CS
CEO
EPD
My
Dad?
Who do you listen to?
Who kicks the thing off?
So where do you start?
How do we measure what works?
How do we measure what doesn’t?
What method of communication is best?
Breathe
6 Steps to Building the
Ultimate Integrated Marketing
Framework
Step 1: Understand Your GTM and Attribution Model
Step 6: Activate and Measure Your Campaigns
Step 5: Plan Your Campaign Content X Funnel Stage
Step 4: Develop Your Campaign Themes
Step2: Hire the Right Team
Step 3: Build Your Messaging and Personas Maps
Bonus content! The 7th Step!
Sales-Led Product-Led
Enterprise
Small Business
Step 1
Alignment: Understand Your GTM Motion
First Touch The Fat Middle
Multi-Touch Attribution
Last Touch
Step 1
Alignment: Agree on Attribution Model
Which is why you need MULTI –
but align and start with FIRST and LAST
Product
Marketing
Content
VP
or CMO
Demand
Gen
Revenue
Ops
Analytics
Contractors
Brand
Creative
SEO
Digital Field
Step 2
Hire the Right Team ($0 - $10M)
PMM 1
PMM 2 Content
Customer
Case
Studies
VP
or CMO
Demand
Gen
Brand/
Creative
Director
Field
Marketing
Regional
Manager 1
Regional
Manager 2
Coordina-
tor
Comms
Internal AR / PR
Website
Engineer
Digital
Coordina-
tor
Campaign
Manager 1
ABM Growth
Step 2
Hire the Right Team ($10 - $50M)
Customer
Marketing
Designer 1
Designer 2
Problem
Promise
Difference
Theme
Platform
Benefits
Icing
Chartio JOIN teams ON data
Connect, Explore, Visualize, Collaborate
Speed and Flexibility | Visually Beautiful | Make it your own| Bring teams together
Empower an entire organization to work with data
Too much data, disparate
teams, outdated data process
Step 3
Positioning: Define Your Messaging House
Hemisphere
Data Focused Collaboration to help
teams work more effectively, using data
as the center of decision making
The right data, to the right people,
to make effective team decisions
We empower Data Analysts with an Agile Analytics approach
Step 3
Positioning: The Problem and Solution Statement
We the Data Analyst are tasked with
getting answer for our business units.
Business stakeholders want data in fast
and don’t have time to learn.
We want something new, the next cool thing
and innovative and iterative.
Chartio’s democratizes the data with Agile Analytics.
Speed and Flexibility. Visually Beautiful.
Make it your own. Bring teams together.
Chartio enables teams to close the data workflow gap
with Data Focused Collaboration.
The Problem The Solution
Difference
Platform
Benefits
Step 3
Positioning: Messaging Framework
Company Mission JOIN Teams ON data
Problem statement Organizations have become more team oriented, and real-time collaboration a key to make fast decisions. However, in the data analytics
world, it’s still often just a siloed work environment, and there is a workflow problem between the data analysts and the business
stakeholders. Data is not understood and decisions are not made fast enough.
Corporate Narrative Chartio takes a collaborative approach to data. We eliminate the siloed work environment with a real-time, collaborative analytics
platform. We bring teams and data together to answer problems.
One-line differentiator Chartio is the only platform that brings together teams and data leveraging an Agile Analytics approach. With a Data Focused
Collaboration platform, teams can Connect, Explore, Visualize and Collaborate to data needed to get answers.
Competition Tableau, Looker, Mode
Segment Narrative Individual Contributor
(Educate)
Data Scientist, Data Analyst
Champion (Support)
Director/Vice President
Economic Buyer (Align)
C-Level
Solution Narrative Chartio is a leader in new, innovative
methods of building data- Agile Analytics
Chartio is Data Focused Collaboration,
they help get everyone on the same page.
We help transform your business
with INNOVATIVE, data-lead decision
making. We partner with the best
of breed tools across the analytics space.
Step 3
Positioning: Understand Your Economic Buying Team
VP of
Business
Data
Director /
VP of
Engineering
Analytics
Operations
Data
Science
Data
Engineering
Economic Buyer
(Align)
Champion
(Support)
Individual Contributor
(Educate)
CIO
Agile
Analyst
Skills
SQL
R
Python
Julia
Excel
PPT
Step 3
Positioning: Understand Buying Team Members Better Through Persona Docs
Agile
Analyst
Age: 34
Marital Status: Single
Hobbies: Traveling, Photography,
Gaming, Tennis
Lives in: San Francisco, CA
Most used Apps: Google Maps,
Chrome, Steam
Education: Computer Science,
Math
Titles
Data Analysts, Senior Business Analysts, People Data Analysts, Data Analyst -
Revenue.
Personality
Curious
Collaborative and helpful
Committed to personal growth
Wants to learn the business
Love to present their dashboards
Share knowledge with others
Tasks
Develop strong collaborative relationships with key stakeholders- sales, finance, IT, etc.
Present key learnings to C-level teams. Simplify complex problems and huge data sets
to extract insights. Be detailed-oriented and hit time sensitive deadlines.
Individual Contributor
Not usually the holder of budget, key champion.
Campaign 1:
Visual SQL Launch
Persona C
Step 4
Develop Your Themes (6 Months - 18 Months)
Tagline: We Empower Data Analysts with an Agile Analytics Approach
Theme 1: Make Every Team Informed
Campaign 1:
Powering Agile Analytics
Persona A
Campaign 2:
Democratizing Data
Persona B
Differentiator: Chartio is the only platform that brings together teams and data leveraging an Agile Analytics approach.
Theme 2: Making Data Beautiful and Collaborative
Campaign 2:
Embedded Analytics
Persona A
Theme 2.5: Competitive and Market Trends
Campaign 1:
Chartio Certification
Persona A
Campaign 2:
Mode Switcher Campaign
Persona C
Step 5
Campaign Development: Map Out Content by Funnel Stage
Theme 1
Make Every Team Informed
Best practice,
test at least two
assets x stage.
Target Persona
Agile Analyst
Thought-leadership
content and blogs
How Chartio uses
Chartio webinar
AMA with
Customer / Partner
Agile Analyst
demo
Comparison docs
Customer emails
and product news
Campaign 1
Powering Agile Analytics
MOFU
BOFU
TOFU
Customer videos
& testimonials
Guided trial
Step 6:
Campaign Planning and Execution: Project Manage Your Deliverables
eBook Kick-off call
with Design, Paid
and PMM
Customer Webinar
Sync
Sales Enablement
Session with
Campaign Kits
LAUNCH ToFu
Assets
Demo Experience
Live
Chartio Webinar
Step 6:
Campaign Planning and Execution: Launch & Measure
Trial CVR to Sign Up
X PQLs
X Self Service Opps
Trial Offer
Customer Webinar
Demo
Experience
X Registrations
X SDR Meetings
X FIrst Touch Pipe
X Handraisers
X Meetings Booked
X First-Touch ARR
Bonus Content
Performance Alignment and Communication
Track leading and lagging KPIs
Campaign Metrics
Provide funnel performance and key
conversion rates
Executive Scorecard
Keep everyone engaged
and informed
Campaign Comms
Step 7
Campaign First-Touch ROMI (Return on Marketing Investment )
Campaign Quarter
Launch
Month
Salesforce
Campaign
Content
Theme
MQLs
S2 Opps
(Units) FT
Total Cost Total Pipe
Total
Bookings
S2 ROI
(sourced)
ROMI YTD
Anticipated
EOY ROMI
Campaign A Q1 January <Link> Content a 1,000 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
Campaign B Q1 March <Link> Content b 1,200 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
Campaign C Q2 May <Link> Content c 900 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
This is a basic
formula based on
how long you are
seeing ROI.
Step 7
Campaign First-Touch ROMI (Return on Marketing Investment)
Campaign Quarter
Launch
Month
Salesforce
Campaign
Content
Theme
PQLs
S2 Opps
(Units) FT
Total Cost Total Pipe
Total
Bookings
S2 ROI
(sourced)
ROMI YTD
Anticipated
EOY ROMI
Campaign A Q1 January <Link> Content a 1,600 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
Campaign B Q1 March <Link> Content b 1,100 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
Campaign C Q2 May <Link> Content c 800 xx $10,000 $250,000 $25,000 Pipe ➗cost
Bookings ➗
Total Cost
This is a basic
formula based on
how long you are
seeing ROI.
Step 7
Monthly Scorecard
Organic Traffic
Direct Traffic
GLs
MQLs
SAO Pipe
SAO Pipe $
CVR from MQL to SAO
Inbound Revenue
Named Accounts Engaged
Named Account MQLs
Named Account Pipe Opps
Named Account Pipe $
Actuals To Target MOM
Named Account CW ARR
Step 7
Monthly Scorecard
Organic Traffic
Direct Traffic
GLs
MQLs
SAO Pipe
SAO Pipe $
CVR from MQL to SAO
Inbound Revenue
Named Accounts Engaged
Named Account MQLs
Named Account Pipe Opps
Named Account Pipe $
Actuals To Target MOM
Named Account CW ARR
PQLs
MAU
Trial-led Pipe $
Trial-led Opps
Self-Service Revenue
Step 7
Keep Everyone Engaged and Informed!
Hey team! Recording from today session
is available here! 🎥💃🏽
Everyone! we’ve improved the way we
book demos! 🏎 Check it out! 👊🏼
Tooling updates
We just launched a new campaign -
theme a! 🎉🥳
Campaign updates
The high impression share and click-through
rate (CTR) on our new ebook are encouraging
indicators for named accounts
Spotlight leading indicators
Operational / process change
Things to Remember
Align your
key stakeholders
Build journeys
based on
GTM motion
Be clear about
the intent of your
campaigns
Execute
strong campaigns
(not more)
Over-
communicate and
celebrate the small
wins!
Build these steps
with timelines
into your
operational model
Retro your
results monthly
Hire for
strong PMM
Remember my motto:
No, surprises!
6 Steps to Building the
Ultimate Integrated Marketing
Framework
To
Recap
Step 1: Understand Your GTM and Attribution Model
Step 6: Activate and Measure Your Campaigns
Step 5: Plan Your Campaign Content X Funnel Stage
Step 4: Develop Your Campaign Themes
Step2: Hire the Right Team
Step 3: Build Your Messaging and Personas Maps
Bonus content! The 7th Step!
Thank you, and stay in touch!
Sheridan Gaenger
VP of Revenue Marketing @ Productboard
Frameworks I am Happy to Share
★ Messaging House & Persona Templates
★ Integrated Theme Slide
★ Campaign Tracker
★ Pacing Charts
★ ROMI Framework
★ Marketing Scorecard
● Messaging house
● Integrated Theme slide
● Campaign Tracker
sheridangaenger@gmail.com
Connect on LinkedIn
Design References:
Chanhee Kim & Angela Chae
UP NEXT: How Sales Can Use PLG to
Accelerate Customer Acquisition and
Expansion with Atlassian’s Former Head of
Growth
Uday Chakravarthi
Founder & CEO and Ex-Head of
Product, Growth at Atlassian
Clinch

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6 Steps to Building the Ultimate Integrated Marketing Framework with Productboard's VP of Revenue Marketing

  • 1. UP NEXT: 6 Steps to Building the Ultimate Integrated Marketing Framework with Productboard Sheridan Gaenger Vice President of Revenue Marketing Productboard
  • 2. 6 Steps to Building the Ultimate Integrated Marketing Framework with Productboard Sheridan Gaenger Vice President of Revenue Marketing Productboard
  • 3. “Can we run a campaign on x… y… z… a… b… c…”
  • 4. And everyone has an idea and an opinion! CFO CRO CS CEO EPD My Dad?
  • 5. Who do you listen to? Who kicks the thing off? So where do you start? How do we measure what works? How do we measure what doesn’t? What method of communication is best?
  • 7. 6 Steps to Building the Ultimate Integrated Marketing Framework Step 1: Understand Your GTM and Attribution Model Step 6: Activate and Measure Your Campaigns Step 5: Plan Your Campaign Content X Funnel Stage Step 4: Develop Your Campaign Themes Step2: Hire the Right Team Step 3: Build Your Messaging and Personas Maps Bonus content! The 7th Step!
  • 8. Sales-Led Product-Led Enterprise Small Business Step 1 Alignment: Understand Your GTM Motion
  • 9. First Touch The Fat Middle Multi-Touch Attribution Last Touch Step 1 Alignment: Agree on Attribution Model
  • 10. Which is why you need MULTI – but align and start with FIRST and LAST
  • 12. PMM 1 PMM 2 Content Customer Case Studies VP or CMO Demand Gen Brand/ Creative Director Field Marketing Regional Manager 1 Regional Manager 2 Coordina- tor Comms Internal AR / PR Website Engineer Digital Coordina- tor Campaign Manager 1 ABM Growth Step 2 Hire the Right Team ($10 - $50M) Customer Marketing Designer 1 Designer 2
  • 13. Problem Promise Difference Theme Platform Benefits Icing Chartio JOIN teams ON data Connect, Explore, Visualize, Collaborate Speed and Flexibility | Visually Beautiful | Make it your own| Bring teams together Empower an entire organization to work with data Too much data, disparate teams, outdated data process Step 3 Positioning: Define Your Messaging House Hemisphere Data Focused Collaboration to help teams work more effectively, using data as the center of decision making The right data, to the right people, to make effective team decisions We empower Data Analysts with an Agile Analytics approach
  • 14. Step 3 Positioning: The Problem and Solution Statement We the Data Analyst are tasked with getting answer for our business units. Business stakeholders want data in fast and don’t have time to learn. We want something new, the next cool thing and innovative and iterative. Chartio’s democratizes the data with Agile Analytics. Speed and Flexibility. Visually Beautiful. Make it your own. Bring teams together. Chartio enables teams to close the data workflow gap with Data Focused Collaboration. The Problem The Solution Difference Platform Benefits
  • 15. Step 3 Positioning: Messaging Framework Company Mission JOIN Teams ON data Problem statement Organizations have become more team oriented, and real-time collaboration a key to make fast decisions. However, in the data analytics world, it’s still often just a siloed work environment, and there is a workflow problem between the data analysts and the business stakeholders. Data is not understood and decisions are not made fast enough. Corporate Narrative Chartio takes a collaborative approach to data. We eliminate the siloed work environment with a real-time, collaborative analytics platform. We bring teams and data together to answer problems. One-line differentiator Chartio is the only platform that brings together teams and data leveraging an Agile Analytics approach. With a Data Focused Collaboration platform, teams can Connect, Explore, Visualize and Collaborate to data needed to get answers. Competition Tableau, Looker, Mode Segment Narrative Individual Contributor (Educate) Data Scientist, Data Analyst Champion (Support) Director/Vice President Economic Buyer (Align) C-Level Solution Narrative Chartio is a leader in new, innovative methods of building data- Agile Analytics Chartio is Data Focused Collaboration, they help get everyone on the same page. We help transform your business with INNOVATIVE, data-lead decision making. We partner with the best of breed tools across the analytics space.
  • 16. Step 3 Positioning: Understand Your Economic Buying Team VP of Business Data Director / VP of Engineering Analytics Operations Data Science Data Engineering Economic Buyer (Align) Champion (Support) Individual Contributor (Educate) CIO Agile Analyst
  • 17. Skills SQL R Python Julia Excel PPT Step 3 Positioning: Understand Buying Team Members Better Through Persona Docs Agile Analyst Age: 34 Marital Status: Single Hobbies: Traveling, Photography, Gaming, Tennis Lives in: San Francisco, CA Most used Apps: Google Maps, Chrome, Steam Education: Computer Science, Math Titles Data Analysts, Senior Business Analysts, People Data Analysts, Data Analyst - Revenue. Personality Curious Collaborative and helpful Committed to personal growth Wants to learn the business Love to present their dashboards Share knowledge with others Tasks Develop strong collaborative relationships with key stakeholders- sales, finance, IT, etc. Present key learnings to C-level teams. Simplify complex problems and huge data sets to extract insights. Be detailed-oriented and hit time sensitive deadlines. Individual Contributor Not usually the holder of budget, key champion.
  • 18. Campaign 1: Visual SQL Launch Persona C Step 4 Develop Your Themes (6 Months - 18 Months) Tagline: We Empower Data Analysts with an Agile Analytics Approach Theme 1: Make Every Team Informed Campaign 1: Powering Agile Analytics Persona A Campaign 2: Democratizing Data Persona B Differentiator: Chartio is the only platform that brings together teams and data leveraging an Agile Analytics approach. Theme 2: Making Data Beautiful and Collaborative Campaign 2: Embedded Analytics Persona A Theme 2.5: Competitive and Market Trends Campaign 1: Chartio Certification Persona A Campaign 2: Mode Switcher Campaign Persona C
  • 19. Step 5 Campaign Development: Map Out Content by Funnel Stage Theme 1 Make Every Team Informed Best practice, test at least two assets x stage. Target Persona Agile Analyst Thought-leadership content and blogs How Chartio uses Chartio webinar AMA with Customer / Partner Agile Analyst demo Comparison docs Customer emails and product news Campaign 1 Powering Agile Analytics MOFU BOFU TOFU Customer videos & testimonials Guided trial
  • 20. Step 6: Campaign Planning and Execution: Project Manage Your Deliverables eBook Kick-off call with Design, Paid and PMM Customer Webinar Sync Sales Enablement Session with Campaign Kits LAUNCH ToFu Assets Demo Experience Live Chartio Webinar
  • 21. Step 6: Campaign Planning and Execution: Launch & Measure Trial CVR to Sign Up X PQLs X Self Service Opps Trial Offer Customer Webinar Demo Experience X Registrations X SDR Meetings X FIrst Touch Pipe X Handraisers X Meetings Booked X First-Touch ARR
  • 23. Performance Alignment and Communication Track leading and lagging KPIs Campaign Metrics Provide funnel performance and key conversion rates Executive Scorecard Keep everyone engaged and informed Campaign Comms
  • 24. Step 7 Campaign First-Touch ROMI (Return on Marketing Investment ) Campaign Quarter Launch Month Salesforce Campaign Content Theme MQLs S2 Opps (Units) FT Total Cost Total Pipe Total Bookings S2 ROI (sourced) ROMI YTD Anticipated EOY ROMI Campaign A Q1 January <Link> Content a 1,000 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost Campaign B Q1 March <Link> Content b 1,200 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost Campaign C Q2 May <Link> Content c 900 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost This is a basic formula based on how long you are seeing ROI.
  • 25. Step 7 Campaign First-Touch ROMI (Return on Marketing Investment) Campaign Quarter Launch Month Salesforce Campaign Content Theme PQLs S2 Opps (Units) FT Total Cost Total Pipe Total Bookings S2 ROI (sourced) ROMI YTD Anticipated EOY ROMI Campaign A Q1 January <Link> Content a 1,600 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost Campaign B Q1 March <Link> Content b 1,100 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost Campaign C Q2 May <Link> Content c 800 xx $10,000 $250,000 $25,000 Pipe ➗cost Bookings ➗ Total Cost This is a basic formula based on how long you are seeing ROI.
  • 26. Step 7 Monthly Scorecard Organic Traffic Direct Traffic GLs MQLs SAO Pipe SAO Pipe $ CVR from MQL to SAO Inbound Revenue Named Accounts Engaged Named Account MQLs Named Account Pipe Opps Named Account Pipe $ Actuals To Target MOM Named Account CW ARR
  • 27. Step 7 Monthly Scorecard Organic Traffic Direct Traffic GLs MQLs SAO Pipe SAO Pipe $ CVR from MQL to SAO Inbound Revenue Named Accounts Engaged Named Account MQLs Named Account Pipe Opps Named Account Pipe $ Actuals To Target MOM Named Account CW ARR PQLs MAU Trial-led Pipe $ Trial-led Opps Self-Service Revenue
  • 28. Step 7 Keep Everyone Engaged and Informed! Hey team! Recording from today session is available here! 🎥💃🏽 Everyone! we’ve improved the way we book demos! 🏎 Check it out! 👊🏼 Tooling updates We just launched a new campaign - theme a! 🎉🥳 Campaign updates The high impression share and click-through rate (CTR) on our new ebook are encouraging indicators for named accounts Spotlight leading indicators Operational / process change
  • 29. Things to Remember Align your key stakeholders Build journeys based on GTM motion Be clear about the intent of your campaigns Execute strong campaigns (not more) Over- communicate and celebrate the small wins! Build these steps with timelines into your operational model Retro your results monthly Hire for strong PMM
  • 31. 6 Steps to Building the Ultimate Integrated Marketing Framework To Recap Step 1: Understand Your GTM and Attribution Model Step 6: Activate and Measure Your Campaigns Step 5: Plan Your Campaign Content X Funnel Stage Step 4: Develop Your Campaign Themes Step2: Hire the Right Team Step 3: Build Your Messaging and Personas Maps Bonus content! The 7th Step!
  • 32. Thank you, and stay in touch! Sheridan Gaenger VP of Revenue Marketing @ Productboard Frameworks I am Happy to Share ★ Messaging House & Persona Templates ★ Integrated Theme Slide ★ Campaign Tracker ★ Pacing Charts ★ ROMI Framework ★ Marketing Scorecard ● Messaging house ● Integrated Theme slide ● Campaign Tracker sheridangaenger@gmail.com Connect on LinkedIn Design References: Chanhee Kim & Angela Chae
  • 33. UP NEXT: How Sales Can Use PLG to Accelerate Customer Acquisition and Expansion with Atlassian’s Former Head of Growth Uday Chakravarthi Founder & CEO and Ex-Head of Product, Growth at Atlassian Clinch

Editor's Notes

  1. If they don’t believe data should be collaborative to help teams work.