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Qgiv Text Giving
+ Bloomerang
Donation forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Justin Cook
Product Marketing Manager
Who’s Talking Today?
+ With Qgiv for two and a half years
+ Digital marketing and optimizing the user
journey are my areas of expertise
+ I enjoy volunteering at different nonprofits
+ I have 5 animals: 3 dogs and 2 cats
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
What We’ll Cover Today
+Why and how to use text giving
+Use case and examples
+Overview of Qgiv’s text giving tools
+Bloomerang Integration
+Pricing and support
+Q&A
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Poll: Who has used text giving in the past?
Pro tip #1
Use tracking codes to
monitor performance.
Pro tip #2
Ask donors what they
want to hear
Pro tip #3
Tailor
communication to
your audience
Why is text giving
important right now?
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Texts Engage Donors
average text
donation amount on
Qgiv platform
of text messages are
read within the first 5
minutes
of Americans own a
smart phone, and they
look at them around
80 times a day
$102.65
98%
Source: Qgiv
91%
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Who Prefers to Give by Text?
Baby Boomers
Gen X (34%)
Millennials (30%)
Gen Z (30%)
of donors prefer to
give by text
7%
Source: Qgiv, Generational Giving Report
10%
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Text Giving is Versatile
+ Year-round fundraising
+ Year-end and giving days
+ Events such as galas and races
+ Peer-to-peer events
+ Silent auctions
+ And more
Text Giving Best Practices
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Use Simple Keywords
• LRCGala
• LkldFood
• Eagle19
• LKLDSPCA
• FeedFL
Ye
s
• FeedAllTheKidsinLakeland201
9
• Lkldfdptry
• CE2k191stGrade
• LKLDNOKLSHLTR
• LakelandFood
No
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Test Your Keywords
Want to know if your keyword will work? Test it!
+ Test it on your device
+ Ask others to test it on their phones
Is it too hard? Does autocorrect mess it up? Does
anyone keep forgetting?
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Promote your keywords
You could have the simplest keyword of all time,
but people will still want to see it written down!
Make sure your donors can see your keyword and
the number in case they need them.
Include your keyword and number:
+ Run appeals and show screen during virtual
events
+ In emails
+ On social
+ On a direct mail appeal
+ Everywhere
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Use It Wisely
Text communication is effective
because it’s highly personal.
This also makes it extremely easy to
over-use. Occasional texts are
powerful. Constant texts are intrusive!
Yes
No
How Other Organizations
Have Used Text Giving
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Fresno Mission
Fresno Mission integrated text giving into their
Giving Tuesday campaign in 2020!
+ Simple keyword: FRESNO
+ Included it in many of their appeals including
this social post
+ Had a large emphasis on recurring donations
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
JA of Northern California
Junior Achievement of Northern California used
text giving during their virtual gala and exceed
their $300k goal!
+ Ran multiple appeals throughout livestream
+ Showed fundraising thermometer
+ Had a scrolling banner at the bottom of their
livestream with names of donors
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Pilgrim Pines
Pilgrim Pines hosted a phonathon using text
giving.
+ Used text giving in their Facebook promotions,
like this image here.
+ Posted video testimonials from employees,
volunteers, and camp go-ers on social media
with links to their event page and text keyword
Qgiv’s Text Giving System
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Qgiv’s text giving platform
Mobile Suite includes:
+ Text-to-Donate: form-based mobile fundraising
method. Donors initiate a gift via text before
visiting a mobile form to complete their
donation.
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Mobile Suite Package
+ Text-to-Donate: form-based mobile fundraising
method. Donors initiate a gift via text before visiting a
mobile form to complete their donation.
+ Custom keywords
+ Outbound messaging
+ Subscriptions
+ Pledges
+ Reminder messages
+ FundHub Live
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Le'ts See it in Action
Don’t just take our word for it, let’s look at a live
example of how to do this!
+ Text qgivdemotext to the number 50155
+ A preselected donation amount will display
Demo Credit Card: 4111 1111 1111 1111
Expiration Date: 01/25
3-digit Security: 555
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Qgiv’s Text Giving Platform cont.
Text-to-Give through the Mobile Giving
Foundation
+ Text-to-give is a carrier-based mobile
fundraising method. Donors are billed the
donation amount on their phone bill.
+ Custom keywords tied to donation amounts
+ Keyword for recurring donations
+ 1-step process for donors
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Qgiv + Bloomerang Integration
“We use Qgiv to export donations and donor data to our
CRM, Bloomerang, every single day. I just set the integration
to export automatically daily, and it’s done. I don’t need to do
a thing. Qgiv exports the donor name, all contact information,
donation amount, date, and type of donation. Setting up this
integration has saved us hundreds of hours of manually
entering data. We’d be lost without it.”
Pricing
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Questions?
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
Resources
+4 Text Fundraising Opt-In Best Practices for Nonprofits
+5 Text Message Marketing Best Practices Every
Fundraiser Needs to Know
Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
You’re changing the world.
Let us help.

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Bloomerang + Qgiv: Text Giving

  • 1. Qgiv Text Giving + Bloomerang
  • 2. Donation forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Justin Cook Product Marketing Manager Who’s Talking Today? + With Qgiv for two and a half years + Digital marketing and optimizing the user journey are my areas of expertise + I enjoy volunteering at different nonprofits + I have 5 animals: 3 dogs and 2 cats
  • 3. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions What We’ll Cover Today +Why and how to use text giving +Use case and examples +Overview of Qgiv’s text giving tools +Bloomerang Integration +Pricing and support +Q&A
  • 4. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Poll: Who has used text giving in the past? Pro tip #1 Use tracking codes to monitor performance. Pro tip #2 Ask donors what they want to hear Pro tip #3 Tailor communication to your audience
  • 5. Why is text giving important right now?
  • 6. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Texts Engage Donors average text donation amount on Qgiv platform of text messages are read within the first 5 minutes of Americans own a smart phone, and they look at them around 80 times a day $102.65 98% Source: Qgiv 91%
  • 7. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Who Prefers to Give by Text? Baby Boomers Gen X (34%) Millennials (30%) Gen Z (30%) of donors prefer to give by text 7% Source: Qgiv, Generational Giving Report 10%
  • 8. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Text Giving is Versatile + Year-round fundraising + Year-end and giving days + Events such as galas and races + Peer-to-peer events + Silent auctions + And more
  • 9. Text Giving Best Practices
  • 10. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Use Simple Keywords • LRCGala • LkldFood • Eagle19 • LKLDSPCA • FeedFL Ye s • FeedAllTheKidsinLakeland201 9 • Lkldfdptry • CE2k191stGrade • LKLDNOKLSHLTR • LakelandFood No
  • 11. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Test Your Keywords Want to know if your keyword will work? Test it! + Test it on your device + Ask others to test it on their phones Is it too hard? Does autocorrect mess it up? Does anyone keep forgetting?
  • 12. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Promote your keywords You could have the simplest keyword of all time, but people will still want to see it written down! Make sure your donors can see your keyword and the number in case they need them. Include your keyword and number: + Run appeals and show screen during virtual events + In emails + On social + On a direct mail appeal + Everywhere
  • 13. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Use It Wisely Text communication is effective because it’s highly personal. This also makes it extremely easy to over-use. Occasional texts are powerful. Constant texts are intrusive! Yes No
  • 14. How Other Organizations Have Used Text Giving
  • 15. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Fresno Mission Fresno Mission integrated text giving into their Giving Tuesday campaign in 2020! + Simple keyword: FRESNO + Included it in many of their appeals including this social post + Had a large emphasis on recurring donations
  • 16. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions JA of Northern California Junior Achievement of Northern California used text giving during their virtual gala and exceed their $300k goal! + Ran multiple appeals throughout livestream + Showed fundraising thermometer + Had a scrolling banner at the bottom of their livestream with names of donors
  • 17. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Pilgrim Pines Pilgrim Pines hosted a phonathon using text giving. + Used text giving in their Facebook promotions, like this image here. + Posted video testimonials from employees, volunteers, and camp go-ers on social media with links to their event page and text keyword
  • 19. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Qgiv’s text giving platform Mobile Suite includes: + Text-to-Donate: form-based mobile fundraising method. Donors initiate a gift via text before visiting a mobile form to complete their donation.
  • 20. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Mobile Suite Package + Text-to-Donate: form-based mobile fundraising method. Donors initiate a gift via text before visiting a mobile form to complete their donation. + Custom keywords + Outbound messaging + Subscriptions + Pledges + Reminder messages + FundHub Live
  • 21. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Le'ts See it in Action Don’t just take our word for it, let’s look at a live example of how to do this! + Text qgivdemotext to the number 50155 + A preselected donation amount will display Demo Credit Card: 4111 1111 1111 1111 Expiration Date: 01/25 3-digit Security: 555
  • 22. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Qgiv’s Text Giving Platform cont. Text-to-Give through the Mobile Giving Foundation + Text-to-give is a carrier-based mobile fundraising method. Donors are billed the donation amount on their phone bill. + Custom keywords tied to donation amounts + Keyword for recurring donations + 1-step process for donors
  • 23. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Qgiv + Bloomerang Integration “We use Qgiv to export donations and donor data to our CRM, Bloomerang, every single day. I just set the integration to export automatically daily, and it’s done. I don’t need to do a thing. Qgiv exports the donor name, all contact information, donation amount, date, and type of donation. Setting up this integration has saved us hundreds of hours of manually entering data. We’d be lost without it.”
  • 25. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
  • 26. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
  • 27. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
  • 28. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions
  • 30. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions Resources +4 Text Fundraising Opt-In Best Practices for Nonprofits +5 Text Message Marketing Best Practices Every Fundraiser Needs to Know
  • 31. Donation Forms ⬢ Event Registration ⬢ Text Fundraising ⬢ Peer-to-Peer ⬢ Auctions You’re changing the world. Let us help.

Editor's Notes

  1. Animals!
  2. So a quick poll: Who has used text giving in the past? We have a special offer for today’s poll. Those that participate will be entered into a drawing to win a Qgiv notebook! Pro Tips: Use tracking codes to monitor the performance of your messages Have donors opt-in to different types of communication and create targeted lists (like company updates, upcoming events, volunteer opps, etc.) When running appeals, keep your target audience in mind and tailor your text messages.
  3. Donors are busy with work and life. Engaging them virtually is difficult but your nonprofit still needs to raise funds! How can we do this…
  4. With text giving. Texts are such a powerful communication tool. There are many interesting statistics about text message communications that shows why text messages are so effective to reach your donors. Many of your donors are already used to making transactions on their phones. Using some of the best practices we outline in this presentation will make giving via text message even easier than paying a bill on your phone. There are so many opportunities to connect with people and inspire their generosity!
  5. If you’re considering adding text communications and text appeals to your fundraising toolbox, it’s important to understand who wants to donate by text before you decide to add it to your fundraising plan. Luckily, I have some insight from our recent Generational Giving Report that will shed some insight! We interviewed a little over 1300 donors who’d made a gift within the last 12 months about their donation preferences. Let’s take a look at those. [stats] - At first glance 10% doesn’t seem impressive, that’s why we have to look further into WHO prefers this method! So you are going after the younger generations here and should be tailoring your text communications to this audience.
  6. Keep it short and simple
  7. Use it wisely Text communication is effective because it’s highly personal. This also makes it extremely easy to over-use. Occasional texts are powerful. Constant texts are intrusive! The first example here is over communication. This example is great.
  8. Switch to secure.
  9. Fees are set by the mobile giving foundation. These are out of our control
  10. Add/remove Data Standard reports are great and robust. Custom reports will help you save time and save those reports.