9.1. The written job presentation 9.1.1. Self-assessment 9.1.2. Market assessment 9.1.3. Resume (vita, qualification brief) 9.1.4. Cover letter to resume 9.2. The job application process – interviews and follow–up 9.2.1. Successful presentation for the job interview 9.2.2. Successful follow-up messages after the interview 9.2.3. Successful negotiating

1. Business Communications (3456)
• BSCS Semester 3
• Business Communications notes by Awais Javed Satti
• Business Communications notes by Awais Javed Satti

2. UNIT 9: THE JOB
APPLICATION PROCESS
9.1 The written job presentation
• Self-assessment
• Market assessment
• Resume (vita, qualification brief)
• Cover letter to resume
9.2 The job application process – interviews and
follow–up
• Successful presentation for the job
interview
• Successful follow-up messages after the
interview
• Successful negotiating
• Business Communications notes by Awais Javed Satti

3. Written Job Presentation
• Employment messages are
the initial set of activities
and efforts made by a job
seeker while targeting a
particular job opportunity.
• Writing an impressively
presentable resume is the
first step in this regard.
And it is generally
accompanied by a job
application letter.
• Business Communications notes by Awais Javed Satti

4. Written Job Presentation
Self-assessment
Market assessment
Resume (vita, qualification brief)
Cover letter to resume
• Business Communications notes by Awais Javed Satti

5. Self Assessment
Know your Skills Know your
accomplishments
Know your
interests
Know your
personal values
• Use verbs to
describe your skills
• Record
accomplishments
• Use your interests,
preferences and
interests to show
what kind of job
will suit you
• What is important to
you and why shows
your personal values
• Using verbs gives
impression that you
are a dynamic
person
• Use verbs along
with the result of
your
accomplishments
• You may use these
values to understand
what kind of job
you would like
• Business Communications notes by Awais Javed Satti

6. Market Assessment
Written sources of career and job
information
Helpful Persons Regarding
Employers and Jobs
For the following use available and
updated resources online
 Self Assessment and Career
planning
 Resume and Cover Letter
Preparation
 Interviewing Strategies
 Internships
 International Careers
 Alumni
 Business Friends
 Counselors
 Employment Agencies
 Former employers and coworkers
 Friends, relatives and
acquaintances
 Labor unions
• Business Communications notes by Awais Javed Satti

7. Resume (vita,
qualification brief)
•Planning your resume
•Writing your resume
•Producing your resume
• Business Communications notes by Awais Javed Satti

8. Writing Resume
Planning your resume Writing your resume Producing your resume
• Analyzing the
purpose and targeted
audience
• Gathering the
relevant information
• Selecting the best
medium
• Organizing the
resume around your
strengths
• Keeping your resume
honest
• Adapting your
resume to your
audience
• Composing your
resume
• Revising your
resume
• Producing your
resume
• Proofreading your
resume
• Distributing your
resume
• Business Communications notes by Awais Javed Satti

9. Planning your resume
Analyzing your purpose and audience
• As part of your planning, you should be very clear about the purpose that the resume would
serve. A resume would not get you a job; rather it is a tool that would help you get there.
Resume, normally, serves the purpose of getting you an interview.
Gathering relevant information
• You need to be aware of as many relevant things as possible, regarding your employment
hunting. Gather information about potential organizations, and try to find out any specific
information that can be helpful to understand the expectations of prospective employer.
Selecting the best medium
• Select the most appropriate medium for your resume, which should be relevant to the kind of
jobs that you are targeting. There are several options available; MS Word document,
Electronic profile, multimedia resume, or a plain-text document.
Organizing your resume around your strengths
• Your resume should be designed around the best possible things that you can serve the
prospective employer with. An employer, normally, prefers to get those people on board who
have the ability to take it on from the word go, and who can timely produce the results as per
organization’s needs.
• Business Communications notes by Awais Javed Satti

10. Composing
your resume
1. Opening Section
Heading
Job or Career objective
2. Education
3. Work Experience
4. Achievements, Awards, Service Activities
5. Personal Data (Optional)
6. References
• Business Communications notes by Awais Javed Satti

11. Cover letter
to resume
Opening (for Favorable attention)
Middle Paragraph (For Data, Detail)
Personal attitudes, interests, activities,
qualities
Last Paragraph (For easy action)
• Business Communications notes by Awais Javed Satti

12. 9.2 The job application process-Interviews and follow–up
An interview is a formal meeting at which someone is asked questions in
order to find out if they are suitable for a job or a course of study.
Successful presentation for the job interview
Successful follow-up messages after the
interview
Successful negotiating
• Business Communications notes by Awais Javed Satti

13. Types of Job
Interviews
Structured Interview
Open-ended Interview
Group Interview
Stress Interview
Situational Interview
Behavioral Interview
Working Interview
• Business Communications notes by Awais Javed Satti

14. Types of Job
Interviews
Structured Interviews
• Structured interviews are such job interviews where a
pre-set series of questions is asked to the applicant by the
employer or interviewer. Asking same question with same
amount of allotted time and same sequence provides
uniformity to the recruitment & selection process.
Open-ended interviews
• Unlike the structured interview, in open-ended interviews
the applicant is asked open-ended questions without any
pre-set sequence. These types of interviews are useful to
bring out applicant’s personality.
Group Interview
• Having a combined sitting of several job candidates, and
interviewing them at the same time is called as group
interview. Being present in a group of people, this type of
interview can help in assessing the applicant`s
interpersonal skills.
• Business Communications notes by Awais Javed Satti

15. Types of Job Interviews
Stress Interview
A candidate may not
like to experience such
an interview, where the
employer imposes stress
on the candidate, by
asking the question that
can unsettle the
candidate.
Situational Interview
In a situation interview,
a candidate is given a
particular scenario and
his/her answers and
reactions to such
scenarios are noted. The
scenarios, normally, are
related to the respective
job. So, it may help to
project a candidate’s
reactions to on- job
happenings.
Behavioral Interview
In behavioral
interviews, the
candidates reaction and
strategy to handle a
particular situation in
past is assessed. This
type of interview tries to
explore candidate’s
behavioral patterns in
different type of
situations.
Working Interview
Working interviews are
the one where the
candidate is actually
asked to perform tasks
of the actual job. For
example, a Customer
Care job candidate may
be asked to attend a
customer’s call and
provide required
services to the customer
using his knowledge,
skills, and abilities.
• Business Communications notes by Awais Javed Satti

16. Interview Preparation
Know
yourself
Know your
resume
Know the
company
Know the
position
Know the
meeting
place, time,
and other
details
Know that
your oral
delivery also
Communicates
Know that your
Nonverbal
appearance
Communicates
loudly
Know some
questions
and answers
Know some
basic salary
ranges
Know that
you must
rehearse
• Business Communications notes by Awais Javed Satti

17. Activity During Interview
• Business Communications notes by Awais Javed Satti

18. Answering or
Asking
Questions
During the
Interview
Check the list of 25 interview favorite questions
and prepare accordingly
Prepare your questions about company, position
and career advancement
Five sample questions
1. Where do you expect to be in 5 years
2. Give me a list of your strengths and weaknesses
3. What do you think it takes to be successful in
this position
4. Give me three reasons why you are interested in
this position
5. Describe the kind of boss you prefer
• Business Communications notes by Awais Javed Satti

19. Successful follow-up after the interview
• Following-up after a job
interview is an important,
yet often overlooked, part
of the job search process.
• It allows you to thank the
interviewer for his or her
time

20. Successful
follow-up after
the interview
1. Ask for a timeline.
2. Ask for your interviewer's business card.
3. Send a thank you note by email.
4. Make notes about the interview while it is still fresh
in your mind.
5. After the indicated time period has passed, follow up
with a single email or phone call
6. Respond promptly if you are contacted about a
second interview or a job offer.
7. Even if you didn't get the job, thank the interviewer
for their time
8. Don't harass the company
9. Don't go to the company in person, unless invited
10. Don't avoid the follow-up letter or phone call
• Business Communications notes by Awais Javed Satti

21. Successful
follow-up
after the
interview
Ask for timeline
This is extremely useful, as it will give you some
indication of how long you are expected to wait for a
decision and of when it will be appropriate to follow up
with the correct person.
Ask for Interviewers timeline
This will give you the person’s correct contact
information, including name, title, mailing address and
email address, which will save you time when you are
sending your thank you note and letter.
Send a Thank You note by email
This shows the interviewer that you are both enthusiastic
and organized and ensures that they will not forget you as
a candidate.
Make notes about the interview while it is still fresh in
your mind.
This will help you to tailor your responses should you be
called to a second interview, or may give you some
indication of where you went wrong if you are not.
• Business Communications notes by Awais Javed Satti

22. Successful
follow-up
after the
interview
After the indicated time period has passed, follow up
with a single email or phone call
If the time period they specified it would take for them to
reach a decision has passed - whether it has been two
days or two weeks - it is now appropriate for you to
follow up about the decision via email or phone call
Respond promptly if you are contacted about a
second interview or a job offer.
Making them wait for a response is unprofessional and
makes it seem like you are not enthusiastic about the job
Even if you didn't get the job, thank the interviewer
for their time
Don't be angry or overly disappointed - accept the fact
that there were probably many other qualified candidates
and view it as a valuable learning experience.
• Business Communications notes by Awais Javed Satti

23. Successful
follow-up
after the
interview
Don't harass the company
Being over-eager and bombarding the company
with follow-up emails and phone calls is not a
good idea and can actually harm your chances of
getting the position.
Don't go to the company in person, unless
invited
Showing up at the company uninvited is a
definite no-no. It puts pressure on the hiring
manager or interviewer to speak with you, even
though the timing may be very inconvenient for
them.
Don't avoid the follow-up letter or phone call
Some people erroneously think they should just
wait for a decision and not bother the
interviewer. This is not the correct tactic.
• Business Communications notes by Awais Javed Satti

24. Successful Negotiating
• Being personally satisfied, being at ease with a compromise is a
valuable lesson in negotiation
• Basic Preparation for Negotiating the job offer
• Spend time in gathering comparative financial and benefit
information in order to present your most forceful arguments for
your position
• Sources; Alumni, placement reports, your own resume, National
Business Employment Weekly
• Business Communications notes by Awais Javed Satti

25. Negotiating the Basic Issues of Job
Negotiate Your Total
Compensation
Package
Cash issues Fringe or other
benefits issues
Your position Your work
environment
Your beginning
/ ending work
benefits
• Business Communications notes by Awais Javed Satti

26. Successfully Negotiating a Job Offer
Prepare Carefully
Gather information from alumni,
friends, placement reports, your own
resume and national publications
Know Specific data
Collect reliable information about
the median and range of salaries in
your functional area, your industry,
and even your geographic area of the
country
Organize negotiating plan into four
parts
• Compensation issues as cash and
fringe benefits
• Position within the company
• Environment of the company
• Beginning and ending of work
benefits
• Business Communications notes by Awais Javed Satti