Project Definition • Objective: To strengthen its presence in the hospitality sector (the Parent Group already has a strong foothold in the real estate sector and owns some Hotels as well) by foraying into the domain of fine dining. The deliverable of the project would be a fully operational Fine Dining Restaurant catering to the needs of high end customers. • Major Milestones: Location Finalization, POP false ceiling, Order System testing, Preparing Housekeeping schedule, Registration of licence for Food business & sale of liquor, Menu Preparation and Pricing and Restaurant Inauguration. • Specifications: The restaurant is to be set up in 3 months and processes and quality standards are to be defined. • Tasks & Responsibilities: The setting up of restaurant involves five tasks: Planning, Need Specification and Advertising, Facilities installation and setup, Operations Management and Food Quality maintenance. Each task comes under the purview of four departments, viz. Marketing, Facilities, Operations and Food. Every department is headed by a supervisor who is assisted by an analyst and a trainee. Project Manager takes care of planning in coordination with supervisors.
Organization Structure • Dedicated Project Team Structure for setting up restaurant • Resources are borrowed from departments of the organization
Time & Cost Estimation • Top down method is being used for time and cost estimation as this is a novel project. Much of the information to derive accurate time and cost estimates is not available at the initial phase. Hence the top down approach. The esti • Consensus Method is being used wherein meetings and discussions are conducted between top level and middle level managers to reach a consensus on total project duration and cost. • For the estimates, three categories are chosen, viz. Optimistic, Pessimistic and Median values and the average is taken.