1. PROFESSIONAL EXPERIENCE
I have been workingin the automotive industry for seventeen years.Workingas a mechanic I’ve acquired the ability to
confidently direct and supervisestaff members and oversee the general runningof a busy workshop. I have excellent
communication skillsand havedeveloped superior conflictresolution and staff management skillsactingasa mediator
between the mechanics and the general manager. I am organized, accustomed to maintainingcompany records and
proficientin all MicrosoftOfficeprograms.My position has required superior understandingof vehicleelectrical systems,
faultdiagnostics,and pneumatic and hydraulic diagnosticsand repairs.
I believe my work ethic and previous experience would fitin well with your company's ethos. I look forward to discussing my
qualifications and experience with you further.
People Skills:
Highly People-Orientated and have the ability to lead and
motivate people toward achieving excellent results.
Computer Skills:
MS Word, MS Excel, MS Projects, BSI , Kerridge and Visio cad
Communication Skills:
Proficient in English and can work well with all people across
different cultural backgrounds.
OTHER SKILLS
Opel:
Bosch Basic/ Advanced Fuel Injection Systems
Mercedes Benz:
Diesel and Petrol Basic/Advanced Injection
Wheel Alignment & Hydraulic suspensions
BMW:
Engine Systems & Electronics
Sewells Programme – UnderstandingBMW Dealer
Finance/Management
CORE SKILLS & QUALIFICATIONS
PERSONAL DETAILS
Date of Birth: 10 November 1972 Identity Number: 7211105118083 Health: Excellent
Race: Indian Marital Status: Single Language: English/Afrikaans
Driver’s License: Code 8 Nationality: South African Gender: Male
Other Names: Known also as Tony Availability: Immediately
PRAGASEN GOVENDER
CURRICULAM VITAE OF
Cell: 076 360 3881 / 0791794503
Email: astecconstruct@gmail.com
Address: 54 Hamilton Close, Celtic Ridge, Centurion,
Pretoria
Postal Address: PO Box 82, Banbury, 2164
CONTACT INFO
Workshop Controller
&
Quality Controller

2. High School:
1 Matriculated in 1991 @ M.L Sultan Secondary High, in Pietermaritzburg
Subjects English Afrikaans Mathematics
Physical Science Technical Drawing Motor Engineering
Tertiary:
1 Institution: New Horizon Computer College
Course: A+ (I.T repairs and supportprogram)
Year: 2005
2 Institution: UNISA
Course: Certificatein Business Finance(NQF 5)
Year: 2008
3 Company: Opel
Course: Bosch basic fuel injection systems
4 Company: Mercedes Benz
Course: Diesel and petrol injection systems & Wheel alignment and hydraulic suspensions
5 Company: BMW
Course: FastTrack Programs
 Engine systems and electronics
 Engine diagnosis/ faultfinding
 SAM – Profitfrom Time Control level 1 and 2
 Sewells Programme – UnderstandingBMW Dealer Finance
EDUCATION

3. 1 Bruma BMW Dealership
Date: January to December 2014
1. Position held: Quality Control/ Workshop Controller
Employment Term: Contract
Job Description:
Workshop Controller/ Foreman
- To calculateand manage the effective use of workshop resources for the BMW Centre
- Monitor individual and workshop efficiencies to ensure key performance indicator/ budgets are met
- Plan the distribution of work amongst the team utilisingavailableskillsmix
- Identify individual trainingand development needs
- Manage liaison between workshop and servicereception on customer vehicleprogress
- Manage workshop standards in accordancewith BMW requirements
- Resolve customer issues in linewith BMW Centre standard and customer expectations.Manage any
necessary liaison with department manager regardingcustomer dissatisfaction
- Ensure understandingand adherence to the requirements of Brand servicerequirements and customer
satisfaction indicators
- Maintain safeworkingpractices and abideby the working rules and standards of the BMW centre
- Maintain and develop own skillsand technical knowledge. Agree development plan with linemanager
- Interact with members of other departments to develop a BMW centre team culture
Quality Controller
- Examine and certify quality of vehiclerepairs before deliveringto the customer
- Check vehicle status as per job card instructions
- Recommend any additional repairsin coordination with serviceadvisor and job controller
- Share serviceadvicein confirmingquality issuesmentioned in repair orders
- Ensure proper handlingof repairingissues to gain customer satisfaction though vehicleexamination by using
all proper tools and equipment
- Drive vehicles as operational testfor longdistances,write down observations in repair orders (RO) sheet
- Support the team leaders or technical consultantsfor solvingany technical difficulties
- Followup with safety and security procedures in workshop
2 Sandton Auto (BMW Dealership)
Date: April to December 2012
Position held: Workshop Controller/Quality Control
Employment Term: Permanent
3 Club Motors (BMW Dealership)
Date: January to March 2012
Position held: Workshop Controller/Quality Control
Employment Term: Permanent
EMPLOYMENT HISTORY

4. 4 Comair and Bhakari Aviation (AMO – Aircraft Maintenance Organization )
Date: 2011 (12months) Aircrafts types – Cessnas,Citations,Beachcrafts and Falcons privateJets
Position held: Aircraft Mechanic/ Repairs /Maintenance to Airframes,turbine and piston driven aircrafts
Employment Term Contract
5 Outsourcing Innovations (I.T Company)
Date: January 2009 to November 2010
Position held: Sales and Support
Employment Term: permanent
6 SMG BMW - Pietermaritzburg (BMW Dealership)
Date: May 2008 to October 2009
Position held: Technician
Employment Term: Permanent
Key Responsibilities:
- Vehicle repairs
- Customer service
7 NMI – Garden City Motors (Mercedes Benz Dealership)
Date: March 2004 to April 2008
Position held: Technician
Employment Term: Permanent
Key Responsibilities:
- Vehicle repairs
8 Viper Interactive (I.T Repairs and Support)
Date: May 2003 to December 2004
Position held: Salesman / Repair Technician
Employment Term: Permanent (Left because company closed)
Key Responsibilities:
- ClientService
- Sales
9 Key Delta – Pietermaritzburg (OpelDealership)
Date: January 1999 to February 2003
Position held:
- Mechanic (4 years)
- Service Advisor (1 years)
Employment Term: Permanent
Key Responsibilities:
- Vehicle Repairs
- Customer Services

5. 10 Maxiprest Tyres (Tyre Company - Re-treading of truck tyres)
Date: Jan 1993 to December 1998
Position held: Counter Salesman and Wheel Alignment
Employment Term: Permanent
Key Responsibilities:
- Counter Sales
- Tyre Alignment
1 Company: BMW
Contact Name: Collin Mac /BMW PMB- or Nigel and Krish currently at Cedar Isle BMW Fourways
Designation: Manager
Contact Numbers: 033-897880 or 0826011062 –Nigel or Krish 0799350230
2 Company: Outsourcing Innovations
Contact Name: Marcus Govender
Designation: Owner
Contact Numbers: 072 125 0816
3 Company: Viper Interactive
Contact Name: Tevin Padaychee
Designation: Owner
Contact Numbers: 076 254 4282
4 Company: Comair [Lanseria Airport]
Contact Name: Michael Dobbs
Designation: Chief Technician
Contact Numbers: 084 600 2811
5 Company: Bhakari Aviation
Contact Name: Bevan Philip
Designation: Senior Technician
Contact Numbers: 072 46 18563
6 Company: Sandton auto BMW or Bruma BMW
Contact Name: Sanjay or Yolandi Cronje
Designation: Managers
Contact Numbers: 0829083690 or Yolandi 0824648851
7 Company: Club Motors BMW
Contact Name: Grant
Designation: Managers
Contact Numbers: 0849769998/0117963700
REFERENCES