1. Ahmed Sherif Saad Barakat
Contact number +2012 2 3332859 Egypt
E-mail: ahmedsherif411@gmail.com
I am an ambitious mechanical engineer with a good record, my objective is to work in a recognized
Multinationals/International organization where I can add value and utilize what I have learnt as well as
gaining more experience to be added to my career profile.
- Excellent communication skills demonstrated by managing staff and working with cross functional
departments
- A well-maintained and proven track-record recognized by my superiors
- Enjoy teamwork spirit.
- Result-oriented with excellent leadership, business and interpersonal skills.
- Task oriented and work under stress with high confidence
- Highly proficient in computing, presentation delivery and the use of application software.
Education:
Bs.C Engineering, Ain Shams University, 2011
Major: Production and design engineering
Grade: Excellent (A+)
Graduation project: Reverse Engineering “Design and Manufacturing of a Flexo-Printing
Machine”.
Horus language school, High school, 2006.
Career profile:
Al Mansour Automotive Egypt (Jan 2012- current)
www.almansourauto.com
Service Engineer
Al Mansour Automotive, one of Egypt’s largest importers, distributors and retailers of motor vehicles.
The group started at 1975, ad currently owns sole distributer rights of GM products in Egypt.
2. Job description:
Located at the main service center (till Dec.2013)
Warranty Engineer for East Cairo branches including ASOs (from Dec.2013till now)
Got a Promotion in Jan.2015.
circulate on other branches for Internal audit purposes
Main focus on workshop and warranty services.
Root cause analysis and discovering new product issues.
Coding using LTG.
Integration with other warranty modules
Update policy and standard documents for warranty.
Provide guidance/mentorship on practices and techniques to individuals and cross-functional teams.
Provide proof of concept for the selected technology or method
Lead and development projects to promote new methods.
Responsible for:
Process Measurements
Process Potential areas for enhancements
Root cause analysis
Proposed solution
Develop, and implement all claims documentation related to warranty applications, solutions and services.
Training courses & Interns
General:
GB Auto, Production Factory, Internship, July 2008.
Mansour Chevrolet, Maintenance Department, Internship, July 2009.
CB&I lummus, Mechanical Department, Internship, July 2010.
ITC (industrial training council), operating manual and CNC machines, 2010.
Finish strong (self-development course).
Technical/ Automotive Trainning:
Understanding the value of customer enthusiasm, Mansour group, 2012
How to build to customer enthusiasm, Mansour group, 2012
Building trust with service customers, Mansour group, 2012
GM global warranty management advanced 1-6, Mansour group, 2012
3. Customer loyalty mindset committing to customer retention, Mansour group, 2012.
Service policies and procedures Mansour group, 2012
Service advisor level 1, Mansour group, 2013
Introduction to customer management, Mansour group, 2013
Global warranty management system foundation training, Mansour group, 2013
Global management system training for parts, Mansour group, 2013
Overview of dealership operation, Mansour group, 2013
Analyzing fixed operation- mechanical department, Mansour group, 2013
Technical product awareness for parts and services, Mansour group, 2013
Extra circular Activities
Public relations and fundraising member in ALEF book club (student activity-ASU), 2008-2009
External public relations member in "The annual conference for engineering students” 2009-2010
Computer skills
Working knowledge of MS Access, MS Word, MS Power Point & Internet.
Inventor (mechanical drawing).
Languages
Arabic: Mother tongue.
English: fluent written & spoken
Personal data
Date of birth: 02/08/1988
Nationality: Egyptian
Marital status: Married
Military status: Exempted
Hobbies: Reading, Chess, Travelling and Football
Reference furnished upon request
