Taha Nassar is a mechanical engineer with over 9 years of experience in automotive roles. He has worked as a service advisor, technical sales engineer, quality manager, and workshop manager in Egypt and the UAE. His career has focused on customer service, sales, project management, and quality assurance. He holds a bachelor's degree in automotive engineering from University of Helwan.

1. CURICULUM VITAE
PERSONAL INFORMATION
Taha Nassar
DUBAI MARINA CITY – DUBAI (UNITED ARAB
EMIRATES)
(+971) 504298890
tahanassarhfs@gmail.com
https://www.linkedin.com/in/taha-nassar/
PERSONAL STATEMENT
Mechanical Engineer specialized in Automotive field with over 9 years of experience at various
levels providing thorough and skillful support to senior managers. Dynamic, energetic, and team
oriented professional.
WORK EXPERIENCE
01/04/2022– 01/11/2022 Service Advisor
AME AUTO REPAIRING (BOSCH CERTIFIED GARAGE, Dubai (UAE)
- Managing all inquiries on phone or whatsapp and schedule appointments for
customers.
- Prepare repair orders (Job Cards) by clarifying the required services and repairs,
entering it into service database system and receiving the car according to Bosch
Service Advisor standards
- Explaining technical reports received from workshop and increase customers’
awareness with repairs needed.
- Seek prices and availability for parts needed among Suppliers Network.
- Prepare a Quotation clarifying estimated costs, labors, materials, spare parts and time.
- Mid-term approval.
- Plotting a plan for Car drop-off and Delivery time and location terms to customer.
- Make Purchasing Order for parts and confirm delivery time with supplier.
- Follow up with customer during repairs and provide proof pictures of work progress.
- Ensure Perfect Condition Delivery to the car after repairing.
- Completing payment procedures and report daily to Company Accountant.
- Provide Weekly Analysis Report for Offers Turnout to Managing Director.
01/10/2018–01/04/2022 Service Advisor
City Europe (MG,Chevrolet Authorised Dealer), Sharm El Shiekh (Egypt)
- Ascertain vehicles problems and service by listening to customer's description of
symptoms, clarifying his description, conducting inspections,
- taking test drives, checking vehicle history. Prepare repair orders (Job Cards) by
clarifying the required services and repairs, entering it into service database system.
- Explaining estimated costs, labors, materials, spare parts and time needed for the
service.
- Mid-term approval.
- Maintain automotive records, recording problems and correct action plans.
- Updating job knowledge by participating in educational opportunities.

2. CURICULUM VITAE
01/10/2016–01/10/2018 Technical Sales Engineer
Auto Tech House, Cairo (Egypt)
Auto Tech house is a company specialized in trading and supplying Commercial
Vehicles Parts for Huge companies like: (Misr Petroleum, Co-op Petroleum,
Americana Egypt,..etc). my role is as following:
- Responsible for oil companies fleets parts supplying.
- Building key strategic relationships.
- Plotting Customer Focused Sales Strategies
- Planning and Implementing Customer Focused Marketing campaigns.
- Providing Competitive Advantage Solutions according to Market Analysis basics.
- Scouting Tenders and prepare required papers for participation.
- Negotiate Mid and long term contracts.
-
01/05/2015–01/10/2016 Quality Surveillance and Assurance Manager
Vehicles Dept. (Egyptian Military), Cairo (Egypt)
- Surveyed projects' contracts between Vehicles Dept. and Contractors.
- Surveyed Projects' Timeline Achievement.
- Approved/Rejected Products after PDI according to contracts.
- Plotting efficiency raising plans to Vehicles dept. Units.
- Supervising domestic production projects.- Supervising Units qualification
to meet (ISO9001/9002) Standards.
- Assuring (ISO9001/9002) Standards implementation in Vehicles Dept. units.
- Coordinating awareness and training lectures.
- Presenting Technical consult to R&D branch if needed.
- Presenting Weekly Reports to senior Manager.
- Presenting Monthly Reports to General Manager.
01/10/2014–01/05/2015 Workshop Manager
Vehicles Workshop No.7 (Egyptian Military), Cairo (Egypt)
- Supervised all production processes (Denting, Painting and Accessories installing)
for interior and exterior.
- Inspected Pre Delivery Status of vehicles achieved.
- Assured Project time line achievement.
- Prepared and Presented daily reports to Senior and General Manager.
01/09/2013–01/04/2014 Service Advisor
Al Alamya Service Center (Toyota), Cairo (Egypt)
- Managed Customer Complaints.
- Forwarded Job Orders to Specialist technician.
- Followed up updates with customer.
- Assured customer satisfaction.

3. CURICULUM VITAE
EDUCATION AND TRAINING
01/08/2008–01/07/2013 Bachelor's degree of Automotive Engineering
University of Helwan, Cairo (Egypt)
Graduation Project: Designing and Building Type F3 vehicle. participated in Formula Student
(Silverstone,UK)
Tech. Role: Aerodynamics and Ergonomics Designer.
Extra Duties: Marketing, Fund Raising.
01/07/2013–01/09/2013 Service Adviser (level1)
Al Alamya Service Center (Toyota), Cairo (Egypt)
01/07/2010–01/08/2010 Automotive Workshop introduction
Modern Motors (NISSAN), Cairo (Egypt)
01/07/2009–01/08/2009 Service Adviser (customer handling)
Techno Bosch, Cairo (Egypt)
PERSONAL SKILLS
Mother tongue(s) Arabic
Other language(s)
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages
Communication skills ·
- Customer Focused Sales Strategies
· Company Liaison
· Unique Problem Solving Skills
· Contract Negotiations
· Strong Automotive Background
· Building Key Strategic Relationships
· Generate Revenue
· Market Analysis
· Competitive: Goal and Profit Oriented
SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
ENGLISH B2 B2 B2 B2 B2
IELTS UKVI
GERMAN
A1 A1 A1 A1 A1
A1 level (MODLI)

4. CURICULUM VITAE
Organisational / managerial skills
- Leadership (gained as being responsible for a team of 40 as Workshop Manager)
Achievement: Highest Production Rate (23 Vehicle/Week)
- Management and Schedule Planning (gained as being responsible for over 10 projects as QA Manager)
- Organisational skills (gained as managing Events as Marketing Manager)
Projects
- Participated in Formula Student UK in 2013 (as Helwan University Racing Team member) Interior
and Exterior Designer (Aerodynamics and Ergonomics Group Leader)
Digital skills SELF-ASSESSMENT
MS Office: Excellent
Catia V5: Surface Modelling
Autocad: Good
SAP: Good
Photoshop: Good