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1
 Introduction: Grapevine takes place
within the organization and it is an
informal, unofficial and personal
communication channel or system.
 It is a complex web of oral information
and it generally spreads rapidly and
touches all the members of the
organization.
 It stretches throughout the organization
almost in all directions from ground to
the authority levels. Basically it is a
type of conversation between
employees and superiors that do not
follow any prescribed structure or rule-
based system.
2
 It is observed that. As soon as an employee
gets to know some confidential information,
he becomes inquisitive and passes the
details to his friend and then he passes it to
another person.
 It really spreads information so quickly and
even works as supplement in those cases
where formal communication does not work.
Feedback received by the managers from
their subordinates on their policies is quick
compared to formal channel of
communication.
3
 Sense of unity is created among the employees who share and discuss
their views with each other. Grapevine also helps in developing group
cohesiveness and serves as an emotional support system.
 This type of communication is vital for leaders to understand the impact
it has on the work environment.
4
 The grapevine is largely horizontal
in nature although it does not have
any definite pattern or direction and
it can flourish horizontally, vertically
and even diagonally.
 As per the research work on the
nature of grapevine, Prof. Keith
Davis has classified it into four
basic types -
5
 In the single strand chain
information is passed through a
line of persons to the ultimate
recipient.
 In the figure, person a, tells b,
who tells c, who tells d, and so
on, till the information reaches
most of the persons concerned.
6
 Figure 1: Grapevine Pattern - Single Strand Chain
 In the gossip chain, one person
seeks and tells the information
to everyone. In this chain the
information passes just like the
structure of a wheel, where one
person stays at the centre and
spreads information along the
spokes of the wheel to others
stationed on the rim.
 In the following figure a, is at
the center and the information
is passed to others staying on
the rim of the wheel.
7
Figure 2: Grapevine Pattern - Gossip
Chain
It is a random process in
which someone transmits
the information to others in
accordance with the laws
of probability and then
these others tell still others
in a similar way. This chain
may also be called random
process. The probability
chain is shown below-
8
Figure 3: Grapevine Pattern - Probability
Chain
 A person shares the information to
the selected persons who may in
turn relay the information to some
other selected persons in the cluster
chain. Cluster chain is followed in
most of the information
communication. Cluster chain is
shown in the following figure-
9
Figure 4: Grapevine Pattern - Cluster
Chain
10

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Part 1 grapevine communication

  • 1. 1
  • 2.  Introduction: Grapevine takes place within the organization and it is an informal, unofficial and personal communication channel or system.  It is a complex web of oral information and it generally spreads rapidly and touches all the members of the organization.  It stretches throughout the organization almost in all directions from ground to the authority levels. Basically it is a type of conversation between employees and superiors that do not follow any prescribed structure or rule- based system. 2
  • 3.  It is observed that. As soon as an employee gets to know some confidential information, he becomes inquisitive and passes the details to his friend and then he passes it to another person.  It really spreads information so quickly and even works as supplement in those cases where formal communication does not work. Feedback received by the managers from their subordinates on their policies is quick compared to formal channel of communication. 3
  • 4.  Sense of unity is created among the employees who share and discuss their views with each other. Grapevine also helps in developing group cohesiveness and serves as an emotional support system.  This type of communication is vital for leaders to understand the impact it has on the work environment. 4
  • 5.  The grapevine is largely horizontal in nature although it does not have any definite pattern or direction and it can flourish horizontally, vertically and even diagonally.  As per the research work on the nature of grapevine, Prof. Keith Davis has classified it into four basic types - 5
  • 6.  In the single strand chain information is passed through a line of persons to the ultimate recipient.  In the figure, person a, tells b, who tells c, who tells d, and so on, till the information reaches most of the persons concerned. 6  Figure 1: Grapevine Pattern - Single Strand Chain
  • 7.  In the gossip chain, one person seeks and tells the information to everyone. In this chain the information passes just like the structure of a wheel, where one person stays at the centre and spreads information along the spokes of the wheel to others stationed on the rim.  In the following figure a, is at the center and the information is passed to others staying on the rim of the wheel. 7 Figure 2: Grapevine Pattern - Gossip Chain
  • 8. It is a random process in which someone transmits the information to others in accordance with the laws of probability and then these others tell still others in a similar way. This chain may also be called random process. The probability chain is shown below- 8 Figure 3: Grapevine Pattern - Probability Chain
  • 9.  A person shares the information to the selected persons who may in turn relay the information to some other selected persons in the cluster chain. Cluster chain is followed in most of the information communication. Cluster chain is shown in the following figure- 9 Figure 4: Grapevine Pattern - Cluster Chain
  • 10. 10

Editor's Notes

  1. grapevine channels carry information rapidly