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The office grapevine
• Unstructured and Informal network formed on
social relationship rather than organizational
charts o...
Four Types of Grapevine Chains
 Single Strand Chain
 Gossip Chain
 Probability Chain
 Cluster Chain
Single Strand Chains
 It flows like a chain, i.e., ‘A’ tells
something
to ‘B’ who tells it to ‘C’ and so on.
 The longer...
Gossip Chain
 One person tells to other people
 This chain passes a message regarding a
‘not-on-job’ nature
 Generally ...
Probability Chain
 Information may move from anybody to anybody.
 This chain is found when the information is somewhat
i...
Cluster Chain
 Individual communicates with only those
individuals he/she trust
 Cluster chain is the dominant grapevine...
CONTD..
‘A’ tells something to a few selected individuals and
then some of these individuals inform a few other selec
indi...
ADVANTAGE
S
Grapevine
channels
carry
information
rapidly.
Creates a
sense of
unity among
the
employees
Feedback
obtained i...
Disadvantages
• carries partial information
• does not clearly depicts the complete state of
affairs.
• not trustworthy al...
How to handle grapevine?
• Silence not always golden
• Keep an open culture
• Communicate ASAP
• Keep them busy
• Eliminat...
The office grapevine
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The office grapevine

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this presentation is about office grapewine and how the management can use this as a tool of effective communication

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The office grapevine

  1. 1. The office grapevine • Unstructured and Informal network formed on social relationship rather than organizational charts or job descriptions • Informal vehicle through which message flow throughout the organization. • stretches throughout the organization in all directions irrespective of the authority levels. • Despite existence of formal channels in an organization, the informal channels tend to develop. • exists more at lower levels of organization.
  2. 2. Four Types of Grapevine Chains  Single Strand Chain  Gossip Chain  Probability Chain  Cluster Chain
  3. 3. Single Strand Chains  It flows like a chain, i.e., ‘A’ tells something to ‘B’ who tells it to ‘C’ and so on.  The longer the strand the more distortion and filtering affects  Most inaccuracies occur in this chain
  4. 4. Gossip Chain  One person tells to other people  This chain passes a message regarding a ‘not-on-job’ nature  Generally considered to be slow in passing the information
  5. 5. Probability Chain  Information may move from anybody to anybody.  This chain is found when the information is somewhat interesting but not really significant.  Only some people in the organization will get to know the information
  6. 6. Cluster Chain  Individual communicates with only those individuals he/she trust  Cluster chain is the dominant grapevine pattern in an organization  Most informal communication flows through this chain
  7. 7. CONTD.. ‘A’ tells something to a few selected individuals and then some of these individuals inform a few other selec individuals
  8. 8. ADVANTAGE S Grapevine channels carry information rapidly. Creates a sense of unity among the employees Feedback obtained is quick Serves as an emotional supportive value The grapevine is a supplement 9
  9. 9. Disadvantages • carries partial information • does not clearly depicts the complete state of affairs. • not trustworthy always • productivity of employees may be hampered • hostility against the executives. • hamper the goodwill of the organization.
  10. 10. How to handle grapevine? • Silence not always golden • Keep an open culture • Communicate ASAP • Keep them busy • Eliminate uncertainty

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