3. re
ou will be awa
After ten minutes y
nts
of the follo wing conte
Define e-business and discuss 5
1 how it can help achieve Advantages and disadvantages of
e-shopping
business success.
6 Threats and their solutions
2 E – commerce and its types.
3 Online shopping or e-shopping
4 About the users of online
shopping
3
4. E – business means consumer
and business transactions
>>>>>>>>
conducted over network using
computers and
telecommunications.
E – business is a general
concept covering any form of
business transactions or
information exchange that is
made by using information and
communication technology
4
7. B ENEFITS OF E-BUSINESS
• Global Reach.
• Speed.
• Interactivity.
• Cost savings.
7
8. -COMM ERCE?
WH A T IS E
• Electronic commerce,
commonly known as
e-commerce consists
of the buying and
selling of products or
services over
electronic systems
such as the internet
and other computer
networks. 8
10. B2B
COMMERCE?
1.B2B commerce - it is
that business activity
BUSINESS-TO-BUSINESS in which two firm or
business units make
electronic transaction
in which one can be a
producer firm and
other are raw material
supplier firm.
10
11. > > > > > > > > IS B2C
WHAT
COMMERCE?
2.B2C commerce - in B2C
commerce, one party is
the firm and other party is
BUSINESS-TO-CONSUMER
a customer. on the one
hand, customer can seek
information , can place an
order, get some items on
the Internet and can also
make the payment.
11
12. INTRA-B
COMMERCE
3.Intra B commerce - under
BUSINESS-TO-EMPLOYEE this, thepersonsinvolved
are two
parties
or
departments of some
business unit. Use of
computer network makes it
possible for the marketing
department to interact
constantly with the
production. A firms
transactions or interactions
with its employees are
some time refer to as B to E
commerce. Employees can
use electronic catalogue
and ordering forms.
12
13. WHAT IS C2C
COMMERCE?
CONSUMER-TO-CONSUMER
4.C to C commerce-
under this, both the
parties involved are
customers. it is required
for buying and selling of
those goods for which
no established markets
are available.
13
14. WHAT IS C2B
TM
COMMERCE ?
5. In C2B commerce, a
consumer posts his project
with a set budget online and
within hours companies
review the consumer's
requirements and bid on the
CONSUMER-TO- project. The consumer
reviews the bids and selects
BUSINESS the company that will
complete the project. This
empowers consumers around
the world by providing the
meeting ground and platform
for such transactions.
14
15. W MA NTRA
A NE Online
shopping is the
E- Shopping process whereby
consumers
directly buy
goods or
services from a
seller in real-time,
without an
intermediary
service, over the15
Internet.
17. I ONS AND
ANSACT
ONLINE TR MECHANISM
T
PAYMEN
1.Search for the specific product
2.Registration
3.Payment modes
4.Modify the order
5.Copy of the purchased order
17
18. CHING F OR THE
SEA R ODUCT
SPEC IFIED PR
• The first step in the online shopping is to
search for the specific product
categories using integrated search
function. Once you find the required
product, put it in a virtual "Shopping Cart
" and continue shopping. After you have
added enough items in shopping cart,
check out each of the them. You can add
or delete the contents in shopping cart.
18
20. GISTR ATON
RE
• The next step is to login using a
username and password. Many online
malls first require you to register with
them before allowing you to pay for the
bought items. Enter the address to
which you want the product to be
delivered.
20
21. me nt mec hanis m
P ay
• You might also want to select the
payment modes for payment here. After
choosing the mode of payment there
will be other boxes to be filled with
your billing address and the payment
details. Some online malls even asks
for your email, phone numbers etc.
21
22. ent m odes
Paym
• Internet Banking
• Payment via Credit Card/ Debit Card
• Third Party Payment Methods
(ex. PayPal)
• Crossed Cheque
• Cash on delivery
22
23. Y THE ORDER
MODIF
• Then wait for the
confirmation of your
order, you can also
modify the order by
adding or removing
items. You can also
cancel order if needed.
23
24. COPY OF THE
HASED ORDER
PURC
• Keep the printed copy of the purchased
order and confirmations for records. In
the event of any disputes, you will need
to show these documents for
verification.
24
25. OF E-SH OPPING
B ENEFITS
Lower Prices
• Many products cost less online.
• Internet allows customers to easily compare prices from
multiple sellers.
Convenience
• Can order products from around the world anytime, day or
night.
• Can register customer information to streamline
transactions.
Personalization
• Emphasis on personalized, one-on-one marketing to
25
increase repeat purchases.
26. 21/11/2010,
> > > > > > > > Hindustan Times
A latest survey
elaborates that e-
shopping
is the 10th top most
online activity in
India. India’s
online shopping
has been ranked 5th
online activity
after US and UK. 26
27. ho are onlin e buyers
W
an d sellers?
Young.
Highly educated.
Urban or suburban.
Affluent.
Modern
27
