1. AhmedMarwanMohammedAli
Mobile +971 50 641 0944
Career Objective
Seeking, suitable level positions inbankingand finance industryin back office support & operation domains
Profile snapshot
 A Complete professional with over 5 years ofcross cultural experience inbanking operations, foreign
Remittance andWPS and different salarytransfer modes.
 Proficient inhandling end-to-end customer service activities (salarytransfers) acrossthe entire process.
 Adept at providing service operations, understanding business, requirements andproviding servicesaccordingly
playing withinteams to ensure the accomplishment ofservice deliverables to different channels.
 Possessoperationalknowledge ofend to endremittances withrespect to routine blanking operations.
 Excellent communicator withexceptional talent for problemsolving through analytical thought processes, as attested
to by a track recordfor target achievement andemployer satisfaction.
 I have experience alsoin Clearing& Cheques Department.
Organizational Experience
Sharjah Islamic Bank H.Q. Sharjah, UAE
Supervisor April 2011 - Present
Roles handled as inwardRemittances & Salaries officer:
 Reporting to dutyoffice/Department head
 OpeningandClosing the Department System.
 Distribute the work among staff members.
 Checking all posting journals for CPD staff.
 Receivingand controlling incomingandoutgoingremittances.
 Handlingandmonitoringsalaries including updating data base.
 Authorizingfor uses miscellaneous posting transactions inBEAMSystem.
 Respondingto branches and other banks telephone enquiries.
 Investigatingandreplying onother banks and our correspondent banks telex enquiries.
 Receivingand controlling and balancingsalaries.
 Handlingcentral bank monthlyreserve.
 Preparingmanager cheques and other requests suchas archives requests.
 Preparingquarterlyreport for foreigncurrenciesremittances, and monthlyreport for remittances and
15 days report to totalincoming remittances.
 Insuringthe preparingof dirham’s foreigncurrencies, dailyreconciliationincluding reports andregisters updating.

2. AhmedMarwanMohammedAli
Mobile +971 50 641 0944
 Doingthe job distributionfor staff.
 Ensuring to close all chubs at the endof eachday.
 Involving in system upgrading tests.
 Training staff.
 WPS authorization for newregistered records / upload/ addreturns / balancingfiles.
 Authorizing& posting of Outgoing& Incoming bulk files through FTS System.
 I was assigned to attend the meetings in CentralBank.
Roles handledas inwardRemittances & Salaries Processor:
 Reporting to the department head.
 Controlling different types ofinward payment in different currencies.
 Processing of different salarytransfer requests receivedas per customer request.
 Regular follow-up withthe branchesfor the pending documents for acceptance / disposalinstructions / payment
pending.
 Dealing withtreasuryfor obtaining buying / sellingand crossrates for different currencies.
 Handlingletters receivedfrom customers, andproviding support to the branchesnetwork.
 Clearing andbalancingof GL suspense accounts on dailybasis/ Monthlybasis.
 Preparingdifferent type of manual andautomatedMIS reports to be providedto the management.
Roles handled under operations position:
 Handlingthe remittance department in terms of receivingof inward payment, customer letters pertaining to salary
transfers, and their respective vouchers.
 Monitor documents and raise queries inthe event anydiscrepancyis found
 Preparation ofmanger cheques anyunsettledamounts in GL account.
 Keep a check onthe customer’s account to validate the account balance andmaintainit at the required levels.
 Preparations of vouchers duringEOD process.
 ArchivingDocuments as required bythe business needs.
Core Competencies
 Customer service andcustomer relations.
 Banking operations.
 Resource optimization.
 Export document ion.
 Financial services.
 Adapts to changes.
 Team Player, able to work under pressure andcan handle different tasks at a time.
 Workingon and testing cases for the operations inT24 system.

3. AhmedMarwanMohammedAli
Mobile +971 50 641 0944
Courses & IT Skills
 Mini MBA.
 Anti-Moneylaundering law & Regulations & Best Practices.
 Business Administration.
 HumanResources.
 Financial Statement Analysis – Knowledge SharingSession.
 T24 Training– General Operations.
 Banking Operation – Advanced.
 JourneyThroughSIB – Basic.
 Marhaba InductionProgram.
 Time Management.
 Introductionto Banking Products & Operations.
 General BusinessCommunication.
 Strategic Planning Management.
 MS OFFICE, Internet browsing andwindows.
 ICDL –computer certification
 Worked onAS-400 core banking system
 Worked onBEAMfront endbankingsystem
Academic Qualifications
Bachelor of Administration – Management (BBA) American LibertyUniversity, UAE
Personal Details
Date of Birth: 15th July1989
Languages: English& Arabic
Nationality: Jordanian
Marital Status: Married
Email: Ahmedmarwan118@gmail.com
Driving License: Valid UAE Driver’s license
Visa Status: Residence Visa
Reference Available upon request