Exploring Research methods: Scenario: Assuming you are a member of research team that has been given a task to investigate the National E- Government Strategy and Roadmap, and how it has shaped overall outcomes of governance in South Africa. Your role is in the next meeting is to discuss possible research method and recommend one for the study. The idea of e-government and research methods are respectively highlighted below: E-Government refers broadly to the innovative use of communications technologies which include websites, applications, mobile devices, and other Information and communications technology (ICT)services and platforms to link citizens and the public sector and facilitate collaborative and efficient governance. A digital government uses ICTs and digital technologies to make governance more efficient, strengthen public service delivery and enhance participation of citizens in governance process. Research methods are the strategies, processes or techniques utilise in the collection of data or evidence for analysis in order to uncover new information or create better understanding of a topic. Three broad research methods include: Quantitative Research Method, Qualitative Research Method, and Mixed Methods Research. Question 2 (15 Marks) Provide a critical review of the characteristics, uses, advantages and disadvantages of the following research methods of Qualitative Research Method.

1. Exploring Research methods:
Scenario: Assuming you are a member of research team that has been given a task to investigate
the National E- Government Strategy and Roadmap, and how it has shaped overall outcomes of
governance in South Africa. Your role is in the next meeting is to discuss possible research
method and recommend one for the study. The idea of e-government and research methods are
respectively highlighted below: E-Government refers broadly to the innovative use of
communications technologies which include websites, applications, mobile devices, and other
Information and communications technology (ICT)services and platforms to link citizens and the
public sector and facilitate collaborative and efficient governance. A digital government uses
ICTs and digital technologies to make governance more efficient, strengthen public service
delivery and enhance participation of citizens in governance process. Research methods are the
strategies, processes or techniques utilise in the collection of data or evidence for analysis in
order to uncover new information or create better understanding of a topic. Three broad research
methods include: Quantitative Research Method, Qualitative Research Method, and Mixed
Methods Research.
Question 2 (15 Marks)
Provide a critical review of the characteristics, uses, advantages and disadvantages of the
following research methods of Qualitative Research Method