1. Ofcom is the regulatory authority for broadcasting, telecommunications, and radio spectrum in the UK. It works to ensure a range of media services and to protect viewers and listeners from harmful content.
2. Ofcom's responsibilities include ensuring high-quality TV and radio programs from different organizations, as well as broadband access. It does not regulate disputes with providers or BBC content accuracy.
3. When Ofcom receives complaints about programs, it examines the content and requests a response from the broadcaster. It will then determine if the complaint is upheld or not upheld based on the broadcaster's response.