16 rules when you start to Drive Delivery transformation @EPAM

1. 12017
RULES
when you start
to “Drive”

2. 22017
• Become a trusted
advisor
• Don't please customers
by doing what they want
• Do please customer by
helping them solving
their actual problems
• Don't say “Yes” if you
mean “No”
Reading:
B2B Executive Playbook
FOCUS ON THE CUSTOMER
R U L E
11

3. 32017
• Find engineering
solutions to business
problems
• Learn architecture
• Learn trends,
languages,
technologies
• Practice / try new
things - IoT / VR /
Google Go / Scala /
Hadoop
• Prove your value every
day - stay billable
R U L E
22
STAY AN ENGINEER
GET CLOSER TO ENGINEERING

4. 42017
• Code
• Create a document
• Write a story/deck
• Practice on
Production Projects…
not only on home
projects
• Stay on a critical path
• Make it real!KEEP CREATING
(not just managing)
STAY HANDS-ON
R U L E
33

5. 52017
• Don't rush with
a solution
• Develop an idea
• Iterate
UNDERSTAND A PROBLEM
BEFORE SOLVING IT
R U L E
44

6. 62017
• Don’t be afraid of
thinking
• Be Not Standard /
authentic when solving
a problem
• Entertain Crazy Ideas
• Tools and Techniques:
MindMaps,
Design Thinking, TRIZ…
R U L E
55
THINK
THIS IS OUR JOB!

7. 72017
EASY IS “HARD”
R U L E
66

8. 82017
• Keep experiments
small / inexpensive
• Fail fast
• Seek help and advise to
verify your ideas
• Use a mentor
• Do not repeat the same
mistakes twice 
• Develop a feel of
“First Time Right”
R U L E
77
DON'T BE AFRAID
TO MAKE MISTAKES … BUT

9. 92017
• Don’t hide the reality –
it will come out anyway
• Give warning signs
before things happen
• Give & Share Feedback
Read: Radical Candor
COMMUNICATE
R U L E
88

10. 102017
R U L E
99
• Don’t replace a task with
an excuse sprinkled with
clear communication
• If you can do it –
just DO IT
• If you can do it in 2min –
DO IT for sure
• IF YOU NEED HELP –
FIND IT / ASK FOR IT
• Don’t over-delegate
…especially to your
manager
• Don’t replace
“Scalability” with
delegation
• Don’t play politics – you
will lose “long term”
DON'T PLAY “PING-PONG”

11. 112017
• “Don’t be evil”
• Train Conciseness /
Integrity, even when it
plays against you
• Make sure people around
you can trust you
• Set expectations
• Give Feedback
• Explain your decisions!
DO WHAT IS "RIGHT" /
DON'T DO WHAT IS "WRONG"
Easier said than done…
R U L E
1010

12. 122017
Live
Agile ManifestoBE AGILE – REMEMBER MAIN PRINCIPLES
AGILE IS A BIG HELP
R U L E
1111

13. 132017

14. 142017
• Do Right Thing for the
company first, while…
• As much as possible
also right for an
employee
VERY HARD
Most complex job of a
manager is to remain
“on employee side”
while being on a
“company side”
R U L E
1212
BECOME A COMPANY MAN

15. 152017
• Help people
• Help next in line
• Don't replace
“throw under the bus”
with “empowerment”
• Fix something even
small around you
every day
• Do good for people
around you
STAY HUMAN,
LEARN TO BE HUMBLE
(“less of a Boss is more”)
R U L E
1313

16. 162017
R U L E
1414
DON'T CLOSE THE BOX / DON'T BECOME ASPHALT
(please do not “compete” with your report)

17. 172017
R U L E
1515 • Have fun while you work
• Don’t be afraid to smile
• Work in/with a team
• Share experiences
• Take Care of yourself -
Sleep! Sport! … but !Drink
• Don’t forget to take
vacations
EPAM HAS 25’000+
DIFFERENT JOBS
for you!
MAKE YOUR WORK FUN –
LIVE IT / LOVE IT OR CHANGE IT
  

18. 182017
AND ONE MORE RULE…

19. 192017
• “Face” the problem ->
solve the problem
• Don't be afraid to be
non-scalable
• Don't delegate a
problem…
up/down/left or right
• Don’t be afraid to share
the problem with your
team - solve it together
• Together… is the best
way of mentoring!
MAKE THE ISSUE STOP WITH YOU -
DON'T PUSH AWAY!
R U L E
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20. 202017
Thank you!
RESULTS. RELENTLESSLY!