6. URGENTURGENT
NOTURGENTNOTURGENT
NOT IMPORTANT NOT IMPORTANT
Q1 Q2
Q3 Q4
CRISIS PLANNING
INTERRUPTIONS TIME WASTERS
IMPORTANT IMPORTANT
• Customer Complaints
• Urgent Deliveries
• HNW Customers
• EOM Targets
• Stock Planning
• Sales Analysis
• Market Analysis
• Coaching
• Walk ins
• Unexpected
Calls/Meetings
• TL’s JD
• Social Media
• Extended Breaks
• Personal Matters
7. DO DECIDE
DELEGATE DELETE
DO IT NOW SCHEDULE A TIME
WHO CAN DO IT? ELIMINATE IT
URGENTURGENT
NOTURGENTNOTURGENT
NOT IMPORTANT NOT IMPORTANT
IMPORTANT IMPORTANT
TARGET TIME
ALLOTMENT: 5% TARGET TIME
ALLOTMENT: 75%
TARGET TIME
ALLOTMENT: 15
%
TARGET TIME
ALLOTMENT: 5%
10. STEP 2: 4P’s APPROACH
CREATE SUCCESSMAP
PROBLEM STATEMENT
PRODUCT PERSPECTIVE TEAM PERSPECTIVE
CUSTOMER PERSPECTIVEMARKET PERSPECTIVE
• Can we improve our product
pitch?
• Could we improve the skills
of our staff?
• What are my marketing
plans, sales streams &
strategy?
• Why are potential customers
not using or buying the
product?
Editor's Notes
Quadrant I – important deadlines with high urgency3
The first quadrant contains tasks and responsibilities that need immediate attention.
Quadrant II – long-term development and strategizing
The second quadrant is for items that are important without requiring immediate action. Covey points out that this quadrant should be used for long-term strategizing.
Quadrant III – distractions with high urgency
The third quadrant is reserved for tasks that are urgent, without being important. Covey recommends minimizing or even eliminating these tasks as they do not contribute to your output. Delegation is also an option here.
Quadrant IV – activities with little to no value
The fourth and last quadrant focuses on tasks and responsibilities that do not yield any value—items that are unimportant and not urgent. These time wasters should be eliminated at any costs.
Quadrant I – important deadlines with high urgency3
The first quadrant contains tasks and responsibilities that need immediate attention.
Quadrant II – long-term development and strategizing
The second quadrant is for items that are important without requiring immediate action. Covey points out that this quadrant should be used for long-term strategizing.
Quadrant III – distractions with high urgency
The third quadrant is reserved for tasks that are urgent, without being important. Covey recommends minimizing or even eliminating these tasks as they do not contribute to your output. Delegation is also an option here.
Quadrant IV – activities with little to no value
The fourth and last quadrant focuses on tasks and responsibilities that do not yield any value—items that are unimportant and not urgent. These time wasters should be eliminated at any costs.
Now, decide on four different perspectives to use in your matrix. Two useful approaches for doing this are the 4Ps Approach and the Professions Approach.
• Product Perspective: Is there something wrong with the product or service? Is it priced correctly? How well does it serve the market? Is it reliable?
• Planning Perspective: Are our business plans, marketing plans, or strategy at fault? Could we improve them?
• Potential Perspective: How can we increase sales, or productivity? If we were to seriously increase our targets, or our production volumes, what effect would it have on the problem?
• People Perspective: What are the people impacts and people implications of the problem? What do people involved with the problem think? Why are potential customers not using or buying the product?