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Performance appraisal and performance management
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I. Contents of getting performance appraisal and performance management
==================
Performance management is so much more than the performance appraisal. It is now more vital
than ever, with all councils needing to effectively implement the NSW Integrated Planning and
Reporting framework (IPR), and all staff, managers, senior managers and councillors needing to
work as a team to achieve the IPR related programs and plans.
Unfortunately, far too many organisations are ineffective in making performance management a
reality. Both managers and staff are often uncomfortable with performance appraisals –
managers don’t like to judge, and staff don’t like to be judged. So they defer the process as long
as they can, and then finally pay lip service to what it should be. The manager makes very
generalised comments about the staff member’s performance, often failing to recognise good
performance and not assertively confronting poor performance.
It doesn’t have to be this way. If the manager practices ‘the art of no surprises’, staff members
will have had effective coaching, support and constructive feedback throughout the review
period, and will know what to expect from the annual review.
Performance management starts with giving staff the bigger picture (showing how each person’s
role fits in with their team and the Council’s programs/plans). It includes the setting of specific,
measurable, achievable goals and key performance indicators (KPIs), and ensuring that all team
members understand and are committed to those goals/KPIs.
It includes providing effective coaching, feedback and delegation, recognising good
performance, effectively managing poor performance, and supporting staff with their learning
and development needs. Furthermore, it involves having timely, effective performance reviews,
which take into account each team member’s performance over the entire review period, and
which are an honest two-way discussion.
This session will highlight the critical success factors for performance management, and how to
make performance management work for you, your team and the Council.
==================
III. Performance appraisal methods
1.Ranking Method
The ranking system requires the rater to rank his
subordinates on overall performance. This consists in
simply putting a man in a rank order. Under this method,
the ranking of an employee in a work group is done
against that of another employee. The relative position of
each employee is tested in terms of his numerical rank. It
may also be done by ranking a person on his job
performance against another member of the competitive
group.
Advantages of Ranking Method
i. Employees are ranked according to their performance
levels.
ii. It is easier to rank the best and the worst employee.
Limitations of Ranking Method
i. The “whole man” is compared with another “whole man”
in this method. In practice, it is very difficult to compare
individuals possessing various individual traits.
ii. This method speaks only of the position where an
employee stands in his group. It does not test anything
about how much better or how much worse an employee
is when compared to another employee.
iii. When a large number of employees are working, ranking
of individuals become a difficult issue.
iv. There is no systematic procedure for ranking individuals
in the organization. The ranking system does not eliminate
the possibility of snap judgements.
2. Rating Scale
Rating scales consists of several numerical scales
representing job related performance criterions such as
dependability, initiative, output, attendance, attitude etc.
Each scales ranges from excellent to poor. The total
numerical scores are computed and final conclusions are
derived. Advantages – Adaptability, easy to use, low cost,
every type of job can be evaluated, large number of
employees covered, no formal training required.
Disadvantages – Rater’s biases
3. Checklist method
Under this method, checklist of statements of traits of
employee in the form of Yes or No based questions is
prepared. Here the rater only does the reporting or
checking and HR department does the actual evaluation.
Advantages – economy, ease of administration, limited
training required, standardization. Disadvantages – Raters
biases, use of improper weighs by HR, does not allow
rater to give relative ratings
4. Critical Incidents Method
The approach is focused on certain critical behaviors of
employee that makes all the difference in the
performance. Supervisors as and when they occur record
such incidents. Advantages – Evaluations are based on
actual job behaviors, ratings are supported by
descriptions, feedback is easy, reduces recency biases,
chances of subordinate improvement are high.
Disadvantages – Negative incidents can be prioritized,
forgetting incidents, overly close supervision; feedback
may be too much and may appear to be punishment.
5. Essay Method
In this method the rater writes down the employee
description in detail within a number of broad categories
like, overall impression of performance, promoteability
of employee, existing capabilities and qualifications of
performing jobs, strengths and weaknesses and training
needs of the employee. Advantage – It is extremely
useful in filing information gaps about the employees
that often occur in a better-structured checklist.
Disadvantages – It its highly dependent upon the writing
skills of rater and most of them are not good writers.
They may get confused success depends on the memory
power of raters.
6. Behaviorally Anchored Rating Scales
statements of effective and ineffective behaviors
determine the points. They are said to be
behaviorally anchored. The rater is supposed to
say, which behavior describes the employee
performance. Advantages – helps overcome rating
errors. Disadvantages – Suffers from distortions
inherent in most rating techniques.
III. Other topics related to Performance appraisal and performance
management (pdf download)
• Top 28 performance appraisal forms
• performance appraisal comments
• 11 performance appraisal methods
• 25 performance appraisal examples
• performance appraisal phrases
• performance appraisal process
• performance appraisal template
• performance appraisal system
• performance appraisal answers
• performance appraisal questions
• performance appraisal techniques
• performance appraisal format
• performance appraisal templates
• performance appraisal questionnaire
• performance appraisal software
• performance appraisal tools
• performance appraisal interview
• performance appraisal phrases examples
• performance appraisal objectives
• performance appraisal policy
• performance appraisal letter
• performance appraisal types
• performance appraisal quotes
• performance appraisal articles

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Performance appraisal and performance management

  • 1. Performance appraisal and performance management In this file, you can ref useful information about performance appraisal and performance management such as performance appraisal and performance management methods, performance appraisal and performance management tips, performance appraisal and performance management forms, performance appraisal and performance management phrases … If you need more assistant for performance appraisal and performance management, please leave your comment at the end of file. Other useful material for you: • performanceappraisal123.com/1125-free-performance-review-phrases • performanceappraisal123.com/free-28-performance-appraisal-forms • performanceappraisal123.com/free-ebook-11-methods-for-performance-appraisal I. Contents of getting performance appraisal and performance management ================== Performance management is so much more than the performance appraisal. It is now more vital than ever, with all councils needing to effectively implement the NSW Integrated Planning and Reporting framework (IPR), and all staff, managers, senior managers and councillors needing to work as a team to achieve the IPR related programs and plans. Unfortunately, far too many organisations are ineffective in making performance management a reality. Both managers and staff are often uncomfortable with performance appraisals – managers don’t like to judge, and staff don’t like to be judged. So they defer the process as long as they can, and then finally pay lip service to what it should be. The manager makes very generalised comments about the staff member’s performance, often failing to recognise good performance and not assertively confronting poor performance. It doesn’t have to be this way. If the manager practices ‘the art of no surprises’, staff members will have had effective coaching, support and constructive feedback throughout the review period, and will know what to expect from the annual review. Performance management starts with giving staff the bigger picture (showing how each person’s role fits in with their team and the Council’s programs/plans). It includes the setting of specific,
  • 2. measurable, achievable goals and key performance indicators (KPIs), and ensuring that all team members understand and are committed to those goals/KPIs. It includes providing effective coaching, feedback and delegation, recognising good performance, effectively managing poor performance, and supporting staff with their learning and development needs. Furthermore, it involves having timely, effective performance reviews, which take into account each team member’s performance over the entire review period, and which are an honest two-way discussion. This session will highlight the critical success factors for performance management, and how to make performance management work for you, your team and the Council. ================== III. Performance appraisal methods 1.Ranking Method The ranking system requires the rater to rank his subordinates on overall performance. This consists in simply putting a man in a rank order. Under this method, the ranking of an employee in a work group is done against that of another employee. The relative position of each employee is tested in terms of his numerical rank. It may also be done by ranking a person on his job performance against another member of the competitive group. Advantages of Ranking Method i. Employees are ranked according to their performance levels. ii. It is easier to rank the best and the worst employee. Limitations of Ranking Method i. The “whole man” is compared with another “whole man” in this method. In practice, it is very difficult to compare individuals possessing various individual traits. ii. This method speaks only of the position where an employee stands in his group. It does not test anything about how much better or how much worse an employee is when compared to another employee. iii. When a large number of employees are working, ranking of individuals become a difficult issue. iv. There is no systematic procedure for ranking individuals
  • 3. in the organization. The ranking system does not eliminate the possibility of snap judgements. 2. Rating Scale Rating scales consists of several numerical scales representing job related performance criterions such as dependability, initiative, output, attendance, attitude etc. Each scales ranges from excellent to poor. The total numerical scores are computed and final conclusions are derived. Advantages – Adaptability, easy to use, low cost, every type of job can be evaluated, large number of employees covered, no formal training required. Disadvantages – Rater’s biases 3. Checklist method Under this method, checklist of statements of traits of employee in the form of Yes or No based questions is prepared. Here the rater only does the reporting or checking and HR department does the actual evaluation. Advantages – economy, ease of administration, limited training required, standardization. Disadvantages – Raters biases, use of improper weighs by HR, does not allow rater to give relative ratings 4. Critical Incidents Method
  • 4. The approach is focused on certain critical behaviors of employee that makes all the difference in the performance. Supervisors as and when they occur record such incidents. Advantages – Evaluations are based on actual job behaviors, ratings are supported by descriptions, feedback is easy, reduces recency biases, chances of subordinate improvement are high. Disadvantages – Negative incidents can be prioritized, forgetting incidents, overly close supervision; feedback may be too much and may appear to be punishment. 5. Essay Method In this method the rater writes down the employee description in detail within a number of broad categories like, overall impression of performance, promoteability of employee, existing capabilities and qualifications of performing jobs, strengths and weaknesses and training needs of the employee. Advantage – It is extremely useful in filing information gaps about the employees that often occur in a better-structured checklist. Disadvantages – It its highly dependent upon the writing skills of rater and most of them are not good writers. They may get confused success depends on the memory power of raters. 6. Behaviorally Anchored Rating Scales statements of effective and ineffective behaviors determine the points. They are said to be behaviorally anchored. The rater is supposed to say, which behavior describes the employee performance. Advantages – helps overcome rating errors. Disadvantages – Suffers from distortions inherent in most rating techniques.
  • 5. III. Other topics related to Performance appraisal and performance management (pdf download) • Top 28 performance appraisal forms • performance appraisal comments • 11 performance appraisal methods • 25 performance appraisal examples • performance appraisal phrases • performance appraisal process • performance appraisal template • performance appraisal system • performance appraisal answers • performance appraisal questions • performance appraisal techniques • performance appraisal format • performance appraisal templates • performance appraisal questionnaire • performance appraisal software • performance appraisal tools • performance appraisal interview • performance appraisal phrases examples • performance appraisal objectives • performance appraisal policy • performance appraisal letter • performance appraisal types • performance appraisal quotes • performance appraisal articles