Performance Management System

1. Performance Management and its
Challenges in Current Scenario
Simaran Shaheen
Asst. Prof.
GBAMS, Mirzapur

2.  Performance Management can be defined as a
process which continuously identifies,
measures and develops the performance of the
workforce in the organization. And to do so,
each individual’s performance and objectives
are connected with the overall mission and
goals of the enterprise.


3.  It is a systematic assessment of the
performance of an employee and using the
assessment to better the performance over
time.
 Performance management is a set of processes
and systems aimed at developing an employee
so they perform their job to the best of their
ability.

4. A performance management system includes the
following actions.
1-Developing clear job descriptions and employee performance plans which includes the
key result areas (KRA') and performance indicators.
2-Selection of right set of people by implementing an appropriate selection process.
3-Negotiating requirements and performance standards for measuring the outcome and
overall productivity against the predefined benchmarks.
4-Providing continuous coaching and feedback during the period of delivery of
performance.
5-Identifying the training and development needs by measuring the outcomes achieved
against the set standards and implementing effective development programs for
improvement.
6-Holding quarterly performance development discussions and evaluating employee
performance on the basis of performance plans.
7-Designing effective compensation and reward systems for recognizing those employees
who excel in their jobs by achieving the set standards in accordance with the performance
plans or rather exceed the performance benchmarks.
8-Providing promotional/career development support and guidance to the employees.
9-Performing exit interviews for understanding the cause of employee discontentment
and thereafter exit from an organization.

5.  Objectives of Performance Management
 To enable the employees towards
achievement of superior standards of
work performance.
 To help the employees in identifying
the knowledge and skills required for
performing the job efficiently as this
would drive their focus towards
performing the right task in the right
way.
 Boosting the performance of the
employees by encouraging employee

6. PM as a Process
The performance management process is a series of five key steps.
These steps are imperative, regardless of how often you review
employee performance.
1. Planning
2-Monitoring
3-Developing
4-Rating
5- Rewarding

7. Performance Management
Challenges in Current Scenario
 Lack of Alignment
 Lack of Measurement
 Leadership and Management commitment
 Management the performance system
 Managing poor performance
 Absence of Integration
 Lack of Leadership Commitment