3. ROLE OF TRAINING AND DEVELOPMENT
Increased Efficiency
Increase in Morale of Employees
Reduced Supervision
Increased Organizational Viability
and Flexibility.
4. IDENTIFYING TRAINING NEEDS
Basic aim of Training
Suitable change in the individual concerned.
Should be related both in terms of organization's demand and that of individual’s.
Various Methods for identifying Training Needs
OrganizationalAnalysis.
TaskAnalysis.
ManAnalysis.
Job role analysis.
Performance analysis.
5. TRAINING NEED ASSESSMENT FLOW CHART
Perform a gap analysis
Identify priorities and importance
Identify causes of performance problems
Identify possible solutions
Training method
6. Training need at different level
Employees
Technical skill
Organizational knowledge
Interpersonal skill
Supervisor's
Technical skill
Organizational knowledge
Interpersonal skill
Top and middle level managers
Technical skill
Organizational knowledge
Interpersonal skill
7. TECHNIQUES
Direct observation
Questionnaires
Consultation with persons in key positions, and/or with specific knowledge
Review of relevant literature
Interviews
Focus groups
Assessments/surveys
Records & report studies
Work samples
Efficiency indices
Performance appraisals
8. TRAINING AND DEVELOPMENT PROCESS
• DETERMINE T&D NEEDS
• SELECT T&D METHOD
• IMPLEMENT T&D PROGRAM
• EVALUATE T&D PROGRAM
• ESTABLISH SPECIFIC OBJECTIVES
13. COMPETANCY BASED TRAINING
Competency based training (CBT) is a style of education that focuses on what you can
achieve in the workplace after completing a course, or because of your workplace training and
experience.
OR
Competency is described as "a cluster of knowledge, skills, abilities, behaviors, and attitudes
related to job success and failure.
Characteristics:-
a. Exhibiting job-relatedness
b. Observable and measurable against well-accepted job standards or criteria,
c. Being improved via training and development,
d. Providing insights on determining how capable or fitness a person is to a job and an
organization.
17. ADVANTAGE’s
Directly link individual competency to the organizational goals.
Develop competencies profiles for specific positions or roles.
Facilitate employee selection ,evolution, training and development.
Assist employers in hiring individuals with unique or rare competencies.
18. DISADVANTAGE’s
Be quite expensive and time consuming to administer.
Develop less meaningful competencies in organizations without clear visions of their
goals.
Reduce core organizational competencies.
Difficult to differentiate between successful and unsuccessful performance when the
competencies are too generic.