3. Vistaprint Revenue Growth 3 *16th Fastest Growing Public Company – Fortune Magazine Millions, fiscal year ending June 30
4. The Challenge… Extremely high growth company Young, capable, highly intelligent workforce Rapid promotion cycles Limited resources for managers Delivery culture “I was promoted internally to be a manager and have been managing for just over a year with zero training other than what I’ve experienced from my manager.” - Vistaprint Manager 10/16/2009 4
5. High Level Learning Topics: Phase I Phase II The Work of Managers Mental Models Ladder of Inference Advocacy & Inquiry Planning and Prioritizing Important vs. Urgent Goal Setting SMART Goals Delegating to Build Talent Skill vs. Will Providing Direct and Actionable Feedback Results Stories Coaching to Drive Results What’s in Your Toolbox? Strategy Implementation Creating a Clear Line of Sight Managing the Challenges of Change Asking the Critical Questions Agility & Resilience Utilizing Communication Process Skills Stakeholders & Triggers Developing a Plan 5
7. Manager Development Program At A Glance 1 HourPhase II Check-In ½ DayGraduation Vista Impact Session Discussions 360° Survey Feedback Vista Impact Session Discussions 360° Survey Feedback Time Commitment: ~ 11-12 Hours Managers of Participants 1 Hour MDP Orientation Ongoing : Conversations, Measurement, Debriefs 2 Days Phase I 2 Days Phase II ½ Day Graduation 12 Vista Impact Sessions 12 Vista Impact Sessions Time Commitment: ~ 11-12 days Participants Ongoing : Reinforcement through E-Learning Q2 Q4 Q1 Q2 Q3 Gathering Metrics Measurement 7
13. Early Results… “MDP has changed the way I think. I am more impactful as a manager now that I have a new framework for work throughput, allocation, and organizational efficiency. Specifically, MDP has helped me sort out “who’s doing what” on my team and how to manage the people and workloads.” - Pilot Participant “I feel more confident in my ability to manage others, especially other managers. I feel that I am truly building a strong team, which helps me, them and the business.” - Pilot Participant “I definitely think getting these core skills will allow me to become a stronger manager and drive value for the team and Vistaprint.” - Class A Participant 10/16/2009 10