1. Zoey Zeitlin
2131 N Meridian Rd Apt 220 • Tallahassee, FL 32303
zoey.zeitlin@yahoo.com • (954) 849-2433
Objective
Seeking a challenging position in a progressive institution where my experience and skills will
significantly contribute to the overall success of the organization and provide opportunities for my career
growth.
Education
Florida State University, Tallahassee, FL 08/10-05/14
Bachelor of Science in Sociology and Anthropology, Magna Cum Laude
Overall GPA: 3.8
Broward College, Davie, FL 08/09-06/10
Overall GPA: 4.0
Hollywood Hills High School, Hollywood, FL 08/06-06/10
High School Diploma
Overall GPA: 5.08
Employment
Florida Department of Financial Services, Tallahassee, FL 04/15-Present
Workers’ Compensation Records Specialist
 Authorize mileage reimbursement, attorney bills, transportation, rehab, durable medical
equipment and miscellaneous expenses for payment
 Obtain information and provide responses to all interested parties regarding claim files
 Investigate documents not intended for the bureau to identify and forward them to the
correct entity
 Mail out correspondence from the Adjuster including initial contact letters to the injured
worker, notice of action changes to the claims, denials, etc.
 Import documents into database as needed
Florida Department of Health, Tallahassee, FL 01/15-04/15
Regulatory Specialist II
 Responsible for retrieving and organizing various correspondence received on a daily
basis
 Provided excellent customer service and general knowledge to inquisitors
 Utilized a specialized database to enter significant amounts of confidential information
 Maintained a controlled space by sorting and analyzing important documentation
 Assisted processors by presenting updated information regarding massage therapist
applications

2. DesignerShoe Warehouse (DSW), Tallahassee, FL 06/14-01/15
Sales Associate
 Engaged with customers and promoted the DSW rewards program
 Responsible for cashiering and online sales
 Maintained a clean and organized store and stockroom
 Handled merchandise; unloaded, stocked, and completed markdowns
Bobby E. Leach Center, Tallahassee, FL 05/12-05/14
Customer Service Representative
 Validated use eligibility of all that entered the facility
 Administered various exercise equipment
 Responded to emergencies, skilled in first-aid and CPR training
 Assisted patrons in their familiarity with the facility and its policies
 Handled cash, check,and credit card sales for equipment purchases
Activities & Honors
Magna Cum Laude
Dean’s List and President’s List – 8 semesters
Kappa Kappa Gamma – Formal Recruitment Head of Matching
BCAA Scholar Athlete Scholarship
Bausch and Lomb Honorary Science Award by the University of Rochester
Wendy’s Heisman Award Winner
District & Regional Swimming and Water Polo Champion
High School Salutatorian
Skills
 Proficient in computer skills including Microsoft Word, Excel, and PowerPoint
 Excellent verbal skills to communicate firmly and effectively
 Ability to uphold a professional and timely manner
 Adeptness to develop and maintain successful working relationships