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1. TOPIC
Quality Manufacturing And Quality Education
Presented by Bint e Zahra

2. QUALITY
 A measure of excellence or a state of being free from defects, deficiencies
and significant variations.
 The totality of features and characteristics of a product or service that
bears its ability to satisfy stated or implied needs.

3. QUALITY MANUFACTURING

4. QUALITY MANUFACTURING
 Manufacturing quality is conformance to specifications
 Quality of design and conformance to specifications provide the
fundamental basis for managing operations to produce quality products
 As customer expectations have risen over time, manufacturing quality
has come to be an absolute requirement, regardless of where products are
manufactured, distributed, and sold.

5. QUALITY MANUFACTURING (CONT.)
Principle functions of
manufacturing quality
Quality design
and engineering
Quality control Quality
management

6. 1. QUALITY DESIGN AND ENGINEERING
 To incorporate quality into the design of products and processes, as well
as to predict potential quality problems prior to manufacture and
delivery of the product

7. 2. QUALITY CONTROL.
 Involves enforcing the use of specified processes and materials, ensuring
qualification of operators and equipment, and making a series of planned
measurements to determine if quality standards are being met
 Provide technical support for manufacturing quality, manufacturers have
come to understand that quality must be integrated throughout the
enterprise.

8. 3. QUALITY MANAGEMENT.
 Involves the planning, organization, direction, and control of all quality
assurance activities

9. FIVE STEPS TO IMPROVED
MANUFACTURING QUALITY
1. Use a Team Mindset
2. Define Quality from the Customer Perspective
3. Develop Organizational Understanding of the Cost of Quality
4. Solve Problems Completely
5. Employ Strong Process Discipline

10. QUALITY EDUCATION

11. QUALITY EDUCATION
 Quality =effectiveness or efficiency .
 When we deal with quality education we mean:
o A standard education must be given to all.
o The content must be same for all.
o Improve with the passage of time

12. UNESCO’S CONCEPTUALIZATION OF
QUALITY EDUCATION
 The quality of education is the first priority of UNESCO
 A Ministerial Round Table CONFERENCE on Quality of Education, held
in Paris in 2003
 UNESCO promotes access to good-quality education as a human right

13. APPROACHES TO QUALITY EDUCATION
1. Humanistic approach
2. Behaviorist approaches
3. Critical approaches
4. Adult education approaches

14. 1. HUMANISTIC APPROACH
 Every human is unique and have equal rights.
 Based on “meaning making” by acquiring knowledge.
 All human need quality education
 There must be no discrimination between rich and poor or male and
female
 Education for all

15. 2. BEHAVIORIST APPROACHES
 Change behavior via specific stimuli
 Learners are not intrinsically motivated or able to construct meaning for
themselves.
 Human behavior can be predicted and controlled through reward and
punishment.

16. 3. CRITICAL APPROACHES
 Education tends to reproduce structures and inequalities of the society
 According to Critical theorists:
o Education that promotes social change;
o A curriculum and teaching methods that encourage critical analysis
of social power relations and of ways in which formal knowledge is
produced and transmitted.

17. 4. ADULT EDUCATION APPROACHES
 In the adult education tradition, experience and critical reflection in
learning is an important aspect of quality

18. ARTICLE
Education and Training in the Auto Manufacturing Industry:
A Comparative Analysis between Japan and Malaysia

19. ARTICLE
CONCEPT
• In July 1981, Prime Minister of Malaysia announced an initiative to learn
from the experiences of Japan (and Korea) in the nation-building of
Malaysia which is called "Look East Policy." The programme consists of
two parts.
1. To send Malaysian students to Japanese universities and institutes of
technology.
2. To send trainees to Japanese industries and training institutes.

20. THANK YOU