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PERSONAL BRAND EXPLORATION
Yolanda Ward
Project & Portfolio I: Week 3
July 26, 2019
The second oldest of ļ¬ve siblings, Yolanda Ward
grew up in the small town of Racine, Wisconsin.
Yolanda lost her mom at a young age, which
made her grow up faster than most teenagers
her age. After her mom passed she took on the
role of guardian for her younger siblings. This
made Yolanda become more responsible , able
to deal with adversity, and learn how to be a
leader and take charge. Yolanda worked in the
healthcare ļ¬eld for 20 years as a certiļ¬ed
nursing assistant before enrolling at Full Sail
University. During her time there she became a
wine connoisseur. Yolanda is earning her
Bachelors in Entertainment Business where she
is focusing on developing business and
entrepreneurial skills.
IDENTITY
PROFESSION
Potential Job Titles
ā€¢ Sales Manager
ā€¢ Buyer and Purchasing Agent
ā€¢ Logistician
Girl/Guy Next Door Archetype: by
being hardworking, relatable, and
accessible I will be able to build
relationships that will last a life time.
My strong values and commitment will
make me an asset to Southern Glazerā€™s
Wine & Spirits.
Sales Manager for Wine Distributor
Demographics: 80% Female, 37-55 years
old, Predominately Hispanic, College
Educated, Located in Southern Florida
Psychodemographics: Enjoys spending time
with their friends, very family orientated, can be
conservative and very opinionated
Ideal Audience: Wanda Bryant-Counts, Talent
Acquisitions Manager (SGWS), Annette Monk,
National Corporate Director of Talent
Acquisitions
(SGWS), Janelle Brice, Executive Sourcing
Specialist
(SGWS).
Recruitment Specialist at SGWS, RNDC, and Breakthrough
Beverage Group
TARGET AUDIENCE
GOALS
Short Term-(2021)
ā€¢ Land an entry-level position at SGWS as a Project Coordinator
ā€¢ Connect with at least 50 of SGWS on LinkedIn by November
24, 2021 with my event plans for the upcoming year.
Mid Term-(2026)
ā€¢ Head a successful campaign by increasing sales in my
specific region
ā€¢ Increase my sales yearly by at SGWS by 25% in other
marketed territories by January 1, 2027
Long Term-(2035)
ā€¢ Become a winery owner and promote my brand of wines
called Jusc Juiz
ā€¢ Learning every spect of the wine industry and secure
partnerships with notable influencers in the wine
community, open my first winery by November 24, 2035.
SKILLS ANALYSIS
Notable Skills & Current Proļ¬ciencies:
Notable Skills REQUIRED in TRADE & Current Proļ¬ciencies:
Data Analysis 65%
Customer Service 70%
SOFTHARD
CRM Software 10%
ERP 5%
Public Speaking 20%
SOFTHARD
Persuasion 10%
I help wine and spirits distributors increase
sales by tapping into new markets of wine
connoisseurs and new consumers.
PROMISE
CREDENTIALS
Work Experience
ā€¢ 20+ years in Customer Service
ā€¢ 3 years as aTasting Room Attendant
Education
ā€¢ Entertainment Business, B.S., Full
Sail University, Spring 2021
Awards
ā€¢ National Society of Collegiate
Scholars
COMPETITION
Quapri Pitts
Industry Experience:
ā€¢ Currently working as a Customer
Service Representative at a
mortgage firm.
ā€¢
Education:
ā€¢ M.S. and B.S in Entertainment Business from Full
Sail University.
ā€¢
Leadership Experience:
ā€¢ Created forms, documents, and spreadsheets that
kept the organizations events, protocols, and
obligations organized in a way that made managing
them more eļ¬ƒcient.
ā€Ø
ā€¢
Skills and Proļ¬ciencies:
ā€¢ Microsoft Oļ¬ƒce- 8 endorsements
ā€¢ Social Media- 8 endorsements
ā€¢ PowerPoint- 6 endorsements
Yolanda Ward
Overall Online Presence:
ā€¢ Less than 200 connections, banner image not
customized, URL not yet customized, headshot not
professional
ā€¢ Grade: Average, 50 out of 100
Industry Experience:
ā€¢ 20 years of Customer Service
Education:
ā€¢ Current student enrolled in Entertainment Business,
B.S. at Full Sail University
Leadership Experience:
ā€¢ Supervised over 50 CNAā€™s
Skills and Proļ¬ciencies:
ā€¢ Customer Service- 0 endorsements
ā€¢ Microsoft Word - 0 endorsements
ā€¢ Data Entry - 0 endorsements
Overall Online Presence:
ā€¢ Less than 100 connections, banner image customized, l
headshot not professional, no articles published,
sporadically active on personal social media accounts,
URL not customized
ā€¢ Grade: Poor, 5 out of 100
COMPETITION
Jessah Diaz
Industry Experience:
ā€¢ 7 years of managerial experience, 2
year as a Sales Consultant at SGWS
Education:
ā€¢ Sports Media and Marketing B.S., 2015
ā€¢ William Esper Studio, 2010, Certiļ¬cation of Completion,
Meisner Technique
ā€¢ American Musical and Dramatic Academy, A.A.,
Musical Theatre, 2002
Leadership Experience:
ā€¢ Events Manager- Implemented Social Media strategies
and marketing material for a hospitality group.
Skills and Proļ¬ciencies:
ā€¢ Social Media Marketing - 45 endorsements
ā€¢ Social Media - 33 endorsements
ā€¢ Marketing - 30 endorsements
Yolanda Ward
Overall Online Presence:
ā€¢ 500+ connections, banner image not yet customized,
polished headshot, 1 published article, 3
recommendations, volunteer work, URL not yet
customized,
ā€¢ Grade: Good, 60 out of 100
Industry Experience:
ā€¢ 20 years of Customer Service
Education:
ā€¢ Current student enrolled in Entertainment Business,
B.S. at Full Sail University (exp 2021)
Leadership Experience:
ā€¢ Supervised over 50 CNAā€™s
Skills and Proļ¬ciencies:
ā€¢ Customer Service- 0 endorsements
ā€¢ Microsoft Word - 0 endorsements
ā€¢ Data Entry - 0 endorsements
Overall Online Presence:
ā€¢ Less than 100 connections, banner image customized, l
headshot not professional, no articles published,
sporadically active on personal social media accounts,
URL not customized
ā€¢ Grade: Poor, 5 out of 100
BRAND POSITION
Being that friendly soul that will come to you
with open arms that always has your best
interest at heart.
YOLANDA WARD
NETWORKING &
MARKETING
Industry Events & Organizations
ā€¢ Annual Alcohol Beverage Importers & Distributors
Conference
ā€£ May 26, 2020| New York, NY
ā€¢ FirstLeaf Wine Club
ā€£ Membership by December 31, 2020
ā€¢ Annual Wine & Weed Symposium
ā€£ August 9-10, 2020 | Santa Rosa, CA
Digital Marketing
ā€¢ Primary Content: create a vlog called ā€œJeucin with Yolaā€; 30
min. episodes tasting different kinds of wine and pairing them
with certain foods; 1 episode per week on YouTube and
Facebook.
ā€¢ Primary Tools: FB, Instagram, and YouTube - promote my vlog
through 60 sec. promo videos; LinkedIn - network with
industry pros and publish weekly videoā€™s highlighting my
content and knowledge of wine ļ¬‚avors
ā€¢ Website: Full Sail digital portfolio site to showcase school
work; use vlog to showcase my knowledge of wine and vlog
episodes
PROFESSIONAL DEVELOPMENT
Mentor
ā€¢ Seeking senior-level manager with at least 15 yrs of
experience in wine industry; strong minded woman
who has a strong vision, knows her direction and where
she is taking the company July. 2025
Formal Education
ā€¢ Complete Entertainment Business, B.S. by expected
graduation date in 2021
Technical Skills
ā€¢ HubSpot CRM; complete all CRM courses through
HubSpot Academy, Dec. 2020
ā€¢ Salesforce For Sales Manager- Lynda.com, May 2020
ā€¢ Becoming An Entrepreneur- HubSpot.com, Jan. 2020
Soft Skills
ā€¢ Logistics Foundation- Lynda.com, Mar. 2020
ā€¢ Making Great Sales- Lynda.com, Jan. 2020
ā€¢ Join local AA-ISP and regularly attend monthly events,
starting Jun.. 2020
ā€¢ Public Speaking - Lynda.com, May. 2020
Yolanda Ward
You know how wine sales have been dwindling
from 2020 to 2025? Well what I do is make high
quality wines at affordable prices that meet
consumers needs. I use Chardonnay grapes from Blanc, France, which
increases the ļ¬‚avors of wines that tingle the palette. In 2025 I took the
sales of Jusc Jeuce from 23% in sales to a 45% increase of sales by 2030
and the majority of those sales came from new consumers.
ā€œ
REFERENCES
Pitts, Q (2019). Quapri Pitts LinkedIn Profile. Retrieved
July 26,2019, from https://www.linkedin.com/in/quapri/
ONETOnLine.org. (2019). Summery Report from:11-2022.00
Search Sales Manager. Retrieved July 25, 2019, from
https://www.onetonline.org/link/summary/11-2022.00.
SGWS Career Site. (2019). Manager, Business Insights-
Multicultural- Job Description. Retrieved July 25, 2019,
from https://jobs.southernglazers.com/job/miami/manager-
business-insights-multicultural/1065/1208410.
SGWS. (2019). SGWS Company Website on LinkedIn. Retrieved
July 25, 2019, from https://www.linkedin.com/company/
southern-wine-&-spirits/life/b4c4fd79-70fe-4fd7-b398-
af6693750987/
Diaz, J (2019). Jessah Diaz LinkedIn Proļ¬le. Retrieved July 26,
2019, from https://www.linkedin.com/in/jessahdiaz/detail/
photo/.
SGWS Career Site. (2019). Business Analyst-Job Description.
Retrieved on July 26,2019, from https://
jobs.southernglazers.com/job/miramar/business-analyst/
1065/11991999
Eventbrite.com. (2019). 2020 Alcohol Beverage Importers &
Distributors Conference. Retrieved July 30, 2019, from
https://www.eventbrite.com/e/2020-alcohol-beverage-
importers-distributors-conference-registration-63372590123
Young, Nick-Wine Industry Network. 3rd Annual Wine & Weed
Symposium. (2019). Retrieved July 30, 2019, from http://wine-
weed.com/nc/
Firstleaf Website. (2019). Membership, Retrieved July 30, 2019,
from https://www.ļ¬rstleaf.club/how-it-works

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Personal exploration

  • 1. PERSONAL BRAND EXPLORATION Yolanda Ward Project & Portfolio I: Week 3 July 26, 2019
  • 2. The second oldest of ļ¬ve siblings, Yolanda Ward grew up in the small town of Racine, Wisconsin. Yolanda lost her mom at a young age, which made her grow up faster than most teenagers her age. After her mom passed she took on the role of guardian for her younger siblings. This made Yolanda become more responsible , able to deal with adversity, and learn how to be a leader and take charge. Yolanda worked in the healthcare ļ¬eld for 20 years as a certiļ¬ed nursing assistant before enrolling at Full Sail University. During her time there she became a wine connoisseur. Yolanda is earning her Bachelors in Entertainment Business where she is focusing on developing business and entrepreneurial skills. IDENTITY
  • 3. PROFESSION Potential Job Titles ā€¢ Sales Manager ā€¢ Buyer and Purchasing Agent ā€¢ Logistician Girl/Guy Next Door Archetype: by being hardworking, relatable, and accessible I will be able to build relationships that will last a life time. My strong values and commitment will make me an asset to Southern Glazerā€™s Wine & Spirits. Sales Manager for Wine Distributor
  • 4. Demographics: 80% Female, 37-55 years old, Predominately Hispanic, College Educated, Located in Southern Florida Psychodemographics: Enjoys spending time with their friends, very family orientated, can be conservative and very opinionated Ideal Audience: Wanda Bryant-Counts, Talent Acquisitions Manager (SGWS), Annette Monk, National Corporate Director of Talent Acquisitions (SGWS), Janelle Brice, Executive Sourcing Specialist (SGWS). Recruitment Specialist at SGWS, RNDC, and Breakthrough Beverage Group TARGET AUDIENCE
  • 5. GOALS Short Term-(2021) ā€¢ Land an entry-level position at SGWS as a Project Coordinator ā€¢ Connect with at least 50 of SGWS on LinkedIn by November 24, 2021 with my event plans for the upcoming year. Mid Term-(2026) ā€¢ Head a successful campaign by increasing sales in my specific region ā€¢ Increase my sales yearly by at SGWS by 25% in other marketed territories by January 1, 2027 Long Term-(2035) ā€¢ Become a winery owner and promote my brand of wines called Jusc Juiz ā€¢ Learning every spect of the wine industry and secure partnerships with notable influencers in the wine community, open my first winery by November 24, 2035.
  • 6. SKILLS ANALYSIS Notable Skills & Current Proļ¬ciencies: Notable Skills REQUIRED in TRADE & Current Proļ¬ciencies: Data Analysis 65% Customer Service 70% SOFTHARD CRM Software 10% ERP 5% Public Speaking 20% SOFTHARD Persuasion 10%
  • 7. I help wine and spirits distributors increase sales by tapping into new markets of wine connoisseurs and new consumers. PROMISE
  • 8. CREDENTIALS Work Experience ā€¢ 20+ years in Customer Service ā€¢ 3 years as aTasting Room Attendant Education ā€¢ Entertainment Business, B.S., Full Sail University, Spring 2021 Awards ā€¢ National Society of Collegiate Scholars
  • 9. COMPETITION Quapri Pitts Industry Experience: ā€¢ Currently working as a Customer Service Representative at a mortgage firm. ā€¢ Education: ā€¢ M.S. and B.S in Entertainment Business from Full Sail University. ā€¢ Leadership Experience: ā€¢ Created forms, documents, and spreadsheets that kept the organizations events, protocols, and obligations organized in a way that made managing them more eļ¬ƒcient. ā€Ø ā€¢ Skills and Proļ¬ciencies: ā€¢ Microsoft Oļ¬ƒce- 8 endorsements ā€¢ Social Media- 8 endorsements ā€¢ PowerPoint- 6 endorsements Yolanda Ward Overall Online Presence: ā€¢ Less than 200 connections, banner image not customized, URL not yet customized, headshot not professional ā€¢ Grade: Average, 50 out of 100 Industry Experience: ā€¢ 20 years of Customer Service Education: ā€¢ Current student enrolled in Entertainment Business, B.S. at Full Sail University Leadership Experience: ā€¢ Supervised over 50 CNAā€™s Skills and Proļ¬ciencies: ā€¢ Customer Service- 0 endorsements ā€¢ Microsoft Word - 0 endorsements ā€¢ Data Entry - 0 endorsements Overall Online Presence: ā€¢ Less than 100 connections, banner image customized, l headshot not professional, no articles published, sporadically active on personal social media accounts, URL not customized ā€¢ Grade: Poor, 5 out of 100
  • 10. COMPETITION Jessah Diaz Industry Experience: ā€¢ 7 years of managerial experience, 2 year as a Sales Consultant at SGWS Education: ā€¢ Sports Media and Marketing B.S., 2015 ā€¢ William Esper Studio, 2010, Certiļ¬cation of Completion, Meisner Technique ā€¢ American Musical and Dramatic Academy, A.A., Musical Theatre, 2002 Leadership Experience: ā€¢ Events Manager- Implemented Social Media strategies and marketing material for a hospitality group. Skills and Proļ¬ciencies: ā€¢ Social Media Marketing - 45 endorsements ā€¢ Social Media - 33 endorsements ā€¢ Marketing - 30 endorsements Yolanda Ward Overall Online Presence: ā€¢ 500+ connections, banner image not yet customized, polished headshot, 1 published article, 3 recommendations, volunteer work, URL not yet customized, ā€¢ Grade: Good, 60 out of 100 Industry Experience: ā€¢ 20 years of Customer Service Education: ā€¢ Current student enrolled in Entertainment Business, B.S. at Full Sail University (exp 2021) Leadership Experience: ā€¢ Supervised over 50 CNAā€™s Skills and Proļ¬ciencies: ā€¢ Customer Service- 0 endorsements ā€¢ Microsoft Word - 0 endorsements ā€¢ Data Entry - 0 endorsements Overall Online Presence: ā€¢ Less than 100 connections, banner image customized, l headshot not professional, no articles published, sporadically active on personal social media accounts, URL not customized ā€¢ Grade: Poor, 5 out of 100
  • 11. BRAND POSITION Being that friendly soul that will come to you with open arms that always has your best interest at heart. YOLANDA WARD
  • 12. NETWORKING & MARKETING Industry Events & Organizations ā€¢ Annual Alcohol Beverage Importers & Distributors Conference ā€£ May 26, 2020| New York, NY ā€¢ FirstLeaf Wine Club ā€£ Membership by December 31, 2020 ā€¢ Annual Wine & Weed Symposium ā€£ August 9-10, 2020 | Santa Rosa, CA Digital Marketing ā€¢ Primary Content: create a vlog called ā€œJeucin with Yolaā€; 30 min. episodes tasting different kinds of wine and pairing them with certain foods; 1 episode per week on YouTube and Facebook. ā€¢ Primary Tools: FB, Instagram, and YouTube - promote my vlog through 60 sec. promo videos; LinkedIn - network with industry pros and publish weekly videoā€™s highlighting my content and knowledge of wine ļ¬‚avors ā€¢ Website: Full Sail digital portfolio site to showcase school work; use vlog to showcase my knowledge of wine and vlog episodes
  • 13. PROFESSIONAL DEVELOPMENT Mentor ā€¢ Seeking senior-level manager with at least 15 yrs of experience in wine industry; strong minded woman who has a strong vision, knows her direction and where she is taking the company July. 2025 Formal Education ā€¢ Complete Entertainment Business, B.S. by expected graduation date in 2021 Technical Skills ā€¢ HubSpot CRM; complete all CRM courses through HubSpot Academy, Dec. 2020 ā€¢ Salesforce For Sales Manager- Lynda.com, May 2020 ā€¢ Becoming An Entrepreneur- HubSpot.com, Jan. 2020 Soft Skills ā€¢ Logistics Foundation- Lynda.com, Mar. 2020 ā€¢ Making Great Sales- Lynda.com, Jan. 2020 ā€¢ Join local AA-ISP and regularly attend monthly events, starting Jun.. 2020 ā€¢ Public Speaking - Lynda.com, May. 2020
  • 14. Yolanda Ward You know how wine sales have been dwindling from 2020 to 2025? Well what I do is make high quality wines at affordable prices that meet consumers needs. I use Chardonnay grapes from Blanc, France, which increases the ļ¬‚avors of wines that tingle the palette. In 2025 I took the sales of Jusc Jeuce from 23% in sales to a 45% increase of sales by 2030 and the majority of those sales came from new consumers. ā€œ
  • 15. REFERENCES Pitts, Q (2019). Quapri Pitts LinkedIn Profile. Retrieved July 26,2019, from https://www.linkedin.com/in/quapri/ ONETOnLine.org. (2019). Summery Report from:11-2022.00 Search Sales Manager. Retrieved July 25, 2019, from https://www.onetonline.org/link/summary/11-2022.00. SGWS Career Site. (2019). Manager, Business Insights- Multicultural- Job Description. Retrieved July 25, 2019, from https://jobs.southernglazers.com/job/miami/manager- business-insights-multicultural/1065/1208410. SGWS. (2019). SGWS Company Website on LinkedIn. Retrieved July 25, 2019, from https://www.linkedin.com/company/ southern-wine-&-spirits/life/b4c4fd79-70fe-4fd7-b398- af6693750987/ Diaz, J (2019). Jessah Diaz LinkedIn Proļ¬le. Retrieved July 26, 2019, from https://www.linkedin.com/in/jessahdiaz/detail/ photo/. SGWS Career Site. (2019). Business Analyst-Job Description. Retrieved on July 26,2019, from https:// jobs.southernglazers.com/job/miramar/business-analyst/ 1065/11991999 Eventbrite.com. (2019). 2020 Alcohol Beverage Importers & Distributors Conference. Retrieved July 30, 2019, from https://www.eventbrite.com/e/2020-alcohol-beverage- importers-distributors-conference-registration-63372590123 Young, Nick-Wine Industry Network. 3rd Annual Wine & Weed Symposium. (2019). Retrieved July 30, 2019, from http://wine- weed.com/nc/ Firstleaf Website. (2019). Membership, Retrieved July 30, 2019, from https://www.ļ¬rstleaf.club/how-it-works