1. Wuraola Adesiyan Adenike
wuraolasiyan@gmail.com Phone +2348062189888
3, Atanda Alonge Street off Miyaki street Oworoshoki, Lagos.
Career Objective
To build a career through active contribution to the development of diverse areas of human
endeavours and to be a part of highly skilled and focused group that has passion and enthusiasm for
heightening their capacities in their chosenfields.
Education
2005 – 2009 B.A (Hons) History and Diplomatic studies, Olabisi Onabanjo University, Ago-
Iwoye, Ogun State (2nd
class lower)
1996– 2002 Gbagada Grammar School, Gbagada Lagos State. (SSCE)
Gender: Female Date of Birth: 22/06/1986 Nationality: Nigerian
November 2015- till date | Executive Assistant
WISCAR (Women in Successful Careers)
Duties/Responsibilities
Administrative Duties
 Provide support for the development of corporate strategy and foster appropriate relationships
with key stakeholders.
 Cultivate rewarding and credible relationships with key stakeholders and lead the development of
relevant strategic alliances/partnerships through relevant communication channels.
 Supervise and co-ordinate the management of WISCAR’s day-today affairs within the guidelines
established by the advisory board.
 Maintain accurate board minutes, including taking notes at meetings, preparing draft minutes for
founder’s review and ensuring approved minutes are enteredinto organization’s minute book.
 Ensure the timely implementation of board and advisory board decision.
 Ensure the continuous review and assessment of the effectivenessand efficiencyof organization’s
policies, procedures and processes and identify improvement opportunities in line with best
practices.
 Create annual operating calendar that supports strategic direction set by the board.
 Plan and organize board meetings & trainings.
 Prepare and /or edit internal or externalproposals, memos and presentations.

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 Manage expendituresand transactions of WISCAR in line with approved budget;Payroll
Administration and Book-keeping.
 Maintenance of accurate, comprehensive and accessible manual and electronic filing system.
 Organization’s website, and social media pages (Facebook, Instagram, LinkedIn & twitter)
administration.
PR/Communications duties
 Devise, develop and implement internal communications programmes in order to support
organizational objectives of the communications strategy, playing leading role in shaping the
content, tone and mode of deliveryof key messagesto all stakeholders.
 Propose, manage and control budgets, ideas, themesand timescales for corporate events and
internal communications campaigns.
 To manage and monitor the budget for communication projects, whilst taking everyopportunity to
explore and secure economies of scale, synergyand effectiveness.Identifykey issues for internal
communications on an ongoing basis and to develop specific communications plans where
necessaryand ensure that these issues are appropriately included in relevant regular internal
communications activities.
 Lead on communications contribution to print and online channels for stakeholders.
 Write promotional and marketing material and managing distribution of mail-shots relating to
corporate eventsand internal communications. Manage the production of posters, flyers,
brochures, annual year book, websites and web pages relating to corporate events and internal
communications and to conveykey messages and new developments.
 Identify and develop additional communication channels and tools with the objective of improving
stakeholder’s engagementand ensuring key messagesare deliveredefficiently and effectivelyand
provide advice and support to the board on a broad range of communications and eventsand
projects.
 Manage and maintain stakeholder databases, suppliers, contractors relating to corporate events
and internal communication.
 Monitoring of and reporting on the communications campaign and/or event’s progress to the
board.
September2011-November 2015 /Customer Care representative MTNNigeriaCommunication Limited
Duties/Responsibilities
 Attend to all incoming calls and resolve customer queries
 Maintain a workable relationship betweenthe company and customer
 Ensure one call resolution of all service request
 Provide quality product information to all client/customer
 Ensure the continuous stability of business via good representation of the company
 Upselling and cross selling of company product and service
 Educate customers on MTN products and services, functionalities, features and competitive
advantage

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 Capture and monitor customer complaints and points of improvement and ensure complaints and
queries are promptly attended to and escalated appropriately
 Handle all enquiriesand requestsof customers and ensure resolution as well as inform customers of
status of their complaint, queryor request and record details of contact
 Establish and maintain professional business relationship with customers to enhance MTNN’s
business, image and services
July 2011 | July 2011 Volunteer (Programmes Department) Jakin NGO
Duties/Responsibilities
 Facilitation of session during Sexuality Education training for Out of school youth
 Preparing of all teaching aid
 Sourcing for resource material for training.
 Registration of training participants
June 2010-June 2011 | FinancialOperations Administrator MTN NigeriaCommunication Ltd
Asaba RegionalOffice, Deltastate.
Duties/Responsibilities
 Effective management of office equipment.
 Provide information on new organizational developments and proceduresto the region.
 Administration of stationeries within the unit.
 Resolution of staff administrative issues.
 Managed internal and externalcorrespondences
 Co-ordinate regional meetings and follow up on actions from meetings.
 Update of all Expensesand imbursement on IFS and SpreadSheet
 Attending to staff at the Businesssupport unit.
 Responding to email queries logged to finance cash expense self-solution portal
 Ensured all travel requisition and other documents are filled in line with policy
 Collection of staff approved travel requisition
 Receiving purchase order and ensuring match with invoice
 Notifying staff of pickup of Cash.
 Preparing of End of week and Month Cash Count Certificate
 Disbursement of cash to Staff (out of station)
 Notifying staff of approval of Payment
Dec 2003-Dec 2004| Youth Assistant-(Youth Skill Development Programme) Action
Health Incorporated (NGO)
 Organizing of the Annual Teenage Festival of Life
 Coordination of the Peer Health Education Training
 Facilitation of Daily Sessions on Sexuality Education, Sexually Transmitted Infections and
related issues

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 Receivingof visitors and Taking them on the tour of the Organization
 Organizing of the Monthly Awareness Outreach
 Update of New Member’sData on a Daily Basis
 Representingthe Organisation at Youth Developmentprogrammes
 Writing the Monthly report
 Sourcing of resource materials for researchers
 Short listing youngpeople for training
Key Skills&Competencies
· Excellentreport writing skills
· Event Planning & Execution
· Policy Implementation skills
· Good Communication skills
· TeamBuilding & Leadership
· Customer Relationship Management
· Vendor & Client Communication
· Corporate Communications
Hobbies
Listening to music, visiting new places & meeting new people.
Referees
ON REQUEST