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GROUP THREE
• MEMBER
• NAME INDEX NUMBER
• ZEBTOR JANET AR/MLE/22/0001
• GLORIA HOGGAR AR/ENS/22/0009
• ARTHUR MAVIS AMA AR/ENS/22/0027
• WUMBEI, ABDUL-SAMMED AR/ENS/22/0014
LANGUAGE IN SOCIAL
INTERACTION
• OUTLINE OF PRESENTATION
 INTRODUCTION
 ASPECTS OF LANGUAGE IN SOCIAL INTERACTION
 THEORIES ASSOCIATED WITH LANGUAGE IN SOCIAL INTERACTION
RELEVANCE OF LANGUAGE IN SOCIAL INTERACTION
 SUMMARY AND CONCLUSION
 REFERENCES
INTRODUCTION
• Language is a fundamental tool through which human beings
communicate with one another. It plays a crucial role in social
interactions as it allows individuals to communicate, express their
thoughts, intentions, feelings, and establish connections with
others. The manner in which language is used in social interaction
plays a crucial role in shaping relationships, and influencing
outcomes.
ASPECTS OF LANGUAGE IN SOCIAL
INTERACTION
•The following are some aspects of
language in social interaction;
•A. Verbal Communication: This refers
to the use of spoken or written words
to convey messages.
ASPECTS OF LANGUAGE IN SOCIAL
INTERACTION CONT’D
•B. Nonverbal Communication: The use
of gestures, facial expressions, anything
other than words to convey messages.
•C. Turn-Taking: This refers to an
instance where individuals take turns to
speak.
ASPECTS OF LANGUAGE IN SOCIAL
INTERACTION CONT’D
• D. Pragmatics: Pragmatics refers to the study of how
language is used in different social contexts, and how
the meaning is interpreted based on the context..
• E. Politeness and Face-saving: Language in social
interaction is often guided by politeness norms and the
desire to maintain positive social relationships.
ASPECTS OF LANGUAGE IN SOCIAL
INTERACTION CONT’D
•E. Register and Style: Language use
can vary depending on the social
context, relationship between
speakers, and formality of the
situation.
THEORIES ASSOCIATED WITH
LANGUAGE IN SOCIAL
INTERACTION
• There are several theories associated with language in social
interaction that seek to explain how language is used and
understood in social contexts. Some are discussed below;
 Speech Acts Theory
 Politeness Theory
 Conversation Analysis Theory
SPEECH ACTS THEORY
Human beings perform actions whenever they
speak, that is, when people use language, they are
not only conveying information, but also
performing actions via the utterances (Yule, 1996).
The actions performed via utterances are called
speech acts, and in English, are commonly given
more specific labels such as apology, complaint,
compliment, invitation, promise, or request.
Levels of Speech Acts
•On any occasion, the action performed by
producing an utterance will consist of three
related acts;
 Locutionary act: The act of producing
meaningful linguistic expression.
Illocutionary act: The purpose or function
of an utterance.
Levels of Speech Acts Cont’d
Perlocutionary Act: This refers to the
intended effect of an utterance,
otherwise known as the perlocutionary
effect.
Levels of Speech Acts Cont’d
• Of these three dimensions, the most discussed is
illocutionary force. In fact the term speech act is
generally interpreted quite narrowly to mean only the
illocutionary force of an utterance.
• The illocutionary force of an utterance is what it ‘counts
as’. The same illocutionary act below can count as i. a
prediction, ii. a warning, or iii. a promise. These
different analyses of the utterance represent different
illocutionary forces
Example
• I will see you later.
• This statement could mean;
• I predict that I will see you later.
• I warn you that I will see you later.
• I promise you that I will see you later.
Example Cont’d
• One problem with the example above is that the
same utterance can potentially have quite
different illocutionary forces. How can speakers
assume that the intended illocutionary force will
be recognized by the hearer? The question has
been answered by considering two things:
Illocutionary Force Indicating Devices and
felicity conditions.
Illocutionary Force Indicating Device
•IFID: This is an expression where there is a
slot for a verb that explicitly names the
illocutionary act being performed. Such a
verb can be called a performative verb. For
example, instead of clean the house, one
will say, I order you to clean the house.
Felicity Conditions
• Felicity Conditions: These are the conditions that
have to be fulfilled before an utterance can be
said to be successful. These are the conditions
that have to be met before one can say that a
speaker has made a sincere statement.
Classification of speech Acts
• Assertives/representatives: These speech acts are used
in making statements. They are those kinds of speech
acts that state what the speaker believes to be the case
or not.
• Directives: These speech acts are used in giving
commands. These speech acts are used by the speaker
to get someone else to do something.
Cont’d
• Commissives: These speech acts are used in making
promises. These speech acts are used by the speaker
when they are committing themselves to some future
action.
• Expressives: These speech acts are used in expressing
emotions. These speech acts state what the speaker
feels.
Cont’d
• Declaratives: These speech acts are used in
making declarations. These speech acts change
the world via their utterances. For declaration to
be performed appropriately, a speaker must have
a special institutional role, in a specific context.
E.g. Presiding Judge: I hereby sentence the
defendant to two years imprisonment
Structural Types of Speech Acts
• Direct Speech Act: a speech act whose proposition is
clearly represented in the utterance and understood by
the addressee. For example, please put on the fan.
• Indirect Speech Act: a speech act whose proposition is
not clearly stated, however, through inference, and
implicature, an addressee understands the intention of
the speaker. For example, it is very hot in here.
NOTE: It is important to note that each time we make an
utterance, we are using the utterance to perform certain act.
Such act may be directly stated by the speaker, or indirectly
stated. Certain verbs are used to explicitly signal that an
utterance is meant to perform an act, such verbs are called
performative verbs, while the utterance in which they occur is
called performative utterance. For any utterance to be judged as
sincere, it has to meet certain felicity conditions. Some
utterances have surface forms that differ from the intention of
the speaker, such utterances are called indirect speech acts.
POLITENESS THEORY
• This theory, developed by sociolinguists, Penelope
Brown and Stephen Levinson, explores how people
use language to maintain social harmony and
manage face saving in interactions.
• There are two key concepts in this theory;
politeness and face
Meaning of Politeness
• Politeness is the kind of disposition we have
towards other people that make us not want to
hurt their feelings, or do things that we know will
make them feel unwanted.
• Politeness, in an interaction, can be defined as
the means employed to show another person’s
face (Yule, 1996).
Meaning of Face
•Face means the public self-image of a
person. It refers to that emotional and social
sense of self that everyone has and expects
everyone else to recognize. Every individual
has got a positive and a negative face
(Brown & Levinson, 1987).
Types of Face
 Positive Face: A person’s positive face is the need
to be accepted, liked by others, to be treated as a
member of the same group, and to know that his or
her wants are shared by others (Yule, 1996).
 Negative Face: A person’s negative face is the need
to be independent, to have freedom of action, and
not to be imposed on by others.
Face Threatening Acts (FTAs)
• If one says something that makes other people feel embarrassed
or uncomfortable, or something that threatens another person’s
self-image, the speaker is said to have employed a Face
Threatening Act (FTA).
• On the other hand, when you say something that lessens possible
threat to another person’s face, you are said to be performing a
face saving act. Politeness strategies are employed to deal with
face threatening acts.
• Politeness strategies are employed to deal with face
threatening acts.
Politeness Strategies
•Brown and Levinson (1987) identified four
major types of politeness strategies, namely;
•Positive Politeness: these are face saving acts
concerned with a person’s positive face that
tend to show solidarity, emphasize that both
speakers want the same thing, and that they
have a common goal.
Politeness Strategies
•Negative Politeness: these are face saving
acts oriented towards a person’s negative
face which tend to show deference,
emphasize the importance of the other’s
time or concerns, and even include an
apology for the imposition or the
interruption.
Politeness Strategies
• Off Record Strategy: this is a politeness strategy in
which a speaker does not directly ask an addressee
for anything.
• For example, just as we have given the earlier
example, a speaker in this same context can decide
to go the off the record strategy by searching their
bag and make the following utterances, Oh, I forgot
my pen. Or Hmm, I wonder where I put my pen.
Politeness Strategies
•Bald on Record: this strategy is employed
when a speaker directly addresses the
other as a means of expressing their
needs.
•This strategy does not attempt to
minimize the threat to the hearer’s face.
Politeness Principle
• Politeness principle is a set of maxims, just like the
Cooperative Principle. These maxims were proposed by
Geoffrey Leech. Leech observes that participants in
social interaction try to interact in an atmosphere of
relative harmony. Below are the maxims;
oTact Maxim: minimize cost to other, maximize benefit
to other. E.g. Can you spare just a minute please?
Politeness Principles
• Generosity Maxim: minimize benefit to self,
maximize cost to self. This maxim makes it clear
that to really express politeness in conversation, the
speaker should put others first before
himself/herself.
• Modesty maxim: minimize praise of self, maximize
praise of others. We should find opportunities to
praise others, while we dispraise self.
Politeness Principles
• Agreement Maxim: minimize disagreement between self
and other, maximize agreement between self and other.
• Sympathy Maxim: minimize antipathy between self and
other, maximize sympathy between self and other. One
way of expressing politeness is to identify with people by
congratulating them, commiserating with them, or
expressing condolences when they are bereaved.
Politeness Theory Summary
• It is natural for us, as we interact, to be sensitive to the
social situation in which the interaction takes place.
• One way of being sensitive to the social situation and
the cultural practices is to be polite in our interaction.
Politeness is one phenomenon in our daily interactions.
• Pragmatists have identified the strategies we use when
being polite and the maxims we observe in the process.
Some of these pragmatists include, Brown, Levinson,
and Leech.
CONVERSATION ANALYSIS THEORY
• This theory, developed by sociolinguists, Harvey
Sacks, Emmanuel Schegloff, and Gail Jefferson,
focuses on the detailed analysis of naturally
occurring conversations.
• It examines the structure and organization of
conversation, including turn-taking, error-repair
mechanism, and preference organization.
Turn-Taking and Turn Allocation
• Turn taking is a general feature of conversation.
This refers to the orderly manner in which
interlocutors interact in a conversation.
• Speakers and listeners change their roles in order to
begin their speech (Coulthard, 1985). Turn taking
mechanisms may vary between cultures and
languages. Some rules that govern turn taking in
discourse are;
Rules Governing Turn-Taking
• When the current speaker selects the next speaker, the
next speaker has the right to and is obliged to commence
the turn.
• If the current speaker does not select the next speaker,
any one of the speakers have the right to self-select and
become the next speaker.
• If neither the current speaker selects the next speaker
nor the next speaker self-selects, the current speaker
may resume his or her turn (Sacks, Schegloff & Jefferson,
1974).
Turn Eliciting Signals
• There are signals to turn-taking that are called turn-
eliciting signals. We have the Turn Construction Unit
(TCU), which is the fundamental segment of speech in
conversation.
• It describes pieces of conversation, which may comprise
an entire turn. The end of a TCU is called a Transition
Relevance Place (TRP).
• TRP marks a point where the turn may go to another
speaker, or the present speaker may continue with
another TCU.
Adjacency Pairs
• Adjacency pair is a unit of conversation that
contains an exchange of one turn each by two
speakers.
• The turns are so related to each other that the
first turn requires a range of specific type of
response in the second turn. For example,
Question – Answer Pair, Invitation - Acceptance
Insertion Sequences
• An insertion sequence is a sequence of turns
intervenes between the first and second parts of an
adjacency pair. It is a kind of delay in which the
response expected is not given, rather, an entirely
different, though related response is given.
Error – Repair Mechanism
• In conversation, we do not always say things the correct way we
desire to say them. When we did not say what we ought to say,
we still have a way of saying them. This is called error – repair.
• Overlap in Speeches: An overlap in speech occurs when two or
more interlocutors are talking at the same time. It can also be
described as occurrences of two or more participants trying to
take their turns at the same time after the previous speaker had
finished his turn, or is about to finish his turn. The real overlap
occurs when the two participants start their turns
simultaneously, and none of them relinquishes the floor for the
other.
Conversation Analysis Summary
• Analyzing a conversation involves how turns are taken
and allocated, and other features such as how people
correct their errors in speech when they realize them.
• Apart from all these, we realize that the talks overlap,
especially, when the speakers involved are eager to
make their points, or when a speaker feels that the last
speaker has finished their turn.
• In fact, when a conversation moves on without any of
these features, it seems less natural than when they are
present.
Significance of Language in Social Interaction
• The manner in which language is used in social
interactions plays a crucial role in shaping
relationships and influencing outcomes.
• This aspect of the presentation aims to discuss
the significance of language in social interaction
with relevant examples.
Significance Cont’d
• Establishing and Maintaining Relationships:
Language plays a vital role in establishing and
maintaining relationships.
• Expressing emotions and feelings: Language
allows individuals to express their emotions and
feelings, enabling others to understand and
empathize.
Significance Cont’d
• Negotiation and Conflict Resolution: Language serves
as a tool for negotiation and conflict resolution in
social interactions.
• Establishing social norms and cultural identity;
Language plays a crucial role in establishing social
norms and cultural identity within a community.
Through language, individuals convey and reinforce
shared values, beliefs, and customs.
Significance Cont’d
• Power Dynamics and Social Hierarchy; Language can
reflect and perpetuate power dynamics and social
hierarchies in social interactions.
• Individuals with higher social status or authority may
use language to assert dominance or control, while
those with lower status may adopt more deferential
language.
Summary and Conclusion
• In this presentation, we have tried to look at language in
social interaction in its absolute totality. As we have
pointed out that language is the fundamental tool for
human communication, it plays some crucial roles in
social interactions. The roles that language play in social
interactions are determined by how we use the language.
• We have identified a few aspects of language in social
interaction; verbal and nonverbal communication,
pragmatics, turn taking, amongst others.
Summary Cont’d
• We have equally discussed some of the theories that
are associated with how language is used in social
interaction; speech acts theory, politeness theory, and
conversation analysis theory.
• There are two key concepts in politeness theory;
politeness and face. Politeness has to do with
recognizing the face wants of the other, while face
refers to one’s self-image.
Summary Cont’d
• The speech acts theory also recognizes the fact that when we
speak, we don’t just utter sentences or utterances, but we
perform certain actions via our utterances, such as issuing a
command, making a complaint, giving an order amongst many
others.
• There are three levels of making an utterance, the
locutionary act, which has to do with constructing meaningful
linguistic expressions, the illocutionary act, which has to do
the with the purpose or intention of the utterance, and then,
the perlocutionary act, which has to do with the effect of the
utterance.
Summary Cont’d
• We have equally explored the fact that for a particular
speech act to be sincere or successful, certain conditions
ought to be met, these conditions are technically referred
to as felicity conditions.
• Speech acts are categorized into asserstives, declaratives,
commissives, expressives etc.
• We have indeed also pointed out that for a conversation to
be natural, it cannot flow continuously, there ought to be
errors, which the speakers sometimes try to correct or
repair, they ought to be overlaps in speeches as well.
Summary Cont’d
• Speakers may sometimes also take turns during speech
amongst others, conversation analysis theory deals with
this aspect.
• We have identified also that, language plays a
significant role in social interact such as; establishing
and maintaining relationships, negotiation and conflict
resolution, expressing emotions and feelings,
establishing social norms and cultural identity.
REFERENCES
• Austin, J.L. (1975). How to Do Things with Words (Vol. 88). Oxford
University Press.
• Coulthard, M. (2013). Conversation Analysis and Social Skills
Training. Radical Approaches to Social Skills Training (Psychology Revivals),
205.
• Hall, J.A. (2013). The Psychology of Interpersonal Communication.
Routledge.
• Holtgraves, T. (2013). Language as Social Action: Social Psychology
and Lasnguage Use. Psychology Press.
REFERENCES CONT’D
• Leech, G.N. (2014). The Pragmatics of Politeness. Oxford
Studies in Sociolinguis.
• Sacks, H., Schegloff, E.A., Jefferson, G. (1978). A
Simplest Systematic for the Organization of Turn Taking
for Conversation. In Studies in the organization of
conversational interaction (pp. 7-55). Academia Press.
• Yule, G. (1996). Pragmatics. Oxford University Press.
Oxford.

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Group Language Social Interaction

  • 1. GROUP THREE • MEMBER • NAME INDEX NUMBER • ZEBTOR JANET AR/MLE/22/0001 • GLORIA HOGGAR AR/ENS/22/0009 • ARTHUR MAVIS AMA AR/ENS/22/0027 • WUMBEI, ABDUL-SAMMED AR/ENS/22/0014
  • 2. LANGUAGE IN SOCIAL INTERACTION • OUTLINE OF PRESENTATION  INTRODUCTION  ASPECTS OF LANGUAGE IN SOCIAL INTERACTION  THEORIES ASSOCIATED WITH LANGUAGE IN SOCIAL INTERACTION RELEVANCE OF LANGUAGE IN SOCIAL INTERACTION  SUMMARY AND CONCLUSION  REFERENCES
  • 3. INTRODUCTION • Language is a fundamental tool through which human beings communicate with one another. It plays a crucial role in social interactions as it allows individuals to communicate, express their thoughts, intentions, feelings, and establish connections with others. The manner in which language is used in social interaction plays a crucial role in shaping relationships, and influencing outcomes.
  • 4. ASPECTS OF LANGUAGE IN SOCIAL INTERACTION •The following are some aspects of language in social interaction; •A. Verbal Communication: This refers to the use of spoken or written words to convey messages.
  • 5. ASPECTS OF LANGUAGE IN SOCIAL INTERACTION CONT’D •B. Nonverbal Communication: The use of gestures, facial expressions, anything other than words to convey messages. •C. Turn-Taking: This refers to an instance where individuals take turns to speak.
  • 6. ASPECTS OF LANGUAGE IN SOCIAL INTERACTION CONT’D • D. Pragmatics: Pragmatics refers to the study of how language is used in different social contexts, and how the meaning is interpreted based on the context.. • E. Politeness and Face-saving: Language in social interaction is often guided by politeness norms and the desire to maintain positive social relationships.
  • 7. ASPECTS OF LANGUAGE IN SOCIAL INTERACTION CONT’D •E. Register and Style: Language use can vary depending on the social context, relationship between speakers, and formality of the situation.
  • 8. THEORIES ASSOCIATED WITH LANGUAGE IN SOCIAL INTERACTION • There are several theories associated with language in social interaction that seek to explain how language is used and understood in social contexts. Some are discussed below;  Speech Acts Theory  Politeness Theory  Conversation Analysis Theory
  • 9. SPEECH ACTS THEORY Human beings perform actions whenever they speak, that is, when people use language, they are not only conveying information, but also performing actions via the utterances (Yule, 1996). The actions performed via utterances are called speech acts, and in English, are commonly given more specific labels such as apology, complaint, compliment, invitation, promise, or request.
  • 10. Levels of Speech Acts •On any occasion, the action performed by producing an utterance will consist of three related acts;  Locutionary act: The act of producing meaningful linguistic expression. Illocutionary act: The purpose or function of an utterance.
  • 11. Levels of Speech Acts Cont’d Perlocutionary Act: This refers to the intended effect of an utterance, otherwise known as the perlocutionary effect.
  • 12. Levels of Speech Acts Cont’d • Of these three dimensions, the most discussed is illocutionary force. In fact the term speech act is generally interpreted quite narrowly to mean only the illocutionary force of an utterance. • The illocutionary force of an utterance is what it ‘counts as’. The same illocutionary act below can count as i. a prediction, ii. a warning, or iii. a promise. These different analyses of the utterance represent different illocutionary forces
  • 13. Example • I will see you later. • This statement could mean; • I predict that I will see you later. • I warn you that I will see you later. • I promise you that I will see you later.
  • 14. Example Cont’d • One problem with the example above is that the same utterance can potentially have quite different illocutionary forces. How can speakers assume that the intended illocutionary force will be recognized by the hearer? The question has been answered by considering two things: Illocutionary Force Indicating Devices and felicity conditions.
  • 15. Illocutionary Force Indicating Device •IFID: This is an expression where there is a slot for a verb that explicitly names the illocutionary act being performed. Such a verb can be called a performative verb. For example, instead of clean the house, one will say, I order you to clean the house.
  • 16. Felicity Conditions • Felicity Conditions: These are the conditions that have to be fulfilled before an utterance can be said to be successful. These are the conditions that have to be met before one can say that a speaker has made a sincere statement.
  • 17. Classification of speech Acts • Assertives/representatives: These speech acts are used in making statements. They are those kinds of speech acts that state what the speaker believes to be the case or not. • Directives: These speech acts are used in giving commands. These speech acts are used by the speaker to get someone else to do something.
  • 18. Cont’d • Commissives: These speech acts are used in making promises. These speech acts are used by the speaker when they are committing themselves to some future action. • Expressives: These speech acts are used in expressing emotions. These speech acts state what the speaker feels.
  • 19. Cont’d • Declaratives: These speech acts are used in making declarations. These speech acts change the world via their utterances. For declaration to be performed appropriately, a speaker must have a special institutional role, in a specific context. E.g. Presiding Judge: I hereby sentence the defendant to two years imprisonment
  • 20. Structural Types of Speech Acts • Direct Speech Act: a speech act whose proposition is clearly represented in the utterance and understood by the addressee. For example, please put on the fan. • Indirect Speech Act: a speech act whose proposition is not clearly stated, however, through inference, and implicature, an addressee understands the intention of the speaker. For example, it is very hot in here.
  • 21. NOTE: It is important to note that each time we make an utterance, we are using the utterance to perform certain act. Such act may be directly stated by the speaker, or indirectly stated. Certain verbs are used to explicitly signal that an utterance is meant to perform an act, such verbs are called performative verbs, while the utterance in which they occur is called performative utterance. For any utterance to be judged as sincere, it has to meet certain felicity conditions. Some utterances have surface forms that differ from the intention of the speaker, such utterances are called indirect speech acts.
  • 22. POLITENESS THEORY • This theory, developed by sociolinguists, Penelope Brown and Stephen Levinson, explores how people use language to maintain social harmony and manage face saving in interactions. • There are two key concepts in this theory; politeness and face
  • 23. Meaning of Politeness • Politeness is the kind of disposition we have towards other people that make us not want to hurt their feelings, or do things that we know will make them feel unwanted. • Politeness, in an interaction, can be defined as the means employed to show another person’s face (Yule, 1996).
  • 24. Meaning of Face •Face means the public self-image of a person. It refers to that emotional and social sense of self that everyone has and expects everyone else to recognize. Every individual has got a positive and a negative face (Brown & Levinson, 1987).
  • 25. Types of Face  Positive Face: A person’s positive face is the need to be accepted, liked by others, to be treated as a member of the same group, and to know that his or her wants are shared by others (Yule, 1996).  Negative Face: A person’s negative face is the need to be independent, to have freedom of action, and not to be imposed on by others.
  • 26. Face Threatening Acts (FTAs) • If one says something that makes other people feel embarrassed or uncomfortable, or something that threatens another person’s self-image, the speaker is said to have employed a Face Threatening Act (FTA). • On the other hand, when you say something that lessens possible threat to another person’s face, you are said to be performing a face saving act. Politeness strategies are employed to deal with face threatening acts. • Politeness strategies are employed to deal with face threatening acts.
  • 27. Politeness Strategies •Brown and Levinson (1987) identified four major types of politeness strategies, namely; •Positive Politeness: these are face saving acts concerned with a person’s positive face that tend to show solidarity, emphasize that both speakers want the same thing, and that they have a common goal.
  • 28. Politeness Strategies •Negative Politeness: these are face saving acts oriented towards a person’s negative face which tend to show deference, emphasize the importance of the other’s time or concerns, and even include an apology for the imposition or the interruption.
  • 29. Politeness Strategies • Off Record Strategy: this is a politeness strategy in which a speaker does not directly ask an addressee for anything. • For example, just as we have given the earlier example, a speaker in this same context can decide to go the off the record strategy by searching their bag and make the following utterances, Oh, I forgot my pen. Or Hmm, I wonder where I put my pen.
  • 30. Politeness Strategies •Bald on Record: this strategy is employed when a speaker directly addresses the other as a means of expressing their needs. •This strategy does not attempt to minimize the threat to the hearer’s face.
  • 31. Politeness Principle • Politeness principle is a set of maxims, just like the Cooperative Principle. These maxims were proposed by Geoffrey Leech. Leech observes that participants in social interaction try to interact in an atmosphere of relative harmony. Below are the maxims; oTact Maxim: minimize cost to other, maximize benefit to other. E.g. Can you spare just a minute please?
  • 32. Politeness Principles • Generosity Maxim: minimize benefit to self, maximize cost to self. This maxim makes it clear that to really express politeness in conversation, the speaker should put others first before himself/herself. • Modesty maxim: minimize praise of self, maximize praise of others. We should find opportunities to praise others, while we dispraise self.
  • 33. Politeness Principles • Agreement Maxim: minimize disagreement between self and other, maximize agreement between self and other. • Sympathy Maxim: minimize antipathy between self and other, maximize sympathy between self and other. One way of expressing politeness is to identify with people by congratulating them, commiserating with them, or expressing condolences when they are bereaved.
  • 34. Politeness Theory Summary • It is natural for us, as we interact, to be sensitive to the social situation in which the interaction takes place. • One way of being sensitive to the social situation and the cultural practices is to be polite in our interaction. Politeness is one phenomenon in our daily interactions. • Pragmatists have identified the strategies we use when being polite and the maxims we observe in the process. Some of these pragmatists include, Brown, Levinson, and Leech.
  • 35. CONVERSATION ANALYSIS THEORY • This theory, developed by sociolinguists, Harvey Sacks, Emmanuel Schegloff, and Gail Jefferson, focuses on the detailed analysis of naturally occurring conversations. • It examines the structure and organization of conversation, including turn-taking, error-repair mechanism, and preference organization.
  • 36. Turn-Taking and Turn Allocation • Turn taking is a general feature of conversation. This refers to the orderly manner in which interlocutors interact in a conversation. • Speakers and listeners change their roles in order to begin their speech (Coulthard, 1985). Turn taking mechanisms may vary between cultures and languages. Some rules that govern turn taking in discourse are;
  • 37. Rules Governing Turn-Taking • When the current speaker selects the next speaker, the next speaker has the right to and is obliged to commence the turn. • If the current speaker does not select the next speaker, any one of the speakers have the right to self-select and become the next speaker. • If neither the current speaker selects the next speaker nor the next speaker self-selects, the current speaker may resume his or her turn (Sacks, Schegloff & Jefferson, 1974).
  • 38. Turn Eliciting Signals • There are signals to turn-taking that are called turn- eliciting signals. We have the Turn Construction Unit (TCU), which is the fundamental segment of speech in conversation. • It describes pieces of conversation, which may comprise an entire turn. The end of a TCU is called a Transition Relevance Place (TRP). • TRP marks a point where the turn may go to another speaker, or the present speaker may continue with another TCU.
  • 39. Adjacency Pairs • Adjacency pair is a unit of conversation that contains an exchange of one turn each by two speakers. • The turns are so related to each other that the first turn requires a range of specific type of response in the second turn. For example, Question – Answer Pair, Invitation - Acceptance
  • 40. Insertion Sequences • An insertion sequence is a sequence of turns intervenes between the first and second parts of an adjacency pair. It is a kind of delay in which the response expected is not given, rather, an entirely different, though related response is given.
  • 41. Error – Repair Mechanism • In conversation, we do not always say things the correct way we desire to say them. When we did not say what we ought to say, we still have a way of saying them. This is called error – repair. • Overlap in Speeches: An overlap in speech occurs when two or more interlocutors are talking at the same time. It can also be described as occurrences of two or more participants trying to take their turns at the same time after the previous speaker had finished his turn, or is about to finish his turn. The real overlap occurs when the two participants start their turns simultaneously, and none of them relinquishes the floor for the other.
  • 42. Conversation Analysis Summary • Analyzing a conversation involves how turns are taken and allocated, and other features such as how people correct their errors in speech when they realize them. • Apart from all these, we realize that the talks overlap, especially, when the speakers involved are eager to make their points, or when a speaker feels that the last speaker has finished their turn. • In fact, when a conversation moves on without any of these features, it seems less natural than when they are present.
  • 43. Significance of Language in Social Interaction • The manner in which language is used in social interactions plays a crucial role in shaping relationships and influencing outcomes. • This aspect of the presentation aims to discuss the significance of language in social interaction with relevant examples.
  • 44. Significance Cont’d • Establishing and Maintaining Relationships: Language plays a vital role in establishing and maintaining relationships. • Expressing emotions and feelings: Language allows individuals to express their emotions and feelings, enabling others to understand and empathize.
  • 45. Significance Cont’d • Negotiation and Conflict Resolution: Language serves as a tool for negotiation and conflict resolution in social interactions. • Establishing social norms and cultural identity; Language plays a crucial role in establishing social norms and cultural identity within a community. Through language, individuals convey and reinforce shared values, beliefs, and customs.
  • 46. Significance Cont’d • Power Dynamics and Social Hierarchy; Language can reflect and perpetuate power dynamics and social hierarchies in social interactions. • Individuals with higher social status or authority may use language to assert dominance or control, while those with lower status may adopt more deferential language.
  • 47. Summary and Conclusion • In this presentation, we have tried to look at language in social interaction in its absolute totality. As we have pointed out that language is the fundamental tool for human communication, it plays some crucial roles in social interactions. The roles that language play in social interactions are determined by how we use the language. • We have identified a few aspects of language in social interaction; verbal and nonverbal communication, pragmatics, turn taking, amongst others.
  • 48. Summary Cont’d • We have equally discussed some of the theories that are associated with how language is used in social interaction; speech acts theory, politeness theory, and conversation analysis theory. • There are two key concepts in politeness theory; politeness and face. Politeness has to do with recognizing the face wants of the other, while face refers to one’s self-image.
  • 49. Summary Cont’d • The speech acts theory also recognizes the fact that when we speak, we don’t just utter sentences or utterances, but we perform certain actions via our utterances, such as issuing a command, making a complaint, giving an order amongst many others. • There are three levels of making an utterance, the locutionary act, which has to do with constructing meaningful linguistic expressions, the illocutionary act, which has to do the with the purpose or intention of the utterance, and then, the perlocutionary act, which has to do with the effect of the utterance.
  • 50. Summary Cont’d • We have equally explored the fact that for a particular speech act to be sincere or successful, certain conditions ought to be met, these conditions are technically referred to as felicity conditions. • Speech acts are categorized into asserstives, declaratives, commissives, expressives etc. • We have indeed also pointed out that for a conversation to be natural, it cannot flow continuously, there ought to be errors, which the speakers sometimes try to correct or repair, they ought to be overlaps in speeches as well.
  • 51. Summary Cont’d • Speakers may sometimes also take turns during speech amongst others, conversation analysis theory deals with this aspect. • We have identified also that, language plays a significant role in social interact such as; establishing and maintaining relationships, negotiation and conflict resolution, expressing emotions and feelings, establishing social norms and cultural identity.
  • 52. REFERENCES • Austin, J.L. (1975). How to Do Things with Words (Vol. 88). Oxford University Press. • Coulthard, M. (2013). Conversation Analysis and Social Skills Training. Radical Approaches to Social Skills Training (Psychology Revivals), 205. • Hall, J.A. (2013). The Psychology of Interpersonal Communication. Routledge. • Holtgraves, T. (2013). Language as Social Action: Social Psychology and Lasnguage Use. Psychology Press.
  • 53. REFERENCES CONT’D • Leech, G.N. (2014). The Pragmatics of Politeness. Oxford Studies in Sociolinguis. • Sacks, H., Schegloff, E.A., Jefferson, G. (1978). A Simplest Systematic for the Organization of Turn Taking for Conversation. In Studies in the organization of conversational interaction (pp. 7-55). Academia Press. • Yule, G. (1996). Pragmatics. Oxford University Press. Oxford.

Editor's Notes

  1. verbal communication refers to the use of spoken or written words to convey messages. It involves exchange of information, ideas, and emotions through language. For example, in a conversation between friends, they may use verbal communication to discuss their plans for the weekend or share their opinions on a recent movie
  2. Nonverbal communication includes gestures, facial expressions, body language, and tone of voice. It adds meaning and context to verbal communication and helps convey emotions and attitudes. For example, a smile while saying ‘thank you’ conveys appreciation and warmth, while a frown and crossed arms may indicate disagreement or disapproval. Turn-taking is a fundamental aspect of social interactions where individuals take turns to speak in a conversation. It involves recognizing when to speak, when to listen, and how to transition smoothly between interlocutors. For example, in a group discussion, individuals wait for their turn to speak, and interruptions or overlapping speech may disrupt the flow of conversation.
  3. D. It involves understanding the implied meanings, intentions, and social norms associated with language use. For example, using sarcasm or irony in a conversation relies on shared understanding and contextual cues for the intended meaning to be correctly interpreted. E. Politeness strategies such as using ‘please’ and ‘thank you’ help to show respect and consideration for others. Additionally, individuals may use face-saving strategies to avoid causing embarrassment or offence. For example, instead of directly criticizing someone’s work, a person may provide constructive feedback to preserve their face.
  4. E. Different registers and styles of language are employed in different settings, such as formal or informal conversations, professional contexts, or casual interactions among friends. For example, using formal language and professional jargon in a business meeting differs from using slang and informal language with friends
  5. This is one of the earliest theories in Pragmatics, proposed by J.L. Austin, and further expanded by John Searle. J.L. Austin in his popular book How to do Things with Words observes that whenever we make an utterance, we are performing an act,
  6. The basic act of an utterance, that is, the act of producing a meaningful linguistic expression. E.g. Bihi maa kanna in English will not normally count as a locutionary act, but, the children have come, will count. This refers to the purpose or function of an utterance. The illocutionary act is performed via the communicative force of an utterance
  7. C. The circumstance will normally determine the effect of a particular utterance, for this reason, perlocutionary act is normally also known as the perlocutionary effect. For example, in an instance where a parent is waiting for his children to return from school before he leaves the house, the utterance, the children have come would have the effect, the parent can leave.
  8. For example, I hereby pronounce you as husband and wife. For this speech act to be recognized as intended; the one making the utterance must be a pastor, there must be two people who have the desire to marry, the pastor must believe that the two people are ready to be united as husband and wife etc
  9. POINT ONE EXTENSION This includes Statements of facts, assertions, descriptions etc. E.g. the sun rises from the East Point two extension E.g. Give me something special, Honey, something ‘choppable’
  10. Point One Example E.g. We will withdraw our services if the government fails to meet our demands. Point Two Example E.g. I’m really sorry! Congratulations!
  11. For example, John needs a pen from a classmate and goes about, How about letting me use your pen? Or Hey, buddy, I’d appreciate it if you’d let me use your pen. These on record expressions do represent a greater risk for the speaker of suffering a refusal, and may be preceded by some getting to know you talk.
  12. For example, I am sorry to bother you, but can I ask you for a pen or something? Or I know you’re busy, but might I ask you if – em – if you happen to have an extra pen that I could, you know – eh – maybe borrow?
  13. In such a context, the addressee can act as if the statement were not even heard. This is technically described as off record. Once again, if the speaker gets a pen from the addressee, it will mean more has been communicated than was said.
  14. For example, instead going by the courtesies and technicalities in the above examples, a speaker will simple say, Give me a pen. Or lend me your pen. The bald on record strategies may be followed by ‘please’ and ‘would you’ which serve to soften the demand and are called mitigating devices.
  15. Generosity Maxim Example E.g. Don’t worry madam, I will clean the board, it’s my pleasure to do it for you. Modesty Maxim Example E.g. I am so careless, do you realize that I didn’t bring my raincoat, do you have an extra one for me?
  16. Agreement Maxim Example E.g. I am very sure we all agreed that madam will give everyone extra five marks. Sympathy Maxim Example E.g. I’m so sorry to hear that you couldn’t make it in this year’s licensure exam
  17. For example, in a conversation, participants take turns speaking, and interruptions or overlaps may occur. Conversation analysts study how these turn-taking patterns are managed and how participants repair misunderstandings or problems in communication.
  18. For example, one person speaks, and after his turn, another person takes the floor. Turn-taking is a basic characteristic of any normal conversation.
  19. Example Teacher: What’s your name? Student: My name is Alhassab.
  20. Example Boy: Will you be travelling this weekend? Girl: Why do you ask? Boy: I want to come over for the weekend. Girl: Alright, I will not be travelling.
  21. Causes of Overlap in Speeches An overlap in speech may occur in any of the following situations; When a speaker deliberately comes in while another speaker is having turn. When a speaker thought another speaker had finished their turn, and decided to come in.
  22. Point One Continuation It also involves looking at the way some talks are connected despite their seemingly unconnected nature. Point Two Continuation All these features of conversation simply tell us that natural conversation is not always smooth and orderly. Some of the features discussed above contribute to the naturalness of most conversation.
  23. Point One Example For instance, when meeting someone for the first time, individuals use language to introduce themselves, initiate conversations, and establish common ground. The choice of words, tone, and nonverbal cues can contribute to the formation of a positive or negative impression. Point Two Example For example, using descriptive language and appropriate tone can effectively convey happiness, sadness, anger or excitement.
  24. Point One Example Effective communication strategies, such as active listening and assertive language, can help individuals express their needs, address conflicts, and find mutually agreeable solutions. Conversely, poor communication skills, such as aggressive language can escalate conflicts and strain relationships. Point Two Example For instance, colloquial expressions, idioms, and dialects are used within specific cultural or regional contexts, creating a sense of belonging and identity.
  25. Continuation This can be observed in workplace interactions, where supervisors may use formal language to assert authority, while subordinates may use more polite and respectful language Example Lecturer: You must submit your assignment by close of work tomorrow. Student: Madam, we would be grateful if could extend it to Monday, so that we would be able to research more into it over the weekend, please.
  26. Point Two Continuation Politeness has two aspects; positive politeness and negative politeness. Face equally has same, positive and negative. There are a few principles of politeness proposed by Geoffrey Leech.