Very determine and hardworking individual looking for stability in Health Care industry. Consider myself as a team player, enjoy helping others and looking for opportunities to obtain my long term goal to becoming one of the best Certified Professional Coders in Health Care.

1. [Shannan K. Scott]
5636 Trevor Drive Shreveport, LA 71129, 318-751-0265 shannanscott.ss@gmail.com
Objective
To become part of an excellent Health Care team providing the best
services as a Pharmacy Technician and future Medical Billing and
Coder.
Education
Medical Billing and Coding
 Remington College of Shreveport
 Diploma, December 4, 2012
 Medical Billing and Coding
 3.0 GPA, 5 times Honor Roll Student, 1 time Dean List student
 Business Administration
 Business and Management Center, Dallas, TX
 Diploma, May 25, 1991
 General High School Studies
 3.0 GPA
Certifications:
Louisiana Board of Pharmacy---CPT. 002758
Pharmacy Technician Certification Board---320101050755448
Diploma: Medical Billing and Coding
Skills:
Typing, 10 Key, Filing, Customer Service, Microsoft Word 2010, Inventory, Nexgen
Software, ICD-9-CM, CPT, HCPCS, Insurance claims filing, Computerized Insurance
Billing, Anatomy and Physiology, Medical Terminology, Medical Records Management

2. 2
Experience
June 5, 2015 to December 29, 2016
Pharmacy Technician, Drug Emporium, 5819 East Kings Highway, Shreveport, LA
71105
Input outpatient prescriptions and greeted patients with warm welcome
Made sure prescriptions were updated and filed correctly
Help cashier with assisting patients at register, front-end and drive-thru
Stock current medication on shelf
December 2014 to March 2015
Customer Care Agent, Teleperformance, USA, 5800 W. Bert Kouns Industrial Loop,
Shreveport, LA 71129
Input payments and provided payment arrangements for customers
Provided help with cell phone problems
Help customers with AT&T Mobile Share Plans to meet their needs
Added or removed other features to their satisfaction
June 2013 to May 2014
Pharmacy Technician, David Raines Community Health Center, 1514 Doctors Drive,
Bossier City, LA 71111; 1625 David Raines, Shreveport, LA 71107
Input outpatient prescriptions into database
Supported Patients and Physicians requests with certain needs regarding medications
Inventory
Place new orders, stock and restocked shelves for expired and updated medications
May 1999 to October 2012
Pharmacy Technician, Rite-Aid Pharmacy, May 1999 to 2007; Cashier, October 2010 to
2012
Input outpatient prescription into database
Supported Patients and Physicians request regarding medications and insurance

3. 3
InventoryMaintenance
Place new orders for through McKesson for orders that were needed for stock and special
orders for Patients
Greeted customers and track register
Assisted customers with all needs concerning store merchandise
Kept store in clean, enjoyable manner
December 2007 to January 2009
Pharmacy Technician, CVS Pharmacy, 4890 Barksdale Blvd, Bossier City, LA 71111
Input outpatient prescriptions into database
Maintain inventory, stocked and restocked shelves and replaced outdated medications
Assisted patients at register and drive-thru
Awards and Acknowledgments
 I have received Perfect Attendance Awards will in Medical Billing and Coding College.
 Received Certificate of Appreciation from A Lending Hand
 Through all my 19 years as a Pharmacy Technician, I have been told to have excellent
customer service and work well with others as a team.
 I have also been told that I am one of the best worker who’s dependable, work hard, care
about my patients and going out my way making sure they receive the best care possible.
 In order to be in a Health Care field, you have to have a caring heart and love what you do in
order to give the best to your patients as well as succeeding as a team.