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What Hamilton
Teaches About Back-
to-Basics
Email Marketing
“How lucky we are to be alive right now.” - Elisa S.
● Connected more than ever
○ Social Media
○ Phones
○ Internet
● New ways to connect
● Innovation abounds
Email
We do so much of it.
We must do it (daily chore).
We “half-do” it.
Email is worth it!
● 102.6 trillion emails sent every
year.
● 90% of all people have email.
● ¾ of teens use email.
● 58% check email FIRST.
● We check our email 20x a day.
ROI of Email
4440% return on
investment
Source: OptinMonster
Love Good Emails
● Inform & Educate
● Personalized
● Reason
● Timely
● Leading - what’s next?
Hate Bad Emails
● Spammy
● Sell
● Large List
● Random
● Too often
● More questions
“Work, work.” - Cast
● Better emails takes work.
● Better emails take creativity.
● Good copy takes practice.
● The best images/videos take time.
Are you willing to invest the time?
Are you willing to work?
“What’s His Name?” - Cast
Make sure your email comes
from a person.
If possible, someone with a
name.
george@usgovernment.com
a.ham@treasurydept.com
“I am inimitable. I am an original.” - Aaron Burr
● What separates you?
● How can you speak to that?
● Consistent Voice
● Similar content, different spin?
○ www.goodemailcopy.com
○ www.reallygoodemails.com
○ www.mailcharts.com
● Avoid the “check in” email.
“I am not throwing away my shot” - A. Ham
SUBJECT LINE
SUBJECT LINE PROCESS
● Pre-write
○ 5 subject lines as fast as
possible.
● Craft email copy
● Post-write
○ 5 more subject lines
○ Edit down to 6
● Get input
○ Ask someone else to cut to 3
● A/B Test Final Two
● Choose best one.
Subject line: Other reminders
● NO ALL CAPS
● Keep it short (one word?)
● Avoid spammy words (FREE & SALE)
● Emoji could make you stand out
● Personalization
● Resources:
○ 19 Tips to write catchy Email subject lines
○ How to be an Email Subject Line Superhero
○ 164 Best Email Subject Lines (2020)
“The Story of Tonight.” - A. Ham
Great subject line.
Someone opened your email. Now what?
Draw them in with story:
Product story
Customer story
Education story
Success story
“What-is-possible” story
“Talk Less. Smile More.” - Aaron Burr
● Be succinct.
● Be positive.
● Be You (speak in your voice)
“Write like you’re running out of time.” - Aaron Burr
How to tell better stories: Storyworthy book summary.
“What Comes Next?” - King George III
● Clear CTA.
○ Personalize
○ Clickable
○ Easy to find
● Defined next step.
● Next video.
● Email Series.
● Education Series (10 duel commandments)
“You will never be satisfied” - Angelica Schuyler
● Where did the emails go?
● Don’t be happy with the 22%
open average.
● Resend.
○ “...software tells me”
● Bounce Audit.
○ Filter?
○ Mailbox full?
○ Wrong address?
“I’m looking for a mind at work.” - Angelica S.
Segment your audience.
53% of emails do not pertain to you.
Right message.
Right person.
Right time.
Person - Purchases - Interest
● Person
○ Geographic area
○ Age, Gender etc.
○ Explicit data & implicit data
● Purchases
○ Online?
○ Cycle?
○ Past purchases
● Interest
○ Event/Webinar attendance
○ Associated products?
○ Level of interest?
Put it all together - Nurture Campaign
1. Specific Goal
2. How do they start?
3. Craft your emails
4. Start!
5. Check results & optimize
Combine the Old with the New
“A landmark American musical about the
gifted and self-destructive founding father
Alexander Hamilton whose story becomes
both contemporary and irresistible”.
What will you combine?
● Formats
● Styles
● Adding Video
● Messaging
Strategize your creativity.
Whatever the change:
Name it. Claim it. Keep it consistent.
Final Thoughts - Email is an equalizer
“How does a. . .
“The ten-dollar Founding Father without
a father got a lot farther by working a lot
harder
By being a lot smarter
By being a self-starter”
“The World Turned Upside Down.”
● Be Smarter
● Be A Self-Starter
● Work - Work
What Hamilton Teaches About
Back-to-Basics Email Marketing
THANK YOU

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What Hamilton Teaches About Back-to-Basics Email Marketing

  • 1. What Hamilton Teaches About Back- to-Basics Email Marketing
  • 2. “How lucky we are to be alive right now.” - Elisa S. ● Connected more than ever ○ Social Media ○ Phones ○ Internet ● New ways to connect ● Innovation abounds
  • 3. Email We do so much of it. We must do it (daily chore). We “half-do” it.
  • 4. Email is worth it! ● 102.6 trillion emails sent every year. ● 90% of all people have email. ● ¾ of teens use email. ● 58% check email FIRST. ● We check our email 20x a day.
  • 5. ROI of Email 4440% return on investment Source: OptinMonster
  • 6. Love Good Emails ● Inform & Educate ● Personalized ● Reason ● Timely ● Leading - what’s next?
  • 7. Hate Bad Emails ● Spammy ● Sell ● Large List ● Random ● Too often ● More questions
  • 8. “Work, work.” - Cast ● Better emails takes work. ● Better emails take creativity. ● Good copy takes practice. ● The best images/videos take time. Are you willing to invest the time? Are you willing to work?
  • 9. “What’s His Name?” - Cast Make sure your email comes from a person. If possible, someone with a name. george@usgovernment.com a.ham@treasurydept.com
  • 10. “I am inimitable. I am an original.” - Aaron Burr ● What separates you? ● How can you speak to that? ● Consistent Voice ● Similar content, different spin? ○ www.goodemailcopy.com ○ www.reallygoodemails.com ○ www.mailcharts.com ● Avoid the “check in” email.
  • 11. “I am not throwing away my shot” - A. Ham SUBJECT LINE
  • 12. SUBJECT LINE PROCESS ● Pre-write ○ 5 subject lines as fast as possible. ● Craft email copy ● Post-write ○ 5 more subject lines ○ Edit down to 6 ● Get input ○ Ask someone else to cut to 3 ● A/B Test Final Two ● Choose best one.
  • 13. Subject line: Other reminders ● NO ALL CAPS ● Keep it short (one word?) ● Avoid spammy words (FREE & SALE) ● Emoji could make you stand out ● Personalization ● Resources: ○ 19 Tips to write catchy Email subject lines ○ How to be an Email Subject Line Superhero ○ 164 Best Email Subject Lines (2020)
  • 14. “The Story of Tonight.” - A. Ham Great subject line. Someone opened your email. Now what? Draw them in with story: Product story Customer story Education story Success story “What-is-possible” story
  • 15. “Talk Less. Smile More.” - Aaron Burr ● Be succinct. ● Be positive. ● Be You (speak in your voice)
  • 16. “Write like you’re running out of time.” - Aaron Burr How to tell better stories: Storyworthy book summary.
  • 17. “What Comes Next?” - King George III ● Clear CTA. ○ Personalize ○ Clickable ○ Easy to find ● Defined next step. ● Next video. ● Email Series. ● Education Series (10 duel commandments)
  • 18. “You will never be satisfied” - Angelica Schuyler ● Where did the emails go? ● Don’t be happy with the 22% open average. ● Resend. ○ “...software tells me” ● Bounce Audit. ○ Filter? ○ Mailbox full? ○ Wrong address?
  • 19. “I’m looking for a mind at work.” - Angelica S. Segment your audience. 53% of emails do not pertain to you. Right message. Right person. Right time.
  • 20. Person - Purchases - Interest ● Person ○ Geographic area ○ Age, Gender etc. ○ Explicit data & implicit data ● Purchases ○ Online? ○ Cycle? ○ Past purchases ● Interest ○ Event/Webinar attendance ○ Associated products? ○ Level of interest?
  • 21. Put it all together - Nurture Campaign 1. Specific Goal 2. How do they start? 3. Craft your emails 4. Start! 5. Check results & optimize
  • 22. Combine the Old with the New “A landmark American musical about the gifted and self-destructive founding father Alexander Hamilton whose story becomes both contemporary and irresistible”.
  • 23. What will you combine? ● Formats ● Styles ● Adding Video ● Messaging Strategize your creativity. Whatever the change: Name it. Claim it. Keep it consistent.
  • 24. Final Thoughts - Email is an equalizer “How does a. . . “The ten-dollar Founding Father without a father got a lot farther by working a lot harder By being a lot smarter By being a self-starter”
  • 25. “The World Turned Upside Down.” ● Be Smarter ● Be A Self-Starter ● Work - Work
  • 26. What Hamilton Teaches About Back-to-Basics Email Marketing THANK YOU

Editor's Notes

  1. For every $1 you spend on email - you will return $44!
  2. Educate - sometimes a problem we didn’t even know we had. “Your solar panels are not operating at 100%” You are losing 10% of your electricity. Sparktoro email. Just wanted to let you know. Personalized. Before they charge your account. You may want to look at these features. . .
  3. Click bait - “meeting” (uh-oh, what did I miss?)
  4. Email is free. But it comes with a price. Are you willing to invest?
  5. Get past filters. If possible, no “sales@” or “info@” - it is a way to also personalize. THIS is your account manager.
  6. Personalization doesn’t always mean names. Grammerly: Week 1 - you’re doing great! Week 2 - your grammar is top notch Week 3 - your vocabulary is growing
  7. Be good. Be brief. Be gone!
  8. Sometime you need to crack your knuckles and start writing. Write some more. And write again.
  9. Personalize - “Start MY trial”. Not start your trial. Clickable - make it easy - especially for mobile Easy to find - at the end of your story? Middle of your copy? The next step is clear
  10. Data cleanliness.
  11. Backwards planning. Specific goal: what’s the purpose. Where are we going? Be specific (more than, I want this person to be a customer?) - purchase a $149 software package through 5 day educational/nurture campaign. How to start - sign up? CTA? Cold? Craft emails - take time, get input. Start nurture - sit back? NO Check results & Optimize - do some give up after email #2? Optimize - go back to step 3.
  12. Lin Man
  13. Best musical in 15 years! Truly a work of art - not a money grab (until Disney). As a former music teacher