Will Smith, HubSpot Onboarding Specialist with ManoByte uses the musical sensation "Hamilton" to teach the often forgotten basics of good email marketing.
2. “How lucky we are to be alive right now.” - Elisa S.
● Connected more than ever
○ Social Media
○ Phones
○ Internet
● New ways to connect
● Innovation abounds
3. Email
We do so much of it.
We must do it (daily chore).
We “half-do” it.
4. Email is worth it!
● 102.6 trillion emails sent every
year.
● 90% of all people have email.
● ¾ of teens use email.
● 58% check email FIRST.
● We check our email 20x a day.
6. Love Good Emails
● Inform & Educate
● Personalized
● Reason
● Timely
● Leading - what’s next?
7. Hate Bad Emails
● Spammy
● Sell
● Large List
● Random
● Too often
● More questions
8. “Work, work.” - Cast
● Better emails takes work.
● Better emails take creativity.
● Good copy takes practice.
● The best images/videos take time.
Are you willing to invest the time?
Are you willing to work?
9. “What’s His Name?” - Cast
Make sure your email comes
from a person.
If possible, someone with a
name.
george@usgovernment.com
a.ham@treasurydept.com
10. “I am inimitable. I am an original.” - Aaron Burr
● What separates you?
● How can you speak to that?
● Consistent Voice
● Similar content, different spin?
○ www.goodemailcopy.com
○ www.reallygoodemails.com
○ www.mailcharts.com
● Avoid the “check in” email.
11. “I am not throwing away my shot” - A. Ham
SUBJECT LINE
12. SUBJECT LINE PROCESS
● Pre-write
○ 5 subject lines as fast as
possible.
● Craft email copy
● Post-write
○ 5 more subject lines
○ Edit down to 6
● Get input
○ Ask someone else to cut to 3
● A/B Test Final Two
● Choose best one.
13. Subject line: Other reminders
● NO ALL CAPS
● Keep it short (one word?)
● Avoid spammy words (FREE & SALE)
● Emoji could make you stand out
● Personalization
● Resources:
○ 19 Tips to write catchy Email subject lines
○ How to be an Email Subject Line Superhero
○ 164 Best Email Subject Lines (2020)
14. “The Story of Tonight.” - A. Ham
Great subject line.
Someone opened your email. Now what?
Draw them in with story:
Product story
Customer story
Education story
Success story
“What-is-possible” story
15. “Talk Less. Smile More.” - Aaron Burr
● Be succinct.
● Be positive.
● Be You (speak in your voice)
16. “Write like you’re running out of time.” - Aaron Burr
How to tell better stories: Storyworthy book summary.
17. “What Comes Next?” - King George III
● Clear CTA.
○ Personalize
○ Clickable
○ Easy to find
● Defined next step.
● Next video.
● Email Series.
● Education Series (10 duel commandments)
18. “You will never be satisfied” - Angelica Schuyler
● Where did the emails go?
● Don’t be happy with the 22%
open average.
● Resend.
○ “...software tells me”
● Bounce Audit.
○ Filter?
○ Mailbox full?
○ Wrong address?
19. “I’m looking for a mind at work.” - Angelica S.
Segment your audience.
53% of emails do not pertain to you.
Right message.
Right person.
Right time.
20. Person - Purchases - Interest
● Person
○ Geographic area
○ Age, Gender etc.
○ Explicit data & implicit data
● Purchases
○ Online?
○ Cycle?
○ Past purchases
● Interest
○ Event/Webinar attendance
○ Associated products?
○ Level of interest?
21. Put it all together - Nurture Campaign
1. Specific Goal
2. How do they start?
3. Craft your emails
4. Start!
5. Check results & optimize
22. Combine the Old with the New
“A landmark American musical about the
gifted and self-destructive founding father
Alexander Hamilton whose story becomes
both contemporary and irresistible”.
23. What will you combine?
● Formats
● Styles
● Adding Video
● Messaging
Strategize your creativity.
Whatever the change:
Name it. Claim it. Keep it consistent.
24. Final Thoughts - Email is an equalizer
“How does a. . .
“The ten-dollar Founding Father without
a father got a lot farther by working a lot
harder
By being a lot smarter
By being a self-starter”
25. “The World Turned Upside Down.”
● Be Smarter
● Be A Self-Starter
● Work - Work
For every $1 you spend on email - you will return $44!
Educate - sometimes a problem we didn’t even know we had. “Your solar panels are not operating at 100%” You are losing 10% of your electricity. Sparktoro email. Just wanted to let you know. Personalized. Before they charge your account. You may want to look at these features. . .
Click bait - “meeting” (uh-oh, what did I miss?)
Email is free. But it comes with a price. Are you willing to invest?
Get past filters. If possible, no “sales@” or “info@” - it is a way to also personalize. THIS is your account manager.
Personalization doesn’t always mean names. Grammerly:Week 1 - you’re doing great!
Week 2 - your grammar is top notch
Week 3 - your vocabulary is growing
Be good. Be brief. Be gone!
Sometime you need to crack your knuckles and start writing. Write some more. And write again.
Personalize - “Start MY trial”. Not start your trial. Clickable - make it easy - especially for mobileEasy to find - at the end of your story? Middle of your copy?The next step is clear
Data cleanliness.
Backwards planning.
Specific goal: what’s the purpose. Where are we going? Be specific (more than, I want this person to be a customer?) - purchase a $149 software package through 5 day educational/nurture campaign.
How to start - sign up? CTA? Cold?Craft emails - take time, get input.
Start nurture - sit back? NOCheck results & Optimize - do some give up after email #2? Optimize - go back to step 3.
Lin Man
Best musical in 15 years! Truly a work of art - not a money grab (until Disney). As a former music teacher