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Location Intelligence 2014
Where 2 Get It
►16 Years in Business
►Serving more than
500 Brands
►4.5 million
managed locations
►20 million analytics
rows inserted daily
Our Clients
Fast Facts
53% 100 MM 6.2 MM
75,0004.5 MM +1 Billion
% Mobile Traffic
Local Landing Page
Visits
Local Landing Page
Actions on
Google+ Local
Local
Transactions
Managed
Locations
Claimed
Profiles
Mobile Searches = Local Searches
94% 84%
Of smartphone users
have looked for local info
Have taken action
as a result
Looked up business or
services on map or got
direction
47%
@where2getit
94%
Of all traffic comes from
Mobile Devices
W2GI Traffic
Search for location
information
at least once a week
Searching for local
information on a daily
basis
53% 58% 27%
@where2getit
Path to Purchase
@where2getit
@where2getit
Smartphones
Feature Phones
Tablets
PC
Other
Consumers can access your local content from any of these devices…
Local Digital Marketing Reality
@where2getit
Someone searching for you might use any of these services… and many more
Local Digital Marketing Reality
3 Mega-Trends in Local Advertising
+ +
Social Local Mobile
@where2getit
The Digital Opportunity
1 Billion+ impression/year
Potential Display
30 Million+ visits/year
Paid Search Traffic
20 Million+ visits/year
Expanded Local Search
10 Million+ visits/year
Current Local Search
1 Million+ visits/year
Brand Site
@where2getit
The Old Way
The New Way
Brand’s Challenge
1000
LOCATIONS
x x
NOT SCALABLE
@where2getit
Location Fragmentation
National Brand Location Quality
Data Quality – Challenge
Missing
Locations
Bad
Addresses
Bad
Phone #’s
Poor
Geocodes
Duplicates
13% 44% 5%
14% 4%
@where2getit
Data Cleansing
@where2getit
Data Cleansing
Data
Validation
Transformation Address Cleansing
Phone Cleansing
Deduplication
Geocode
Thresholds
Verify address data is in proper
format and complete
Convert data into proper
third party sites’ format
Check address and phone data
against local postal data
Identifies duplicates in your
database
Gate records below a set
acceptable Geocode level
Fragmentation of Local
Data
Data
Overload
Visits
Check-ins
Likes
Impressions
Sent to Email
Searches
CTR
Send to Phone
Page Views
Local Intelligence Challenge
@where2getit
Email Info Video Views Searches Phone Info Tweets Profile Info Purchase History
@where2getit
Big Data
►Data sets that are too large and complex to manipulate or interrogate with
standard methods or tools.
►Aggregating data sets to provide valuable insights that you can’t get by
looking at them separately
@where2getit
Current Issue
With the large influx of data such as
transaction, interaction, and discrete
information it is becoming increasingly
more difficult to harness the power of big
data to make insightful strategic decisions.
@where2getit
Retail Store Example
►Algorithm to detect when women were pregnant
►Tracked purchases of items such as unscented lotions
►Offered special discounts and coupons
@where2getit
Credit-Card Company Example
►Found associations to help determine
risk of default
►People who buy anti-scuff pads for their
furniture
►More likely to make their payments
@where2getit
Google Example
►Analyzed clusters of search terms by region in the United States to predict flu
outbreaks faster than was possible using hospital admission records
@where2getit
Identify and
Collect Local Data
Visualize to
Tell a Story
Take Action!
Local Intelligence Foundation
@where2getit
Raw Data
Client Locations
Geo Dimension
Visualize
Take Action
Our Solution
@where2getit
Introducing Brandify –
Big Data solution for Local Marketing
►Brandify
• Social Media data
• SEO Data
• Locator Data
• Local page Data
• Review Data
• Competitor Data
►Analysis for all locations
►One easy to understand score
@where2getit
W2GI Local Marketing Platform
@where2getit
W2GI Strategy
Brand Score Dashboard
►High-level and granular
visibility into the
performance of your
locations online.
►Drill down at National,
Regional or Local Level
►Brand Score includes:
• Listing Analysis
• SEO Analysis
• Social & Review Monitor
• Competitor Dashboard
AverageLow High
►Brand Score is calculated through a proprietary algorithm that can be further
customized to include outside sources of data & including in-store sales,
►The current Brand Score algorithm consists of 220 variables grouped into four primary
categories: Data Quality, Social Engagement, Reviews, SEO.
The Brand Score Algorithm
850
450
Social Engagement
Local SEO
Reviews & Comments
Local Landing Page Performance
Competitor Benchmarking
Enterprise Define Variables
553
►Brand Score is a numerical indication of
the strength of your online brand.
►Updated weekly for every location and
evaluating over 200 online and offline
signals, Brand Score provides instant
insight into your brands local and
national performance.
►Brand Score can be customized to
meet your unique business rules
Brand Score Competitive Benchmarking
Brand Score Platform
► Real-time monitoring and evaluation of all aspects of brand performance, from SEO to Social
► View and drill-down at a National, Regional or Local Level
Brand Score Dashboard
Brand Score Platform
Competitive Advantage with
Real Time Service
►Gain visibility into Real time
situations
►React to situations in real time as
they happen
►Satisfy stakeholders faster
►Create valuable insights
Customer Satisfaction
Customize Score
►Over 200 customizable Factors
►Include Internal Data
• National, Regional or Local Level
• Sales and Revenue Figures
►Real-time monitoring and evaluation of
all aspects of brand performance, from
SEO to Social.
Email Info Video Views Searches Phone Info Tweets Profile Info Purchase History
Our Process
@where2getit
Visualization
@where2getit
Breaking out of Excel | Local Analytics
Channel Performance
Click-through to
Mapped View
Total Channel
Performance
Across Time
Executive Dashboard
@where2getit
Locator Page Views – Q1 v Q2 2013
Bubble Shows
Average ratings
Per City
Ratings & Reviews – City View
@where2getit
Store Bubble
Shows Average
Rating for the
Location
User Clicks-through
To view reports
For the location
Ratings & Reviews – Store View
@where2getit
1 Visualize at Scale
2 Monitor per Location
3 Respond to Negative Reviews
1
2
3
Ratings & Reviews – Location
@where2getit
Calls per location
Map interaction by user
Driving directions request
Click-through to coupon
Closer ROI tracking
Advanced Analytics
@where2getit
Compare your performance to industry
peers
Normalize your performance with census
data
View your page rank positionsView ratings & reviews per location
Additional Use-cases
Review Monitor
@where2getit
Visits YTD Cost Per VisitCost YTD
PPC
Local Pages
3 MM $2.5 MM
5 MM $250 K
$.80
$.05
ROI – Why go Local?
@where2getit
Final Takeaways
►Real time service = competitive advantage
►Brand score generates unique insights
• Data Quality
• Local SEO
• Competitive Benchmarking
• Social Engagement
• Review Monitoring
• Advertising
►Simplify the solution
►Local Marketing is very cost effective
@where2getit
Thank you
contact@where2getit.com
888.377.2767
5101 E. La Palma Ave, Suite 107
Anaheim, CA 92807

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Location Intelligence 2014

  • 2. Where 2 Get It ►16 Years in Business ►Serving more than 500 Brands ►4.5 million managed locations ►20 million analytics rows inserted daily Our Clients
  • 3. Fast Facts 53% 100 MM 6.2 MM 75,0004.5 MM +1 Billion % Mobile Traffic Local Landing Page Visits Local Landing Page Actions on Google+ Local Local Transactions Managed Locations Claimed Profiles
  • 4. Mobile Searches = Local Searches 94% 84% Of smartphone users have looked for local info Have taken action as a result Looked up business or services on map or got direction 47% @where2getit
  • 5. 94% Of all traffic comes from Mobile Devices W2GI Traffic Search for location information at least once a week Searching for local information on a daily basis 53% 58% 27% @where2getit
  • 7. @where2getit Smartphones Feature Phones Tablets PC Other Consumers can access your local content from any of these devices… Local Digital Marketing Reality
  • 8. @where2getit Someone searching for you might use any of these services… and many more Local Digital Marketing Reality
  • 9. 3 Mega-Trends in Local Advertising + + Social Local Mobile @where2getit
  • 10. The Digital Opportunity 1 Billion+ impression/year Potential Display 30 Million+ visits/year Paid Search Traffic 20 Million+ visits/year Expanded Local Search 10 Million+ visits/year Current Local Search 1 Million+ visits/year Brand Site @where2getit
  • 15. National Brand Location Quality Data Quality – Challenge Missing Locations Bad Addresses Bad Phone #’s Poor Geocodes Duplicates 13% 44% 5% 14% 4% @where2getit
  • 17. Data Cleansing Data Validation Transformation Address Cleansing Phone Cleansing Deduplication Geocode Thresholds Verify address data is in proper format and complete Convert data into proper third party sites’ format Check address and phone data against local postal data Identifies duplicates in your database Gate records below a set acceptable Geocode level
  • 18. Fragmentation of Local Data Data Overload Visits Check-ins Likes Impressions Sent to Email Searches CTR Send to Phone Page Views Local Intelligence Challenge @where2getit
  • 19. Email Info Video Views Searches Phone Info Tweets Profile Info Purchase History @where2getit
  • 20. Big Data ►Data sets that are too large and complex to manipulate or interrogate with standard methods or tools. ►Aggregating data sets to provide valuable insights that you can’t get by looking at them separately @where2getit
  • 21. Current Issue With the large influx of data such as transaction, interaction, and discrete information it is becoming increasingly more difficult to harness the power of big data to make insightful strategic decisions. @where2getit
  • 22. Retail Store Example ►Algorithm to detect when women were pregnant ►Tracked purchases of items such as unscented lotions ►Offered special discounts and coupons @where2getit
  • 23. Credit-Card Company Example ►Found associations to help determine risk of default ►People who buy anti-scuff pads for their furniture ►More likely to make their payments @where2getit
  • 24. Google Example ►Analyzed clusters of search terms by region in the United States to predict flu outbreaks faster than was possible using hospital admission records @where2getit
  • 25. Identify and Collect Local Data Visualize to Tell a Story Take Action! Local Intelligence Foundation @where2getit
  • 26. Raw Data Client Locations Geo Dimension Visualize Take Action Our Solution @where2getit
  • 27. Introducing Brandify – Big Data solution for Local Marketing ►Brandify • Social Media data • SEO Data • Locator Data • Local page Data • Review Data • Competitor Data ►Analysis for all locations ►One easy to understand score @where2getit
  • 28. W2GI Local Marketing Platform @where2getit
  • 30. Brand Score Dashboard ►High-level and granular visibility into the performance of your locations online. ►Drill down at National, Regional or Local Level ►Brand Score includes: • Listing Analysis • SEO Analysis • Social & Review Monitor • Competitor Dashboard AverageLow High
  • 31. ►Brand Score is calculated through a proprietary algorithm that can be further customized to include outside sources of data & including in-store sales, ►The current Brand Score algorithm consists of 220 variables grouped into four primary categories: Data Quality, Social Engagement, Reviews, SEO. The Brand Score Algorithm 850 450 Social Engagement Local SEO Reviews & Comments Local Landing Page Performance Competitor Benchmarking Enterprise Define Variables 553
  • 32. ►Brand Score is a numerical indication of the strength of your online brand. ►Updated weekly for every location and evaluating over 200 online and offline signals, Brand Score provides instant insight into your brands local and national performance. ►Brand Score can be customized to meet your unique business rules Brand Score Competitive Benchmarking
  • 34. ► Real-time monitoring and evaluation of all aspects of brand performance, from SEO to Social ► View and drill-down at a National, Regional or Local Level Brand Score Dashboard
  • 36. Competitive Advantage with Real Time Service ►Gain visibility into Real time situations ►React to situations in real time as they happen ►Satisfy stakeholders faster ►Create valuable insights Customer Satisfaction
  • 37. Customize Score ►Over 200 customizable Factors ►Include Internal Data • National, Regional or Local Level • Sales and Revenue Figures ►Real-time monitoring and evaluation of all aspects of brand performance, from SEO to Social.
  • 38. Email Info Video Views Searches Phone Info Tweets Profile Info Purchase History
  • 41. Breaking out of Excel | Local Analytics
  • 42. Channel Performance Click-through to Mapped View Total Channel Performance Across Time Executive Dashboard @where2getit
  • 43. Locator Page Views – Q1 v Q2 2013
  • 44. Bubble Shows Average ratings Per City Ratings & Reviews – City View @where2getit
  • 45. Store Bubble Shows Average Rating for the Location User Clicks-through To view reports For the location Ratings & Reviews – Store View @where2getit
  • 46. 1 Visualize at Scale 2 Monitor per Location 3 Respond to Negative Reviews 1 2 3 Ratings & Reviews – Location @where2getit
  • 47. Calls per location Map interaction by user Driving directions request Click-through to coupon Closer ROI tracking Advanced Analytics @where2getit
  • 48. Compare your performance to industry peers Normalize your performance with census data View your page rank positionsView ratings & reviews per location Additional Use-cases Review Monitor @where2getit
  • 49. Visits YTD Cost Per VisitCost YTD PPC Local Pages 3 MM $2.5 MM 5 MM $250 K $.80 $.05 ROI – Why go Local? @where2getit
  • 50. Final Takeaways ►Real time service = competitive advantage ►Brand score generates unique insights • Data Quality • Local SEO • Competitive Benchmarking • Social Engagement • Review Monitoring • Advertising ►Simplify the solution ►Local Marketing is very cost effective @where2getit
  • 51. Thank you contact@where2getit.com 888.377.2767 5101 E. La Palma Ave, Suite 107 Anaheim, CA 92807

Editor's Notes

  1. Condense 42 to 44 into one slide
  2. SOLOMO bigger fonts