In this presentation, we will have an overview on the various aspects of electronic market, a simplified structure of customer and supplier interaction, and also related models to online shopping. We will also talk about distribution architecture and interactive marketing process (pull & push marketing).
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2. Advantages of online shopping
Sheer convenience
Wider choice
Better value
Unique gifting opportunity
Saves time & strain
Micro targeting
Mass personalisation
Know customer preferences and
Integrated source of Information
3. An Oversimplified Picture of Interaction Between
Customer and Supplier
(By Enjoying purchase)
(i) Model 1 Broker model
Request for goods
Establish
C Select Suppliers’ Shopfront
Customer
Solicit details of
S
Web page
the order Supplier
Credit card
validated
Enjoys Purchase
Goods availability
Order confirmation checked
Order fulfilment
4. Interaction Between Customer and
Supplier with Choices
(ii) Model 2
Customisation model Establish
Shopfront with
Message flows user
C Customer Product enquiry
Select preference
Configurable
applications
Presentation of
options
S
Supplier
Select
Suppliers’ Order
confirmation Capture
Enjoy Web page customer
choice Order fulfilment choice
Check build
schedule
Validate credit
card
5. Interaction Between Customer and Supplier with
Bargain
(iii)Model 3 Contact model
Maintains catalog
Submit bid
C
Collect all bids
Customer View
Catalog
Select winning
bids
Match buyers and
sellers
S
Supplier
Enjoys bargain
Bid accept/reject Collect
commission
6. Three Models
1. Broker Model
2. Customisation Model
3 Contact Model
8. Info BanksDistribution Architecture
intrade System Catalogue
Infobanks Intrade
Buyer System
Suppliers
Buyers
suppliers Buyers
back end backend
system system
9. The Interactive Marketing Process
Pull
Push
Push software
Cheap, easy collects
Client software To get. Information.
Pull
Information
(HTMLpges)
(Limited Customise Centralises and
Web
Customiation eases control of
server Information sent.
abilities) Waste time information at
looking over search Automate. server.
engine results
Delivery of crucial
news. Cost
effective
10. A view of B2B Marketplaces in the Chemicals Industry
High Fobchemicals.com Chem Connect ELEMICA
1stChemical Market
Chem ACX.com
PlasticLink.com Envera
Plasticsandchemicals.com ElastomerSolutions.com
Product
scope E-Chemicals
GetPlastic.com
PlasticNet.com Omnexus.com
RubberBuy.com
Justforplastic.com
ChemPoint.com
Packaging Exchange.com
Covalex
CheMatch.com GE Polymerland
Chem Web
20TONS.com XSMChem
Painstnd Coatings.com
Packexpo.com
Narrow Ownership
Model
Independent Industry sponsored
11. Predicted Trends in B2B Market Places
E-Marketplace trade U.s. $ (billions)
$ 1,200
$ 900
$ 600
$300
The Purge Fortification Reconciliation
$0
12. Secure Extra Net Web Page
n
tio Market
r ma place
o
d inf
Sen
go to Secure extra
Buyers
Users net web page
enter
information
Or through Sellers
E-mail
13. An Oversimplified Picture of Interaction Between
Customer and Supplier
(By Enjoying purchase)
(i) Model 1 Broker model
Request for goods
Establish
C Select Suppliers’ Shopfront
Customer
Solicit details of
S
Web page
the order Supplier
Credit card
validated
Enjoys Purchase
Goods availability
Order confirmation checked
Order fulfilment
14. Interaction Between Customer and
Supplier with Choices
(ii) Model 2
Customisation model Establish
Shopfront with
Message flows user
C Customer Product enquiry
Select preference
Configurable
applications
Presentation of
options
S
Supplier
Select
Suppliers’ Order
confirmation Capture
Enjoy Web page customer
choice Order fulfilment choice
Check build
schedule
Validate credit
card
15. Interaction Between Customer and Supplier with
Bargain
(iii)Model 3 Contact model
Maintains catalog
Submit bid
C
Collect all bids
Customer View
Catalog
Select winning
bids
Match buyers and
sellers
S
Supplier
Enjoys bargain
Bid accept/reject Collect
commission
17. Info BanksDistribution Architecture
intrade System Catalogue
Infobanks Intrade
Buyer System
Suppliers
Buyers
suppliers Buyers
back end backend
system system
18. The Interactive Marketing Process
Pull
Push
Push software
Cheap, easy collects
Client software To get. Information.
Pull
Information
(HTMLpges)
(Limited Customise Centralises and
Web
Customiation eases control of
server Information sent.
abilities) Waste time information at
looking over search Automate. server.
engine results
Delivery of crucial
news. Cost
effective
19. Pu Pull Type
Ty sh
pe
com Mass
mu
nic
atio
n
Pu
Ty ll
pe
20. Value-added Functions on the Sell
Side
Auction
Access to additional customers
Helping business managers in :-
Spotting trends
Offering volume purchase discount incentives
and
Improving relationships with customers who do a
lot of business with multiple business units
21. A view of B2B Marketplaces in the Chemicals Industry
Fobchemicals.com Chem Connect ELEMICA
High
1stChemical Market
Chem ACX.com
PlasticLink.com
Plasticsandchemicals.com
Product E-Chemicals
GetPlastic.com PlasticNet.com
scope
RubberBuy.com Justforplastic.com
ChemPoint.com Packaging
Covalex Exchange.com
Chem Web CheMatch.com
20TONS.com
Ownership
Narrow
Model
Independent Industry sponsored
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